JUFA Hotel Hamburg HafenCity

A clean and well-organized hotel. The staff are professional and courteous, and the building is modern and luxurious. Definitely worth the experience

The location is quiet, and there is a mall nearby with all the major international brands. However, it requires about a 30-minute walk to reach the city center

Clean and beautiful place.Pizza at the first place is delicious.Actually city view is better than river view. River view's scene is not pretty.Breakfast is good.

Kinda expensive.

I like the convenience to work, the rooms are big and the beds are comfortable

The room was too hot even after adjusting the climate control, tried opening the window but no luck. There was only one person in front of me in the check in queue but it took over 20 mins to be served.I thought I had booked breakfast but on closer inspection to my actual booking the is wasn’t the case but thought this was resolved at reception to find there was no reference of me wanting breakfast, I was not given a card for breakfast so decided to spend my money elsewhere

Beautiful hotel. Just didn’t get to stay long because my flight got canceled. Just was able to sleep there. Would have liked to have been able to explore Hamburg. Desk was very helpful especially when I didn’t receive my luggage from my flight.

Little confusing where the front door was.

The terca and the location

The bed was small, and the hotel was under construction with workers passing by the window. The sink was old and yellow. Overall, the quality of the hotel was far below what I expected for the amount of money I paid — definitely not worth the price

The location near the metro was good. The staff were excellent and very helpful. The room arrangement was great for three people. The breakfast was very tasty and there a variety of breakfast foods to choose from.

The sofa bed was a little firm for my taste.

Our family (two parents and two adult children) stayed in this hotel for four nights at the end of June. We had room 321 on the third floor. The room was reasonably big and more than sufficient space for 4 persons. The beds were comfortable.The bathroom was of a reasonable size with good water pressure.We have requested good cleaning (due to asthma and dust allergy) and it was done as requested.There is a parking garage under the hotel, but it works on the first come / first served basis (extra charge). We were able to find parking space on all of our nights and during the weekdays there was a wide selection of spaces. The hotel has excellent access to public transport as the metro stop is located just next to the entrance. (In Hamburg, a daily group public transportation ticket is an excellent value for 4-5 adults). We have not tried the restaurant in the hotel (except for breakfast, which was excellent). However, there is a large shopping center and many restaurants within 10-15 minutes walk from the hotel.

The hotel stated that the room has air conditioning and we tried to use it during the first night (as it was rather hot on the previous day). However, even on the maximum setting the room was too hot. We tried some boost setting, but it was turning itself off after a couple of hours. We probably should have referred this problem to the hotel’s staff, but we just ended up opening the window for the remainder of our stay.

Very good breakfast, spacious and light hotel, very helpful and polite, friendly staff, well located for getting the UBahn into the city, very clean and comfortable.

Industrial view from the window

Great starting point for exploring the "Speicherstadt".Spacious lobby and bright comfortable sitting area with a terrace overlooking the canal near the bar/Cafe.Comfortable, clean rooms.

Great for families. Friendly staff and lots of space for kids to play in the reception area.

This is a great hotel for children. Our son loved the play areas and the big lobby sofas. The breakfast was nice, maybe not great but quiet good compared to other hotels.The staff is really friendly and helpful. Rooms are big enough and the toilet is really clean. The parking is very easy to find, with direct elevator and enough spaces even if the hotel is full. Overall it was a very good stay.

The location is not as good as it looks. The bed sofa is - as it happens usually - not very confortable. When there was some wind, you could fill the air comes into the room by the windows, the isolation is not perfect.

Everything was perfectly good. We had really nice stay. The front office staff were very helpful. The room was very cozy and clean. The bed was very comfortable.

Nice river view, big room, balcony.

Uncomfortable pillows, no slippers in the room.

Breakfast was exceptional! And I've seen some hotels! Perfect location for my purpose! U-bahn station 50 meters from the door!Super-helpful staff. Fine room. Good shower. Generous check-out hour.Lots of happy families around.

The bed was a bit hard, and the pillows were too soft for my taste. 10% off the highest score.

Location was near the U station, not in main tourist area but view of river is good. Hotel room was big, breakfast was phenomenal.

Toilet was separate from bathroom with no sink and we had to go to the bathroom to wash our hands.

We had a really nice stay, room is big and comfy and the breakfast delicious.Great location too and friendly staff

The only negative note, the pillows are not comfy, they are too soft

Nice location and room

Cleaning wasn’t done properly. Cups and glasses were not washed

breakfast was excellent and there is plenty of areas to play for kids, both inside, as well as an outdoors playground, which was great. The metro is very closeby, you can also walk to the city centre

everything about it, it was Nice and clean, really comfort and lovely staff.defently not the last time, see you soon Nordensgaard

Excellent price quality ratio, friendly staff, great rooms, very good beds, good pillows (on demand), parking beneath the hotel. Brilliant package.