U Cervene zidle - Red Chair Hotel

location

room service was hit and miss. some days they didn¿t come. room was very hot

The location was excellent, and the room was clean, cozy and comfortable for 3 people. Breakfast was adequate and filling. We requested extra pillows, which were promptly provided. Upon check-out the reception guy kindly stored our backpacks until it was time to leave for the airport. Overall, a pleasant stay that I would happily recommend.

Upon our arrival there was no one at the reception, so we called the phone number that had been provided to us during the booking process. We did not mind the absence of staff at the reception, as once we received instructions to proceed to the neighboring hotel for check-in, we understood that there is a shared reception serving both hotels, which was absolutely fine with us.However, the receptionist was clearly unhappy that we had contacted her manager and insisted that we should have called a different number, which was handwritten on a Post-it note left on the door. This expectation felt unreasonable, as the number was unclear and not officially communicated. Her attitude was unacceptable and negatively affected our first impression. She was sarcastic and visibly irritated, not only towards us but also towards other guests we happened to encounter, seemingly because we had spoken with her manager.Although our first interaction with the receptionist was a negative experience, the second receptionist we dealt with at our check-out was friendly and professional, which improved our overall impression.

The location is perfect, right in de middle of the old town, everything is in walking distance. Breakfast was basic, not a great amount to choose from except for the cold cuts, they were amazing. Overall it was good enough for us. We didn't know breakfast was in another building than our room, but it was just a few houses down the street so we didn't mind. The room is quite dated, so it wasn't in perfect shape. But the beds were comfy, the room was warm and the shower hot, very much appreciated since we where staying here in January. Our room faced the courtyard so it was quiet at night. It was also very nice that we could check in to our room even though we arrived an hour before check in.

One of the greates location in the city, 5 minute walking from Charles Bridge and many other major attractions are totally in a walking distance, also Taxi is able to pick you from the door. Even though it is central, the street where is located is not busy you dont hear much tourist noise.

Location and room were great

Check in times not good!.. Our train was delayed, person in lobby was rude when receiving us. Supposed to be a hotel, must have a good service, be flexible

Wonderful room and perfect location. The staff is very kind.

Tv didn't work

Great location, good price and comfy beds.

Curtains didn’t fit the windows. No reception open or place to drop cards in on leaving at 7.45am

Very central and convenient location. The room was very warm, although we visited in the middle of winter.

The staff wasn't very helpful. We stayed 4 nights and they never changed the sheets or towels-however, they took out the trash daily. The quality of the breakfast was mediocre. Overall, the hotel was too expensive for what it provides.

Nice big, clean and comfortable room in a central location. Close to everything, but in a side street so away from all the crowds and noise. Super secure with keycard entry to the courtyard, building, floor, and room. Really nice and helpful staff.

Breakfast is at a neighbouring hotel, which is only a few meters away, but on the day I was there it was raining so it was a damp breakfast for me.

Good location. Clean room. we were close to our friends room.

No soap in shower.

The staff was very helpful and communicative throughout our stay. We were given a complimentary upgrade to a room with a double bed, which was much appreciated. The location is very central, and everything can be easily reached on foot.

During the night, the room was quite cold as the heating did not cover the entire space. Additionally, the duvets were very narrow, so if you moved even slightly, you would end up uncovered.

The hotel is conveniently located in the heart of the city. Everything is a short walk away. You have many tourist attractions and restaurants nearby. It’s great if you’re staying during the Christmas market months.

The lobby of the hotel was hard to find as it’s 50 meters from the actual hotel entrance and where Google maps tell you. So it took me about 15 minutes to find the entrance.

Ideal location in the city centre, just 2 min walk from Charles bridge. Clean, warm and comfortable room.

nice hotel, simple but it was ok, all basic things were there. Location perfect, in the very old town . There is no reception right there but it 50 mt further on the same street,

Excellent location, private rooms, cleaned very well, check-in was at a different place (2 minutes walk on the same street), but the staff brought us to our room and explained everything. They also showed us the best way to get to the airport (better than Google Maps), I could leave the bags at the reception after check-out. Helpful and friendly.

Not really a complaint, but I can hear people walking upstairs and in the corridor (did not bother me). I could hear an early tram too, but that's me being a bad sleeper, and at the end of the day, it's a vibrant city I was in.

Clean, good location and good value.

The breakfast

Great location, the room was cozy and hot. We got earlier check in.

Location was super and staff was amazing , nice breakfast

It was costly .

Central location, free breakfast

A bit loud on the Main Street (bar right across), but we had earplugs that helped.

Nice room.Comfortable bed.Good breakfast

The television didn't work but it was fixed when asked.There was a kettle in our room but no tea or coffee.The curtains were too small for the windows.