Hotel Nazionale

Very clean. Receptionist very nice.

You need a PIN number to open the front door. I had some difficulty getting in! The door is not always open - I was let in by some kind person with a PIN number.

Centrally located hotel, a short walk from the main train station. There are many restaurants on the same street, and in the surrounding area.The hotel is on the 2nd floor (3rd floor for visitors from the USA). Despite this being an old building, a very small lift has been installed - big enough for 2 people with no luggage, but it looked claustrophobic so we only ever used the stairs.Reception staff were polite and efficient. Note: They are only present part-time.Room was clean and comfortable, and included a fridge which we had to plug in. Air-con and WiFi worked well.

Once entering the building, there was no signage to indicate on which floor the hotel was located. We looked at the buttons in the lift to see if any were labelled with the name of the hotel - they weren't. Would recommend that guests are either given directions in advance, or better signage is put up in the entrance hall.We also had difficulty operating the lock on the entrance door to exit the building. Luckily for us, another resident of the building who was passing by came to our aid and showed us how it worked. So we would recommend asking reception to explain this to guests.

Location was good. Facilities were clean.

It is not a hotel. It is part of the 3rd floor of a building. This is fine but it is misleading to call it a hotel.

it was close to the restaurants and main attractions.the elevator was 2 person capacity but functional.clean and quite rooms.

the accommodation address is different from what booking.com is showing. it was a 10 min further walking from train station (not easy with luggage), check the google map address. check-in time before 7PM is an issue if train has delay.

Location is near the train station, good restaurants and near the landmarks. The pace is also safe, well equiped and clean.

I would be better if they have microwave oven.

Good location, good price, friendly staff. Clean rooms.

Location

1 star hotel so very simple. Nothing bad to say about staff. The only thing is that we think we could have paid a little more for a better option.

Very clean, organized with clean towels, big bathroom with strong shower with both cold and hot water. Reception answered quickly and let us do flexible check in. They cleaned the room in the morning and gave us some sweets.

The elevator was working fine, but was kind of creepy. Nothing that would make it less comfortable. I would stay again in this hotel with no worries.

Great location to Italian leather stores and if you are interested in visiting The Cathedral of Santa Maria del Fiore. Accommodating receptionist.

The AC is not working well, it was very hot so we needed it desperately to at least have a cold room to sleep comfortably.

The room was bigger than we expect. The staffs was friendly and helpful. The location was great a walking distance from the market and 10 minutes walk from the Cathedral and the central part of Florence. The services and room amenities exceed my expectation for a 1-star hotel.

The elevator can only fit 1 person and 1 big luggage, so if you have a lot of luggages and travel in big group, might take a while to get your luggages up there.

It was convenient to the station.

Noisy! A very standard room.

Proximity to the train station, luggage storage, elevator, spacious room

A nice surprice, this was actually better than expected. Very nice and clear room with many option of good itailan food near by, 3 blocks away from main train station.

Very small and slow elevator.

Good location, close to all tourist attaractions. There is even a super-small elevator installed to the building.

The room was a bit dark.Location link to Google maps from Booking app was incorrect, so we spent some time to find the hotel.Location from booking: https://goo.gl/maps/r6LndsP1U9gpDNHQA

Breakfast was not included room was clean

Location was difficult as this is building with many different hotels when we arrived only to find the lift was not working therefore we had to climb 4 flights of stairs it was an exhausting we are 3 seniors!!!!!

Location and staff

Tiny elevator, construction on building, no reception 24/7

The perfect location. In the center of the interest! Value to money. Very good hospitality! We stayed 2 night, I was impressed that they change our towels. Thanks you for all!

most Horrible- terrible

every thing disappointing right from location, no reception and security in hotel after 7pm, lift, ambience. Power went off during midnight upto morning, everywhere dark. no parking place nearby, very narrow road and construction ongoing just in front of the hotel. I dont call it as Hotel, It is just arrangement for night stay. Never stayed in such hotel before.

Location within km of train, busy street, helpful staff

Busy street and most of Florence is

Great location for our one night stay and good communication enabling a late check in. We were also allowed to leave our luggage the next day, saving the trouble & expense of baggage storage. Close to the railway station, shops, eateries and the historic city centre.

Air con wasn’t working and there was a leak in the bathroom. Otherwise, room & facilities as expected.