Nemzeti Hotel Budapest - MGallery Collection

Great hotel with friendly staff. Rooms were very clean and the breakfast was great.

Check in took very long, and the hotel has only one elevator.

Clean, centrally located, near the subway, beautifully decorated, and wonderful breakfast

Not really - the room was a tad small but this was to be expected in the city center.

Great staff

Room could use a proper chair or sofa

front deck persons were friendly and helpful. The breakfast buffet was amazing. Prime location to get anywhere quickly. Bus, tram and subway were all right there. Room was spacious.

We were at the end of the long narrow hallway on the fifth floor farthest from the elevator. When the maids were servicing the rooms was tight to get around the carts for us. My only minor negative comment.

The staff, especially Gabor and Sarah (Czara?), were all very nice and helpful. I am angry at Booking.com because they charged me in euros and Hungary does not use euros. I have a US credit card and wanted to be charged in dollars. The fact that they insisted in charging me euros increased the cost. On top of that, they charged me at least twice what my travelling companion paid for the room next door directly through the hotel. I am seriously considering not using booking.com any more. But the hotel is wonderful and I recommend it.

The cleaning staff seemed overwhelmed. It is probably best to tell reception when you go out that you want your room cleaned.

Great stay and excellent staffThe hotel was clean, comfortable, and well maintained, with great staff who were polite, helpful, and professional throughout our stay.The building itself is beautiful, with great architecture, and the location is very good. We easily used trams and buses to travel across the whole city, which made getting around Budapest simple and convenient.Overall, we had a very good experience, and we will definitely stay here again if we return to Budapest.

The location, the people working in the breakfast area and dinning room. The room are clean and comfortable.

There's a girl who works at reception, I was there on 9/8 after 2pm to ask questions to know more about the hotel, and request a set of towels and toilet paper for our room, , because we put the side for not cleaning for two days. She wasn't nice. I didn't know her name, she was the tallest on that day. But everyone else in the reception and other area was very nice.

Building, location and staff

Blocked sink in bathroom

The hotel is an old and beautiful building with high ceilings and spacious staircases. It’s located close to main attractions so you can easily walk to them.The room was nice and the bed was really comfortable.The housekeepers did the room cleaning every day.There was a small infrared sauna on the 5th floor of the hotel which was complimentary

There were no boiled eggs at breakfast just omelette.

The staff were exceptionally helpful and attentive throughout our visit. The hotel's central location made it easy to explore the city on foot, with many key attractions, restaurants, and shops just a short walk away. I highly recommend this hotel for both families and solo travelers looking for a comfortable and convenient place to stay in Budapest.

Nil

Great location, very beautiful hotel, superclean, the staff is friendly. Very satisfied

Beautiful hotel, close to the metro, tram and buses and at a walking distance to the city center

The staff were nice and helpful. The breakfast was good. The hotel was very beautiful and quite clean. The room was quiet and clean.

The shower was very high and difficult to get in and out of. The bed was not as firm as I like.

The location was great. You can also find some local restaurants/cafe where nobody could speak English (we prefer those places than tourist-target places) around.

There is no ventilation fan in the bathroom, making it musty.

Great location, very near tram and subway and a nice walk to the palace area

larger lift

Nice free upgrade for our joint birthdays thank you! :D

Air con didn't work

Cleanliness, location, staff, style

Excellent location, next to tram stop and metro station. Excellent staff - who go out of their way to help. Room had all the essentials

WiFi is terrible. Not reliable for work, I had to go to another location for an important meeting. Even simple browsing is difficult. This is the only drawback but in this day and age it is a very critical one, and weirdly easy to solve so I am not sure why this hasn’t been done. Even the small cafes have good WiFi internet.

was excellent, was even improved up to superior rooms because of booking on Booking.com. location is brilliant for the trains/trams as there is a stop literally outside the front door.

Big room for two, comfortable bed, nice bathroom. Staff was very friendly and ready to help us. Room service was very good. Close to nice restaurants / bars and right next to tram/bus station.

Nothing that I can think of :)