Heikotel - Hotel Am Stadtpark

Very clean well kept property- great location near my son’s apartment.

Location convenience and quiet property.

The staff was very friendly and helpful. Check in and check out were a breeze. room was clean and comfortable.

Very clean well kept property- great location near my son’s apartment.

Location convenience and quiet property.

The staff was very friendly and helpful. Check in and check out were a breeze. room was clean and comfortable.

The staff was very friendly and helpful, and they kindly allowed me to check in a bit early as my room was already ready. The room and bathroom were both very spacious and clean. I appreciated the nice work table, coffee machine, and fridge. Overall, a very comfortable room.

The location isn’t a drawback, but something to keep in mind — it’s a bit farther from the city center, situated in a purely residential area. There are bus stops and a metro station within a 5–10 minute walk, so getting around is easy. Just note that it might add around 20 minutes to your travel time, depending on where you're going — something to consider if time is a factor for you. Otherwise liked everything about the hotel, it was very comfy.

Room was good. Breakfast was excellent. Public transport was ok. Restaurants were a little distant but you could walk to them.

Desk is not 24 hour but this was not a problem as we rang and the girl came and let us in.

It was a good t location - the room was clean

The beds separate and one sleeps in the crack of you are a couple

Over all quiet comfy room, big room size, awesome price for this time of the year, comfy bed, modern architecture.

some areas of the room were a bit dusty (next to / under bed) or could have needed inspection (showerhead was unscrewed/leaking)

Disappointing

We were not informed about the parking fee upon arrival and we were given an incredibly tight parking space. It was a total surprise to us that we had to pay and the reception didn't have much empathy for our situation and preferred to blame it to the other member of the staff.

Disappointing

We were not informed about the parking fee upon arrival and we were given an incredibly tight parking space. It was a total surprise to us that we had to pay and the reception didn't have much empathy for our situation and preferred to blame it to the other member of the staff.

The location was perfect for us. Public transport and a variety of restaurants are within walking distance. The staff was friendly and polite. The check-in and checkout online were easy and fast.The room was spacious and the bed was comfortable. There was a minibar with a good selection of drinks from Hamburg.We had a wonderful stay and enjoyed our time there.

Our room was on the first floor near to the hotel entrance and when people smoked outside all the smoke was coming into our room through the window. That wasn't nice as the smell stays for a while in the room and it is very unpleasant. It would be great to tell smokers to move away from the rooms on that side of the street when smoking.

Very clean and the staff is ok. They offer safe storage once you check-out. Overall its ok, but I would not choose it again for its location.

Breakfast is not included. They do not have A/C. There are no amenities(No slippers, towels are counted, no shoe shine, no shower caps, anything extra is on pay basis). The price is above the category. It is located by a very nice city park.

A very nice hotel situated within 5 minutes reach of the u-bahn station that would take you to the Rathaus in about 25-30 minutes. The stuff was very friendly and helpful, the room was very clean. We went by car and we parked in the hotel's parking for 2.5EUR a day, since we arrived on Sunday night and no free spots were available on the street. During the day one can easily find parking in the street.

Quiet neighbourhood, very friendly staff, close to train and bus

Very calm street, easy to park the car on the street (or in hotel parking), good bus and metro connection to arrive in 20min to the centre. Rooms are comfortable and clean. Staff is extremely friendly

Very calm street, easy to park the car on the street (or in hotel parking), good bus and metro connection to arrive in 20min to the centre. Rooms are comfortable and clean. Staff is extremely friendly

Good breakfast, although a little pricey.Location was relatively quiet but a 15 minute walk to Restaurants and bars along safe streets.Staff very friendly and helpful.

Nice clean rooms, although slightly small. However, everything you need. Garden rooms have a nice view and are very quiet. Good gym. Friendly staff.

Rooms are a little bit small. Even the bigger ones. Mattresses could be more comfortable and of better quality. Gym is good, however, without any windows.

Nice clean rooms, although slightly small. However, everything you need. Garden rooms have a nice view and are very quiet. Good gym. Friendly staff.

Rooms are a little bit small. Even the bigger ones. Mattresses could be more comfortable and of better quality. Gym is good, however, without any windows.

Clean and spacious enough for a few good days‘ stay. Good food options nearby, and public transport is also available in multiple forms

Traveling time to and from downtown Hamburg needs to be taken into consideration, but 20 minutes on the bus are no real deal breaker