Hotel Alba Palace

The location was close to the trains/tram station. Many major tourist sights are within 10-15mins walking distance. There were some very good (traditional) restaurants within walking distance. Travelling alone I felt quite safe walking the streets late at night around the area. Reception is 24hr, so great for early hour check out.

Great location - walking distance to main Florence attractions and, on top of that, T2 train to/from the airport is just a few mins away by foot.Wonderful staff - very friendly, attentive and professional.The hotel was very clean, I'd say it's a 4-star hotel by the US standards.Very clean room and the hotel itself. The breakfast had many options and was very delicious.I will definitely stay there again!

Very kind reception and we even had a happy hour in the bar on our first day. The location was perfect (very close to the Santa Maria Novella Station) and the street was very friendly. (day and evening).

Just very hot in the room and difficult to sleep with an open window

I was really impressed by the hotel. The room was bigger than expected and the building was just this gorgeous historic building. I also thought all the furniture/bedding was especially gorgeous, and appreciated the spaciousness of the bathroom. Included breakfast was also lovely! And very walkable.

The wifi was out for a whole 24 hours which was a bit stressful. Luckily by the weekday it was back, and I of course understand that things happen, I was just surprised by how long it took to be resolved.

The breakfast was fabulous. A huge variety of food. The staff was super friendly and the room was perfect with all amenities. Great location for walking around Florence and the train station was close by,

I liked everything

The staff was extremely pleasant, it was very nice for the Hotel to include breakfast. So many hotels in Italy do not include breakfast, yet it is so common in many other country of Europe. They also had a night in which they provided snack snacks, and drink drinks as a sort of happy hour. I had never seen this in any hotel and it was very pleasant.

The room felt a little tight for 3 single beds

We enjoyed our stay at this hotel. The location is great, not too close to the crowed tourist attractions in Florence, but still walking distance. It's conveniently close to the train and bus station. This little hotel is nicely decorated with classic Florentine style and has a beautiful interior patio for breakfast that we found very charming. Breakfast was very good and plenty and the staff was professional and kind.

The room was small and the mattress was too firm for our like, but we only stayed there for one night so it wasn't a deal breaker at all.

Rustic old look

Bathrooms needs to be updated. Very inconvenient to get in and out of shower/tub

The location was central to everything. the breakfast was excellent with lots of variety. the staff was very helpful and friendly. Always willing to answer questions.

The room has a very nice view of the interior courtyard, the hotel's location is perfect, with quick access to the city center.

We should have left early.

Room is spacious, Two floors for a family size room. Breakfast is normal though, offerings quite similar to other hotels, nothing out of the ordinary. Location is perfect, walking distance from Central station.

Breakfast offerings could be improved.

Room quietness. Terrace. Happy hour offered. Atmosphere. Checkin/out times were convenient. They cleaned our room even for us stayed for only two nights. Forgotten thing in the US.

Maybe darkness in the room. Need more light. Additionally some bed lights didn't work.

Complimentary baggage, convenience/location, staff

We found the atrium space in the center of the hotel to be pleasant and well-equipped. The hotel staff were friendly and accomodating in their response when we asked for additional support with the storage of our luggage.

The ventilation in the rooms seemed a little bit challenged, but we were able to open a few windows to get the air moving. We were not bothered by noise and the rooms were well-maintained.

The Alba Palace is in a perfect location in Florence--within walking distance of the train station as well as all of the main attractions in town. It offers a wonderful breakfast buffet with everything you could ask for from sweet to savory. The room was very clean and had all of the things needed for a comfortable stay from mini-fridge to coffee maker to tea pot. Early check-in was also allowed which is not always the case.

Nothing negative to say.

There's plenty of space in the room. The breakfast had good selections.

The bathroom lighting was awful. The lighting in the bedroom is switched altogether so it's either too bright or no lights at all.

Great location. Beautiful space. Loved the room.

The smell.

Location and clean

Breakfast, cost, facilities

Great location, clean, and friendly staff.

Beds and pillows were overly firm.

Great location, near train station and minutes to most central sites. Welcoming staff and excellent breakfast each day.