NH Collection Budapest City Center

The worst reception stuff I have ever met, room is old, TV from the 80?s, very bad wifi.

The worst reception stuff I have ever met, room is old, TV from the 80?s, very bad wifi.

No cable tv, no smart tv to enable you connect to YouTube or Netflix. No entertainment at all on tv

This was a good value for a truly 4 start hotel that had all the 4 star amenities which other hotels claim they are 4 start but don't offer all the 4 star amenities. Also nice that it was part of the NY cafe so didn't have to wait long

house keeping would make room late in afternoon even though we left clean room sign early in the morning and they we slept in they came by 9am

Size of the apartment, facilities and location.

Welcome was a bit basic. But I know you can't please all the people all of the time!

The reception staff at check in was more than perfect. We arrived a little early and simply wanted to drop our bags until check in time; but instead, she not only have our room ready a couple hours early but upgraded us.

No, this hotel was a perfect location for nearby attractions and easy access to all the transportation resources of Budapest. We would chose this place for an even longer stay when we return to Budapest.

Wonderful loved the location.

Room a bit small. They need a better system to get people in the new York Cafe if a hotel guest.

Room was great. Staff were exceptional.

CleanExcellent location Comfortable Friendly staff

The room had a comfortable bed, dining area, full size fridge, kitchen utensils, and a stove. T

My initial encounter with the front desk person 7am-7pm on Friday could be better. She was being unnecessarily hostile as she explained the checkin requirements. And I responded in kind. Ultimately, her boss? came by and stood by her while she continued the checkin process. Everyone else was superfriendly and accommodating. My next encounter with the same front desk person was pleasant too.

The room was awsome. Big and specious. All the big and all the small stuff were there (from kithen apliences to small kits for everithig you might need, like sawing of shoe cleaner for example). Super clean. You can go to breakfast at NYC Cafe, highly recomend, best breakfast! Terace was big, you can see half the city.

The big intersection had a lot of hoboes, but after a fee days walikg through the city: that is the case on all intersections. Nothing happened, but be carefull (girls and kids especially)

It was really clean, the room was very big

The sirens from the police cars

Studio style accommodations. All of the attentions were very nice. Location was good.

The check-in process was a little slow.

Center near the everything big roomClean near newyork cafe so you can wothout waiting the lineYou go down from the hotel

The room was spacious and the beds were comfortable.

The lobby feels a bit cramped and there is only one elevator so you have to wait quite a bit.

Centrally located. Friendly staff. Nice breakfast. Staff offered to change our 2br suite to one without stairs since we had small children, which was appreciated. Hotel is connected to the New York cafe - a nice surprise - so we didn’t have to wait in the long line for a table.

Room was not ready on time and we had to wait a while, which impacted our schedule for the day and made the children very antsy/bored. The staff was apologetic and offered breakfast for the duration of our stay, which was nice. However since the room was not ready we could tell housekeeping rushed the cleaning (wet floors, no toilet paper, empty soap bottles, etc).

The hotel was very comfortable and in a perfect location to get around.The bed was very comfortable. The kitchen had all the necessities. It was clean. I would definitely recommend it.

Connected to New York cafe

Housekeeping cleanness is not that great , can see lot of hairs on the floor

We were pleasantly surprised with the room. One downside was a construction site on the other side of the street but win

Breakfast was very expensive and coffee was atrocious.

Good location, great breakfast at the New York cafe. The staff was helpful but should tell us that if we did not reserve breakfast on the time of check in the prizes were more expensive. We had to pay 30 Euro on the second day instead of 25 Euro.

My room 589 was like a superior room, not a junior suite as expected and not the same size and lay out as 471, which we paid the same amount of money. We had 3 rooms, 2 were great. My room was so small especially the bath room.

Hotel is in a good location where you can easily access to everywhere by using red metro line. It is also possible to go fashion street by walking. Personel is very polite and try to help you for your requests. Thanks to Mrs Emese for her help and professional hospitality.

There was a construction in front of the hotel. Whenever we opened the window or our curtain, we directly came face to face with employees. Thats why the curtains of our room were closed during our stay.