Excellent Hotel Hamburg

Excellent place to stay within walking distance to anything you might need. We stayed here to be near family and it was perfect for us.

Easy to reach from the UBahn station

The entrance was through the beside door of a gastronomy, not so a nice smell, the floor was a shared one. The room is soooooo cold!! I couldnt even during two days of turning on the warming system to reach a normal warm of the room.

The staff were warm and welcoming and made sure we had everything we needed.The location was in the town centre but also a stones throw from the station

Only picky thing were the pillows which were too deep for us. That was the only thing

The staff was very nice. The rooms were clean and spacious. 2 large windows that let fresh air in. Water pressure for showers were awesome and beds were comfy

Sound carries through. First night out neighbours were either arguing or just talking very loudly.

Good and easy 24 hour check in.

TV didn't work in the middle of EURO 2024, but except this other things were pretty ok. It could have breakfest included in the price of the room.

Friendly helpful staff, location for me. Big rooms, well equipped

I wasn't informed that the whole hotel was under major renovation when I booked these 3 rooms, with dust and paint in the communal corridors and builders everywhere. The hotel should have been closed during these times.

We stayed in the family apartment for a few nights, and were impressed with the cleanliness and spaciousness of the place. It felt less like a hotel and more like a private flat! The surroundings are lovely, Volksdorf has everything you need, and public transport is brilliant.

Unfortunately we went at a time when renovations were taking place in the bar downstairs, which I would have liked to visit, and this meant there was no breakfast served. However, three bakeries are almost on the doorstep, and a supermarket nearby.Perhaps the chipped plates, not matching glasses, and dishes could be updated at some point, but that did not stop us from having a very enjoyable stay in this place!

Excellent Hotel Franky was a nice place to stay. It looks like the entire place was recently renovated. Our room was quite spacious and comfortable. The staff at the reception was friendly. Everything was clean and functional. The hotel is located in a nice neighborhood (Volksdorf), although it is a little bit far from the city center. However, the area is well serviced by the U-Bahn.

Everything was ok. It would have been useful if the restorant was functional (at least the coffe shop) but still there are plenty of opportunities around.

The room was a good size, clean and with all comforts. Shops and subway in walking distance. A water cooker and tea bags always make me happy!

The restaurant had a sign that they had staffing problems and were temporarily closed. We got our key from a post box, which worked fine but absence of any human contact felt strange.

Bathroom of room 3: No hooks to hang towels

Beautiful location, cleanly accommodated, everything was perfect.

Very good

Very good

Very good

Very good

Exceptional

Very good

Good

Passable