4 Star Hotel

Hotel Roma

Piazza Santa Maria Novella 8, Florence, Italy View Map

$172 nightly

includes all fees

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Hotel Roma

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About

Hotel Roma is housed in an 18th-century building with views of Florence's Santa Maria Novella Church, a 2 minute walk from the main train station. The staff offer personalized assistance. The Roma's rooms feature a classic design, with elegant furnishings, wooden furniture and a marble bathroom. Most rooms overlook the square, and some have views of the church. A generous breakfast is served in a spacious hall each morning. The cold buffet includes fresh bread, marmalade, butter, yogurt, orange juice, pastries, and cheese. The elegant bar is perfect for an aperitif or international cocktail before heading out to one of the exquisite restaurants nearby. Roma Hotel is close to the Fortezza da Basso conference center, and just a 5-minute walk from the cathedral and the Uffizi Gallery.

544 Reviews

8.6Very Good
Cleanliness
8.9
Staff
9.1
Location
9.6

What Guests Say

  • “Location was the only positive of this hotel.”
  • “Very central location. The staff was very accommodating we had a late trip and they held our luggage and were very helpful.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Classic Quadruple Room1/4

Classic Quadruple Room

270 sqft • 2 Single, 1 Queen, 2 Queen

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Alarm clock
Family Suite with Balcony1/4

Family Suite with Balcony

646 sqft • 2 Queen

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower
Classic Double or Twin1/4

Classic Double or Twin

194 sqft • 1 Double

  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby Cot
Double or Twin Room - Annex1/4

Double or Twin Room - Annex

173 sqft • 2 Single, 1 Queen

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower
Double or Twin Room with City View1/4

Double or Twin Room with City View

237 sqft • 2 Single, 1 Queen

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Alarm clock
Standard Suite Family Balcony1/2

Standard Suite Family Balcony

646 sqft • 2 Queen

  • Adapter
  • Air conditioning
  • Alarm clock
  • Alarm clock telephone ringer

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.6
    Very Good

    Based on 544 reviews

    Location

    9.6

    Cleanliness

    8.9

    Staff

    9.1

    Overall Quality

    8.6

    Pros +

    • Location was the only positive of this hotel.
    • Very central location. The staff was very accommodating we had a late trip and they held our luggage and were very helpful.
    • Hotel is located right next to the shopping district, 5 minute walk from Santa Maria Novella train station, and a beautiful piazza is right outside the front doors.

    Cons -

    • We paid for 3 nights and they told us they only had us for one night so we had to book another place last minute for two nights
    • Cleanliness of hotel, staff was rude and unhelpful, bed was uncomfortable, musty smell, window had view of concrete wall, room was nothing like advertised pictures online.
    • The view from the windows was of plumbing pipes and the shower was tiny.
    Business Traveler (117)Solo Traveler (114)Traveling as Couple (471)Family with Young Children (330)Family with Teens (1)Senior Traveler (12)Group Traveler (141)Total (1,418)
    1ChristinePosted on: 9-19-2024

    We paid for 3 nights and they told us they only had us for one night so we had to book another place last minute for two nights

    1Verified Hotel GuestPosted on: 5-1-2023

    Location was the only positive of this hotel.

    Cleanliness of hotel, staff was rude and unhelpful, bed was uncomfortable, musty smell, window had view of concrete wall, room was nothing like advertised pictures online.

    10Verified Hotel GuestPosted on: 12-31-2022

    Very central location. The staff was very accommodating we had a late trip and they held our luggage and were very helpful.

    9TiffanyPosted on: 11-10-2022

    Hotel is located right next to the shopping district, 5 minute walk from Santa Maria Novella train station, and a beautiful piazza is right outside the front doors.

    The view from the windows was of plumbing pipes and the shower was tiny.

    9Verified Hotel GuestPosted on: 9-8-2022

    Staff/hospitality, location, cleanness

    The hotel is a bit dated but all features are well thought-out

    10Verified Hotel GuestPosted on: 9-7-2022

    Included breakfast was perfect for a quick morning coffee and bite before we headed out. We booked a room for 4 people and were given two adjoining rooms upon check-in. The staff was excellent, accommodating and helpful¿reservations & recommendations.

    The rooms we had were a bit dated and not the remodeled ones shown in the pictures, but comfortable and clean¿we had no issues.

    6WendyPosted on: 8-22-2022

    Modern decor and location

    The bed was hard and I didn¿t sleep well.

    10Verified Hotel GuestPosted on: 8-10-2022

    Location to train station is great and to the Duomo too. My room was very spacious and clean.

    10ThomasPosted on: 10-31-2018

    Great Location

    The weather was warm and we couldn't cool the room down. Opening the Windows helped but let in the mosquitoes.

    10MatthewPosted on: 8-3-2023

    The proximity to the train station made this an ideal hotel. Extremely walkable to all of the major sites in the city.

    10ChristopherPosted on: 1-1-2023

    Amazing hotel, clean modern interior design. Amazing location

    Wish I had stayed more nights here

    6HarpalPosted on: 9-1-2019

    Very convenient location

    7JonathanPosted on: 9-24-2018

    Location

    It was overbooked the first night and we had to move hotels

    10MariaPosted on: 7-17-2018

    Everything , employee were really kind I just love it

    I do not have any complains

    4KatherinePosted on: 7-11-2015

    No internet.

    10Verified Hotel GuestPosted on: 8-27-2018

    All of it. Fantastic stay.

    9Verified Hotel GuestPosted on: 7-16-2018

    Everything was good

    10JudithPosted on: 1-19-2026

    Excellent Hotel the staff was amazing, beautiful facility and location was awesome walking distance from the train station as well as the main Basilica of Florence, breakfast delicious

    10FadiPosted on: 1-19-2026

    Location & reception were very kind

    The service at the breakfast wasn’t okay by one of the staff

    8Mohsen N.Posted on: 12-18-2025

    The location was great, and the room was spacious enough for four people.

    The breakfast wasn’t up to the standard of a 4-star hotel and was not satisfactory at all.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 7 to 12 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. Children of age 0 to 6 stay free with extra bed.
    PetsPets are allowed upon request. It is free of charge.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    American Express, Visa, Euro/Mastercard, Diners Club, JCB

    Location

    Hotel Roma

    Piazza Santa Maria Novella 8, Florence

    Discover the AreaFlorence Central- Old Town - Duomo - Ponte Vecchio

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