Vila Gale Marina

AmaIng customer service ans location

Location

Limited on site parking

Location was good and staff were helpful Breakfast was very good. Had a great selection of everything and omelettes were delicious

Rooms were tired and in need of some work. Odd layout, pillows were lumpy and uncomfortable.

The hotel is very well located, the room spacious with a balcony with an amazing view both in the morning and at night. The room was spotless, and the staff were professional and attentive. The breakfast was varied and very tasty.

We had a very enjoyable stay and have nothing negative to say about the property.

Location of Hotel is excellent - really close to the Marina and Beach. Really good Buffet breakfast and the pool area is very well maintained and has good facilities.

some of the bathroom was in need of some TLC but by no means a deal breaker.

Location was great and the rooms were very spacious and well equipped.

I found the staff very rude and unhelpful.The pool water has stained all of our swimwear green.

Decent size rooms and good location.

Out dated.

Location

Small room no beverage facilities

The only positive was the location to the marina, nothing else was enjoyable at all.

Very basic, not even a kettle in the room, had to ask, also had to ask for pillows, the air con wasn’t working in 35 degree heat, the reception staff resolved quickly, however the bar staff were extremely rude and unhelpful!

The hotel is a little dated in the lobby but very clean all over and the rooms are modern and so were the bathrooms. Breakfast had a great choice and the staff

Breakfast had good buffet options as well as made to order eggs. The pancakes provided are really crepes. The dinner buffet had good selections, however the ala carte option had limited choices. The steak in the ala-carte options was a thin beef slice and okay.

The room safe did not work so was not able to use it. For the price paid for the room, I would have expected a coffee machine or a water heater to make tea or coffee. Every hotel that I have stayed in provides this option. The price of soda drinks in ordered during dinner is ridiculous. Paying 4 euros for one can of soda is outrageous. The hotel is within walking distance to the beach. The hotel facility is well maintained and clean.

The staff was always helpful and the breakfast was good.

The bed was terrible, I could feel the springs and I got so sore on my sides/hips. There was dust on top of bedframe, doorways, pictureframes and the cleaningsmell in the bathroom was way to much, it gave me headache.

I had the liquid for my vape takin from my room. They don’t restock the mini bar in your room everyday. You get a complimentary bottle of water the day you checkin but no more if you stay 3 days.

The rooms are serviced after 3 pm. The breakfast has allot of items but very poor quality.

Its location was excellent it is so close to the marina and beach so we walked everywhere. Pool area was perfect for adults it was very chilled out. Poolside food was excellent value for money and very tasty. Rooms were cleaned daily with fresh towels etc. Air conditioning was perfect and easy to operate. Our twin room was a decent size we had loads of space.

The bar staff were quite rude at times. Specifically the males. Very grumpy and one of them refused to pour an Aperol Spritz in a plastic glass with a stem even though we told him that his colleague had done this the day before. He raised his voice at us which we didn’t like. Female bar staff were very nice though. We were on the 9th floor and had no WIFI at all there which nowadays in a hotel isn’t good enough.

The location, the staff, the size of the room

The loud noise from the other rooms. No kettle and tea/coffee facilities. Kettle was available on request at the reception.

Breakfast was excellent the choice of food and drinks was exceptional I especially liked the freshly made omelette

Nice view from balcony, bar food and drink good value

Incredibly outdated, no iron, no kettles, rooms very basic, reception staff unfriendly

good view from balconygood location

solid pillow

Location was really good and it was clean and comfortable. Staff were really friendly and breakfast was good

Decor… it’s outdated and in need of a refurb. It’s not a four star hotel

The hotel location was very good, breakfast was well presented with a lot of choices/options available

l didn't like the sausages (my personal option)