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About
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, mini-bars, and free WiFi. Additional amenities include work desks, flat-screen TVs, and tea and coffee makers. Dining Experience The modern, family-friendly restaurant serves German and local cuisines with vegetarian and dairy-free options. Breakfast includes warm dishes, cheese, and fruits. Leisure Facilities Guests can relax in the sauna, enjoy the terrace, and stay active in the fitness room. The hotel offers a lounge, games room, and outdoor seating area. Prime Location Located in Hamburg city center, the hotel is less than 0.6 mi from Elbphilharmonie and Dialog im Dunkeln. Nearby attractions include Miniatur Wunderland and Hamburg Dungeon. Hamburg Airport is 6.8 mi away.
258 Reviews
- Cleanliness
- 9.0
- Staff
- 9.3
- Location
- 9.1
What Guests Say
- “The location is excellent. The city centre and all major sightseeing attractions are within walking distance.The staff was very friendly…”
- “many things to choose between and you can order special eggs-adn The Birch Berner -wauw”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Medium
- Air conditioning
- Bath or Shower
- Closet
- Desk
1/4Extra Large
- Air conditioning
- Alcohol
- Baby Cot
- Bath or Shower
1/3Medium Plus
- Air conditioning
- Alcohol
- Bath or Shower
- Bathroom tv
1/3Medium Bunk Bed
- Air conditioning
- Alcohol
- Bath or Shower
- Blackout curtains
1/4Large
- Air conditioning
- Alcohol
- Baby Cot
- Bath or Shower
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What Guests Loved
Based on 258 reviews
Pros +
- The location is excellent. The city centre and all major sightseeing attractions are within walking distance.The staff was very friendly and efficient.
- many things to choose between and you can order special eggs-adn The Birch Berner -wauw
- I stay here quite often. It’s not a typical business hotel but more of a trendy traveler spot in HafenCity. The hotel has its own restaurant with excellent staff, great food, and a relaxed atmosphere — perfect if you’d rather stay in than head out into the city.Despite the hotel’s international feel, it’s surprisingly hard to meet people here. There isn’t really a common space designed for socializing, which feels like a missed opportunity.The rooms are comparatively large, especially for the price. A nice touch is the Bluetooth speakers so you can play your own playlists. The neighborhood consists mostly of modern new-build apartments. Many residents don’t bother closing their curtains, so you often get a glimpse of people going about their lives — a bit unusual.
Cons -
- The room was way too small considering the price we paid for it. There was no wardrobe, just a couple of small shelves to put our clothes.There was a problem with some small bugs we found in one of the beds due to neglected dirt under one of the mattresses. However, when we informed the staff, they reacted and cleaned accordingly. This spoiled our stay though.
- Ginger or green shot in the morning
- The bed wasn’t comfortable, and I don’t know why. But perhaps it was just me.
The location is excellent. The city centre and all major sightseeing attractions are within walking distance.The staff was very friendly and efficient.
The room was way too small considering the price we paid for it. There was no wardrobe, just a couple of small shelves to put our clothes.There was a problem with some small bugs we found in one of the beds due to neglected dirt under one of the mattresses. However, when we informed the staff, they reacted and cleaned accordingly. This spoiled our stay though.
many things to choose between and you can order special eggs-adn The Birch Berner -wauw
Ginger or green shot in the morning
I stay here quite often. It’s not a typical business hotel but more of a trendy traveler spot in HafenCity. The hotel has its own restaurant with excellent staff, great food, and a relaxed atmosphere — perfect if you’d rather stay in than head out into the city.Despite the hotel’s international feel, it’s surprisingly hard to meet people here. There isn’t really a common space designed for socializing, which feels like a missed opportunity.The rooms are comparatively large, especially for the price. A nice touch is the Bluetooth speakers so you can play your own playlists. The neighborhood consists mostly of modern new-build apartments. Many residents don’t bother closing their curtains, so you often get a glimpse of people going about their lives — a bit unusual.
The bed wasn’t comfortable, and I don’t know why. But perhaps it was just me.
Excellent room with fantastic decor, including a custom-designed wallpaper that had its own catalogue to show you the cultural significance of its features. There was a vinyl room where you could play music, hangout spaces including vintage typewriters and old skool Nintendo 64. The breakfast was good. The elevator decor was like the inside of the cargo hold of a ship. Fascinating attention to detail if you know your ship history.
I was confused about how to use the sauna and the changing space etc. was not separated by gender; I didn't feel clear on the norms when I checked in or through the ample literature in the hotel room. Our hotel room was next door to the not-sound-insulated elevators which began running with customers from 6 am and it was REALLY NOISY.
Location
Internet didnt worked, at allBoth wifi and cellular, they switch my room, but same one , 2 floors up. They dont clean your room, unless you stay for 3 nights minimum, but they charge the same, and they are not communicating it upon checkin. Staff trying to be nice, but they really dont care!
Extremely friendly anḍ accommodating staff. Organized a transfer to the restaurant and assisted in general matters. The hotel is perfectly situated in the Hafen City, with the new shopping mall, University, underground train station and many other amenities nearby.
Breakfast was miserable. If you pay 46 Euro for two, you expect to be treated like any other guest - whether you come early or arrive late. We came 30 min before closure, and literally, only bread crumbs were left over and some dried-out rolls. More or less the same for cheese and 'wurst', though thanks to the friendly staff, we've got an extra plate with some cheese. Next time we will book without breakfast included, and enjoy the many coffee places in the new Westfield mall.
Great location in the HafenCity area, only 25 minutes walking distance from the Central Station. Really nice features in the room as well in the entire hotel. Great communal areas and sauna overlooking the city.
It was all good.
the location is nice, staff were very friendly.
The interior is so gimmicky and unaesthetic, but I could have seen that on the photos so it’s not the hotel’s fault.
The location was perfect, just a 20 minute walk from the train-station, and so much to see nearby.The hotel has many quirky, creative, and enjoyable design elements, and was a great base from which to explore Hamburg.
1. Shower water pressure was quite weak.2. Shower was quite small.3. Bathroom sink did not drain properly, even after I mentioned this problem to the maid and the front-desk.
In this trip I only stayed one night and was somewhat pressed for time. Check in took almost 30 minutes. Only one staff member and a huge queue of guests
25hours was great as always, super kind staff and great easter eggs all over the place
The location was excellent, the room was cosy and stylish. Breakfast was perfect and in the evening the bar was beautiful, great drinks with a lovely laid back atmosphere to round off a day of visiting local attractions
Friendly personnel, amazing breakfast, comfortable bed, wonderful sight from the room window to the harbour.
Light concept, it was too dark as well as the mirror in the bathroom was too far away so I could not see properly while making up.
Clean, modern hotel with quirky decor, good amenities and friendly, helpful staff!
A bit of a walk to the centre of Hamburg (although very close to a U-bahn stop)
Breakfast was good. Restaurant was OK but limited menu in the evening. Room was comfortable. Restaurant staf were very good and attentive.
Reception staff were friendly but often had to call for for help. For example they couldn't find my reservation without help from the manager. Didn't know how to print off a copy of the bill without help. Some training would resolve this.Furniture in the lobby had no back support.
Room very nice and a good location. Complementary toiletries and minibar. Nice lounge area with table football.
Staff completely incompetent or malign - hard to tell. Put me into a different cheaper room than the one I booked. Changed it when I raised the issue. Took an unauthorised payment from my card for somebody else's dinner in their restaurant. Still trying to get it sorted. Dealing with this nonsense spoiled the whole stay. Breakfast very average. Not as good as breakfasts at other 25 hours hotels.
I fully recommend the hotel. I have spent 2 amazing nights and had wonderful time in Hamburg. The perfect location of the hotel allows reaching all sightseeing points easily and quickly. I liked most of all the unique interior design of the facilities and their cleanness.
The staffThe uniqueness of the hotel and rooms Attention to detail Cleanliness
Nothing!
Was nice
Bar in another buildingBooking was made mistake and i get wrong roomBut stuff was nice and gave some small giftsBreakfast poor and small place to eat
Its stylish decoration impressed me on my first arrival. The location is great. Uberseetier Station (U4 line) is just a few minutes' walk. Tourist attractions like Elbharmonie, Maritime Museum and warehouse blocks are close by. Neighboring large-scale property development is seen near completion stage. It will become more lively and prosperous.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Kid Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 3 to 16 can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that guests are recommended to make a reservation in advance for the Heimat Kitchen + Bar. A damage deposit of EUR 75.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
Ueberseeallee 5, Hamburg
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