Clarion Hotel Prague City

Hotel is in a great location surrounded by cafes. Walking distance to most things. They have the most friendly staff..I would stay again.

No, parking, have to feed the meeter every 12 hours too not get ticket or get towed away.

Location and small size Breakfast staff and hotel employee was great

Room was not real clean and did not have bar soap

Breakfast and location

Size of room

The room was large, very convenient and well-equipped, and clean. Excellent beds. The staff was extremely nice and helpful. The location is very good, close to two different Metro lines. We had no breakfast so I cannot comment about it.

Minor things - water pressure in the bath could be better. Strange that the windows (4th floor) are sealed, which made us use the (efficient and quiet) air-condition more than the weather demanded.

Close to public transportation and all the attractions!

Air conditioning wasn’t working in my room.

I have stayed here several times. Staff is so helpful and kind. The breakfast buffet is amazing and to be honest the number one reason we keep coming back.

The mattress was super comfy and super silent. Breakfast was also very good

The shower head points straight out and not able to adjust it. It made the bathroom floor wet

We stayed for four nights and overall had a pleasant experience. Reception staff were always friendly and professional, which made us feel welcome. The room was clean and comfortable, though the fixed shower head made showering a bit inconvenient.

Housekeeping needs improvement—we once returned to find cleaning tools and a staff access card left in the room.

Great staff. Clean, spacious rooms.

Showerhead (shower over bath) couldn't be angled and could only be used with a low flow. At high flow, the water angle was near horizontal. Air conditioning a bit glitchy, but worked most of the time.

Good Location

Whenever I plan to book a room, Clarion has always been my first choice. This time, I stayed for three days. The first two days were quite satisfactory, and the staff were friendly and helpful. However, on the last day, 22nd April 2025, my 4-year-old child fell ill. She was unable to eat anything, so we decided to give her some time to recover. We approached the receptionist to request permission to take some bread and butter to our room, especially since we had paid €17 for her breakfast for all three days. Unfortunately, we were informed that their policy does not allow food to be taken to the rooms. This lack of flexibility felt inconsiderate, leaving me upset for the rest of the day. I couldn’t bring myself to eat anything from there afterward. It’s disappointing to think about what level of hospitality one can expect for a small, unwell child. As a result, I’ve decided not to stay at Clarion again.

The location was near a tram station, which was perfect!

The breakfast was fine, but the scrambled eggs were very runny all days.

The staff were quiet cold and not willing to help No customer service Un welcoming Clearing up your food when you are still eating not asking if We were finished or not Wanted an extra bed which explained in booking they wanted to charge extra No amenities for children or adults to relax

Conveniently located, clean and comfortable.

Absolutely no complaints.

Room was clean. Location close to center

Extremely unhelpful staff at the reception. Bad attitude. I booked 2 equal rooms each for 2 adults and 9 year old kid. The hotel provided a foldable bed in only one of the rooms. We asked for the same in the other and they said they want additional payment of 40 EUR for the bed. Than explained they made a mistake by providing an additional bed in one of the rooms. Although the booking is for a family their policy is not to provide a bed for child, but to ask for additional payment. The difference in the room price between booking for 2 and for 2 plus a child is exactly 40 EUR, but it doesn’t include towels, sheets and bed for the child. Just breakfast. In the booking confirmation it says that double room has 2 beds 90-130 cm. Actually beds are 80 cm. The parking is located 450 m away from the hotel. When arriving at the hotel they handle you a paper with address and let you find it by yourself. Reaching the parking by car it takes more than 15 min due to one way streets and detour that has to be made. So do not consider it a hotel with a parking.

Hotel room small, cleaning each day was shocking we stayed a week and it was only properly done once ? breakfast was pathetic, asked for porridge one morning to be told no ? chef can't do that. Selection of foods from weekend to weekday showed a fast difference, not constant at all. Waiting staff not very friendly.Two guys on reception was great, very helpful and couldn't do enough for us. Location was great, very near transport stations.We have stayed at this hotel before, but sadly we have seen a very big decline overall, such a let down.

Excellent location for the city. Friendly and helpful staff. Very clean. Would happily stay there again.

The hotel has a fantastic location and the rooms are quite comfortable

The room service was quite mediocre. We asked multiple times for room service and they constantly ignored our request

Good breakfast, we have YouTube and Netflix on tv for entertainment , location is good

Regular room cleaning was not there.

Location, room, breakfast

Room cleaning service