4 Star Hotel

Palazzo dei Ciompi Suites

Via Pietrapiana 18, Florence, Italy View Map

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Palazzo dei Ciompi Suites

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About

Palazzo dei Ciompi Suites offers self-catering apartments in the heart of Florence, just 3580 yards from the Duomo and the Basilica of Santa Croce. Located in a renovated 19th-century building, which is set in front of the characteristic flea market in Via Pietrapiana, these luxury apartments feature typical Florentine décor and antique furnishings. MSN Suites is also conveniently positioned near the S. Ambrogio food market where you can find fresh produce to prepare your Florentine breakfasts before exploring the city. MSN Suites Palazzo dei Ciompi provides 2 modern lifts to reach all the luxury apartments in this majestic building. In every room you can enjoy modern comforts including internet connections, air conditioning and fully equipped kitchens. With a wide variety of room types, MSN Suites is suitable for business travelers and tourists. The large triple and quadruple suites are also ideal for families and groups of friends.

288 Reviews

7.4Good
Cleanliness
7.5
Staff
7.7
Location
9.0

What Guests Say

  • “Included breakfast, comfortable beds, small kitchenette available, residential area”
  • “Room and staff were great; however, one side of the bed was wet. Literally. It was strange. I could not reach the staff because I found…”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Apartment 1 Bedroom1/1

Standard Apartment 1 Bedroom

1 Single

  • Air conditioning
  • Bath or Shower
  • Desk
  • Kitchenette
Deluxe Apartment1/4

Deluxe Apartment

593 sqft • 1 Queen or 2 Single

  • Accessible by lift
  • Air conditioning
  • Air purifier
  • Bath or Shower
Deluxe Two Bedroom Suite1/1

Deluxe Two Bedroom Suite

539 sqft • 1 King or 1 King or 1 Sofabed

  • Air conditioning
  • Air purifier
  • Baby Cot
  • Bath or Shower
Family Suite1/4

Family Suite

754 sqft • 1 King or 1 King or 1 King or 1 Sofabed

  • Air conditioning
  • Air purifier
  • Baby Cot
  • Bath or Shower
Standard Apartment1/4

Standard Apartment

1 Single, 1 King or 1 King or 1 Single

  • Air conditioning
  • Bath or Shower
  • Blackout curtains
  • Closet
Standard Studio1/4

Standard Studio

1 Single

  • Air conditioning
  • Bath or Shower
  • Closet
  • Coffee/tea machine

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    7.4
    Good

    Based on 288 reviews

    Location

    9

    Cleanliness

    7.5

    Staff

    7.7

    Overall Quality

    7.3

    Pros +

    • Included breakfast, comfortable beds, small kitchenette available, residential area
    • Spacious
    • Room and staff were great; however, one side of the bed was wet. Literally. It was strange. I could not reach the staff because I found out when I was ready to go to sleep and got into the bed. Their office closes early around 6pm. I was there one night.

    Cons -

    • Some mold in the shower; our three rooms were on three different floors in different parts of the hotel.
    • It¿s an apartment, not a hotel. You need to throw your own rubbish otherwise they will fine you.
    • 1. Staff is not friendly at all 2. Room smells like parking garage 3. No windows - there¿s a small window nexr to the bed but it seems like it connects to the chimney.. 4. Room temperature is very high.
    Business Traveler (39)Solo Traveler (22)Traveling as Couple (258)Family with Young Children (612)Family with Teens (1)Senior Traveler (1)Group Traveler (422)Total (2,067)
    9Verified guestPosted on: 7-9-2024

    Included breakfast, comfortable beds, small kitchenette available, residential area

    Some mold in the shower; our three rooms were on three different floors in different parts of the hotel.

    6Verified Hotel GuestPosted on: 7-9-2023

    Spacious

    It¿s an apartment, not a hotel. You need to throw your own rubbish otherwise they will fine you.

    8Verified Hotel GuestPosted on: 1-16-2023

    Room and staff were great; however, one side of the bed was wet. Literally. It was strange. I could not reach the staff because I found out when I was ready to go to sleep and got into the bed. Their office closes early around 6pm. I was there one night.

    5Verified Hotel GuestPosted on: 1-7-2023

    1. Very spacious 2. Clean

    1. Staff is not friendly at all 2. Room smells like parking garage 3. No windows - there¿s a small window nexr to the bed but it seems like it connects to the chimney.. 4. Room temperature is very high.

    2Verified Hotel GuestPosted on: 9-21-2022

    Location

    Worst hotel ever. Dirty bedding, rude staffs, zero noise isolation, smelly room, unlimited mosquitoes, no tissues, unclean towels. PLUS, no hot water for showering. No staff available after 7pm everyday. Perfect place to DESTROY your vacation :)

    10Verified Hotel GuestPosted on: 6-6-2022

    Very spacious, the ceiling wowwww!! Clean everything you can¿t want

    8MargueritePosted on: 1-23-2026

    It was a good location for us. Close to the Centrale Market which was amazing. There were a lot of people around and lots of locals.

    We were a group or seven people and had two apartments. Neither place had a large enough seating area for us all to gather.

    7HannahPosted on: 1-19-2026

    I enjoyed a nice view from our apartment. There was a door that connected the living space to the bedroom..

    The photos online did not look like the place we stayed. It was bland, and I paid extra for the room with the kitchen for cooking, but the stove did not work at all. There was no bathtub.

    5applegatePosted on: 1-15-2026

    There was a bath tub

    The beds were awful The main bed and pull out were horrible for sleeping

    9RobynPosted on: 10-19-2025

    Only stayed one night with our family of 5 on our first trip to Florence, Italy. This place was fine. Location is good. T here is a market area across the street and great breakfast cafe too. The view was beautiful. There are no pictures on this site for the property that we stayed in. It was obviously a very old bldg that had been renovated. The apartment was sterile and I'm not talking about cleanliness. It just felt sterile. Price was right!

    No paper towels, dish towels/sponges, washcloths. Baby roach found in my bed.

    6SmithPosted on: 10-15-2025

    Location, price for apt.

    Odor in the rooms and bathrooms. Lack of communication by staff on how to get to rooms in fragmented layout..hard to find rooms. No public facilities for guests checking in or out.

    7EniPosted on: 10-9-2025

    The location was the best!

    The room had an unpleasant smell and there were no slippers provided for going to the bathroom. There was no hair dryer, only a few small shampoo bottles, which is disappointing considering the price paid – these basic amenities and more should have been included.

    7LisaPosted on: 10-2-2025

    the location is great and easy to get to. the staff was friendly and communicated well. breakfast was convenient.

    the room was left a bit dirty. there was hair in the shower and the surfaces were covered in smudges of dead mosquitos.

    10Rodriguez C.Posted on: 9-29-2025

    Really enjoyed our stay in Florence! The place was super comfortable and had everything we needed. The location couldn’t be better—just a short walk to all the main attractions, which made exploring the city so easy. Would happily stay here again!

    Overall the stay was good, but the kitchen was not fully equipped — we missed some basic cutlery and utensils, which made cooking less convenient.”

    10LutyePosted on: 9-20-2025

    Location, space, comfort, modern feel, amenities.

    Nothing I can think of. Maybe a fan for the second bedroom.

    9JanettePosted on: 9-17-2025

    Great location and very comfortable beds. Great shower.

    9DawnPosted on: 9-8-2025

    The location was great. We spent two nights with a group of six and then rebooked for two nights for just two of us. Walk from train station was clear and easy. Farmers market and grocery nearby.

    7MajaPosted on: 8-22-2025

    Very good location. The city center is easily reachable. It has its own parking.

    8AllysonPosted on: 8-11-2025

    The location was amazing. I could see the cathedral from my bedroom. The bedrooms were very spacious. The bathroom was quite large. Overall, the price for the size of the space we stayed in, was quite good.

    There was no hand soap in the bathroom. Thankfully I packed body wash and kept that by the sink.

    7ManuelPosted on: 7-31-2025

    Location, space

    Beds were uncomfortable and need to be replaced as they were sagging. Also, no shampoo/body wash were provided. Parking was difficult for a van.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:30 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are allowed upon request. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 250.0 is required. The property charges the damage deposit 14 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Palazzo dei Ciompi Suites

    Via Pietrapiana 18, Florence

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