Hotel La Fortezza

The staff was the star of this hotel. the front desk was very kind and provided much needed information. The breakfast staff were excellent as well as they provided a delicious meal before setting off to see Florence¿s many attractions. Grazie!

Only location

Wasn't clean, very old , some places need painting I don't advise anyone

The front desk staff was excellent and so helpful in anything we asked. Especially Stefania and Rafaelo. They called taxi for us, they gave us great directions, and recommendations.

Nothing it was excellent

The location was very good and the staff also very nice!!

I like the breakfast!! And the lady at she was very nice answering all my son questions!!

We stayed for two nights going through Florence. The hotel is good for those who need a place to leave their car, things, and sleep. The bed was comfy, and we had a great big balcony. The hotel staff was lovely and welcoming. The door to the balcony is soundproof so there's no noise. The parking is very convenient. The location is approximately 15 minutes walk to the city center, which is pretty close. Overall the hotel is good for what we needed.

We had a shower door missing (one out of two), so taking a good shower without flooding the room was impossible, unfortunately. We informed the staff but were offered no solution. Since our stay was so short, we decided to disregard it and not insist on changing rooms, but it was weird we were put in that room in the first place.. There were a lot of hungry mosquitoes on the balcony, but I guess there's nothing to do about that.. Just bring protection against them ?

We liked the location near the train and bus station. We were taking 3 full day tours on busses and we were able to walk to the tour bus location from the hotel. The breakfast was excellent. The size of our room on the first floor was very good. The bed was very comfortable and the bathroom was small, but efficient for our needs. We liked that the bedroom was cleaned daily. The staff at the main desk was friendly and helpful when we had questions.

We wish there had been a coffee machine in the front lobby for early morning coffee as we had to leave for tours before the 7:00 a.m. breakfast time. There was a coffee machine in our bedroom, but we would have preferred early morning ready made coffee in the lobby. The bedroom coffee machine was not easy to use.

This rating is a difficult one! The room was spacious, with nice modern facilities, and the breakfast was great. I’m usually picky when it comes to cleanness and found the room very clean. Having a receptionist all the time made me feel safe and supported. Above all, the staff were absolutely amazing – warm, attentive, and welcoming and gave great tips to make my trip more enjoyable. However, I could hardly sleep because of the noise from cars speeding on the street right next to the hotel, which went on until 2–3 in the morning. Such a pity, because everything else was excellent.

As mentioned, the only negative thing about my stay was the noise from the street! I would’ve anyways not opened the window due to the noise but it was also not possible to open the window or have a view of outside. But it might be that the exposures are not the same in other rooms.

Good location and helpful staff

Parking lot is very tight. If you rented a bigger car you can park at the nearby Fortezza parking lot for 20 euro per day

The breakfast was delicious and had many hot and cold items. A staff member made coffee at your request. The beds were very comfortable. We appreciated having a refrigerator in the room.

The room looked a bit outdated with some black scuff marks on the walls and furniture.

Overall great location, close enough to walk to the centre of town which was great. The room itself was spacious enough and we had the ground floor with balcony. This was a lovely touch as we gathered some supplies from the local market and sat outside and shared a lovely couple of meals. The breakfast was enough and had a great selection of food, which we enjoyed throughout our time.

Close to the tram stop and a few good restaurants. Private parking and good information from the employees about our needs and where to go. Great location. We will definitely stay here again when in town. Good job everyone!

Location was very good; it was easy to walk to the tram station with easy access to the town center. Buffet breakfast was excellent with many choices for foods. Room was ok.

breakfast was good, room was new but not quite finished, no curtains, no bedside tables

Great locationBeautiful hotel building rooms bathroomFantastic staffWe loved it

very close to the congress centre, easy to walk

we had a nice room but not finished no curtains 0r bedside tables

Great little find close to the Congress de Basso centre, for work trip. Staff friendly and accommodating for providing general information, like touring around the city.The chap on reception (very funny man) gave me a box of their breakfast honey for free when I checked out, which was very kind. The only issue I had with the room was that the mattress was a bit hard for my liking and that the green shutter on the room window was broken and kept opening of its own accord. Annoying at night when you are trying to sleep and light was coming in as there were no curtains. They should have really fixed this as it was obvious that this was faulty. Breakfast was exceptional, great coffee. Would definitely recommend a stay here as it was reasonably priced and close to all amenities.

Everything was just perfect. Friendly staff, excellent breakfast, perfect location, nice and clean room in a quiet neighborhood. 20 min nice walk to the center or taking a tram that is close to hotel. There is also a hotel parking that is a big PLUS for people that would like to travel by car.

There not a single thing we did not like about the hotel.

Location and breakfast was definitely great. however, wifi was awful all the time and the mini bar was kinda hot, we asked to cool it down and they did, but kinda later. I guess other than wifi, the hotel overall was good.

The breakfast was ok, except the cold pancakes.

I brought one cookie not eaten into the room in the evening. One. The next day there were ants in the food, in the bed all over the place.The construction work in the hotel that started at 10am a few doors away from my room was also not appreciated.That is not what I need or want on my holiday.

Very friendly staff, clean room, confortable. Great if you have car. Just beside tram therefore perfect for commute.