Black Star Suites

Friendly staff, great location in the center ,big and hot apartment .

Little noisy from the car but is quite after 23:00.

Beautifully furnished and central location and very friendly staff

The location was perfect. The room was large and the bed comfy. The staff were excellent.

It was all good.

Excellent location, very kind staff and clean rooms

The hotel is in the heart of Prague, but it is accessible by car. The staff is amazing, the rooms are super spacious. The breakfast is never boring with much fresh vegetables and fruit, boiled, fried and scrambled eggs, the selection of cold curs and cheese. Ahhh, and a processor available (in case you need it). Highly recommended.

Very standard accom. Did the job and great value for money. Nothing super special, very close to Charles bridge and old town.

No elevator. No light in rooms very dark and cold.

Location

It was dirty, the furniture was old, and it was cold. The cleaner had turned off the air conditioner during the day, which is unacceptable!

This UNESCO designated hotel was exceptional. The room was unique & the hotel as we discovered our surroundings was 5 minutes from all the sites we wanted to see. The staff was very attentive & kind.

Bee aware, no elevator because the hotel is from the 1400s

Fabulous location, beautiful spacious rooms. Very comfortable and clean.

Lots of noise coming from other guests when coming back to their rooms late at night.

Staying in an historic building right in the heart of the Old Town that still gave you a sense of calm from the busy streets. The welcome and kindness of the staff was really lovely. We used the guidance that Alice gave us to find somewhere special and authentic to eat for each of our three nights. We were there at the start of the Christmas markets so there was plenty going on but the walls of this superb building were so thick that our suite was always cosy and quiet. The WiFi worked well for us, as did all of the fixtures and fittings (tea, coffee, fridge etc). Thanks to the restrictions on developing such an old building the lay-out meant that we had an enormous suite of rooms that was a bonus that we had not expected.

I would have liked a thicker softer mattress, but we slept well, so not really a complaint. We opted to pay for breakfasts, which was smart idea on the first day as newbies to Prague, however there are dozens of alternative just on the doorstep so we will be checking them out when we return.

The location is really amazing! The room is nice and very well decorated. The staff is very sweet and kind. The bathroom was very clean. We arrived late but the check in procedure was very easy.

The location is fantastic, with about two minutes to Charles bridge in one direction and old town in the other. There’s restaurants right around the corner.

Amazing location, super cosy and staff were great. We got a free upgrade to room 13 and the room was perfect. It was very cold in Prague but nice and toasty in our room!

Can be a little noise from other guests above and at the side.

The location of the place is perfect, close to everything, but also very quite. The ambience of the suite is also very nice. The staff was very nice and helpfull

Everything was perfect.

Lovely hotel, lovely staff. Great location. Beautiful large room. Very good value for money. Completely recommend

We chose this hotel for its central location—close to all the main sights yet tucked away on a quiet street. That proved true, as we didn’t hear any noise from outside during our stay. The room was warm and cozy, which was perfect for our October visit. However, it might get a bit hot in summer since there didn’t seem to be any air conditioning.We usually stay in more modern hotels, but we wanted something with a different character this time, and BSS definitely delivered. The place has a lovely medieval charm, though taller guests should be careful since the ceilings are quite low. The bathroom was small but modern and had enough space for our needs.The receptionist, Romana, was very friendly and even welcomed us with a drink upon check-in. She also kindly accommodated our request for smaller pillows. Overall, we really enjoyed our 3-night stay—great location, plenty of character, and excellent value for money.

The area was definitely quiet, but unfortunately, some guests were very noisy. We were woken up around 5 a.m. by the loud closing of the gate and people talking loudly outside. We reported this to the receptionist, who mentioned that we could have called at the time. She said she would review the cameras to identify who was responsible and remind them to keep the noise down, which we appreciated.A more bothersome issue, however, was the smoking in the stairwell next to our room. Each time we opened our windows at night, we could smell cigarette smoke coming in. As non-smokers, this was quite unpleasant—especially since the hotel is advertised as non-smoking. If smoking is not permitted, the ashtray near the stairs should really be removed to help enforce this policy.

Nicely located in the centre. Staff was very kind and communication was excellent. There is an old charm once you are in the building. There were 2 fans, but we didn't use them as it was not that warm outside. The apartment was what we were looking for and we will definitely come back.

There is a scope for better cleaning the dust, especially in the bathroom, and placing new sofa mattress. One of the nights was very noisy, until 5 am, from upstairs, and we could hear the conversations everywhere in the apartment.

The staff was very friendly, especially Romana. Location was amazing and the suite was charming.

There was nothing I didn't like.

I loved the room, the bed, the staff, and above all the location! I had such a wonderful stay. I would highly recommend Black Star Suites! Comfy, lovely, very centrally located!

The location was excellent, in the middle of everything. Our suite was large and tastefully decorated. It was quiet despite being in the middle of everything.

Tissues would have been nice, but everything else was perfect.