Columbus Urban Resort

Perfect. They even had a marshall speaker in the room. Great experience and the staff is lovely.

Only downside is the distance to centre

The breakfast was absolutely amazing, as were the rooms and the swimming pool. Great residential location to see local life and walking distance from the city center.

Space , clean

Parking ,far from center

Everything about this hotel was just right for us. We loved the comfort, the excellent breakfast, and the peaceful atmosphere. The shower was hands down the best we experienced during our entire stay in Tuscany. Although the hotel is located on the outskirts of Florence, the surrounding neighborhood is quiet and full of great restaurants — and it’s a very pleasant walk to the city center. Most importantly, the staff were incredibly friendly and helpful. Special thanks to Massimo, Michella, and Francesco, who truly went above and beyond to make us feel welcome. We’ll definitely choose this hotel again for our next trip to Florence!

It is a very modern hotel and with a lot of good taste from a design and decoration perspective! The spa albeit small is very nice to unwind from the crazy crowds of Florence

We have had mixed experiences with the staff: we were very well received when we arrived but the odour in the hotel was not the best at that time (there was a strong sweat smell). We went into the allocated room on the 3rd floor and realized it was quite noisy given the road in front. We then ended up opting to pay a very decent amount for an upgrade to a suite on the last floor which was then a fantastic room and much more protected (not fully still) from the noise. We highly recommend taking the suite when booking and requesting a higher floor.The staff at breakfast were generally not very useful and the breakfast options were in our view quite limited for a 5* hotel. As for the location: this is definitely not the shiniest part of Florence, rather a residencial area with a big road in front (and not such a nice part by the river). However we did find that not being too much in the center was in the end a good thing given how insanely busy Florence was. It was still a 35-40 mins walk every time we want to go to the very center (or a 15-20eur taxi, hard to get) yet we found that in the end preferable over staying accommodated in the center. Lastly, parking in Florence is chaotic. The hotel provides an option for €45 per night (!) and I must admit that parking around while possible (still to be paid, for a lower fee) is not easy. Parking in Florence is overall a nightmare

The staff were very nice & sweet. Quite location. The hotel is new and very nice and clean include reception area, our rooms and the restaurant with nice veiw. The breakfast selections were limited.

New, clean and modern. The staff were the nicest I’ve experienced

Everything was bueno!

The hotel was very beautiful and very clean. The staff was great and it only takes 5-7 minutes to take taxi to city center. We had a great stay!

Clean and designed tastefully, staff very attentive and welcoming.Short drive from city center.

Gym is minimalBreakfast view is nice but variety is basic

The hotel was modern in its design, and it was newly opened. You can park your ride anywhere around the hotel for free or be charged 45€/day. The best thing is that the hotel location is not in a busy area so you can go any were in Tuscany easily. Last but not least at this hotel the staff will make you feel at home ?

Very quite place and new. Friendly staff. Nice view from the breakfast area.

We had 2 cars and there was no valet parking nor hotel parking, you have to park alone.

Hotel was brand new modern and very clean room was big compared to other hotels

Elegant rooms Great service & helpful staff

Location is good but 15 to 20 minutes away by car from city center and main attractions.

The receptionist Mr. Massimo who was of an extreme support, politeness, and kindness. Also, the hotel is new, clean, rooms are in excellent condition & breakfast is good.

At the checkout time; the lady asked to pay for the omelette I have requested during my breakfasts! I told her why would i get charged when I have breakfast included in my booking?! She told the omelette is extra to the breakfast and she said “I will inform the waiters at the restaurant to inform customers that that omelette is with extra charges in the future“!!

Every thing and the gym

Only you need puto water in the sun and more services in room

Staff was extremely nice and helpful, everything was very clean and comfortable. Had a great time in Florence! Thank you!!

It’s a little bit further from city center.

Incredible view, delicious breakfast, amazing spa, incredibly clean and chic rooms. The hotel staff was particularly kind and accommodating. Especially Frederico who gave us a tour of our room, answered our questions, and was truly invested in our trip. Enzo was also incredible during breakfast time. Catering to every need and being extremely kind.

No complaints at all.

It is very well appointed and excellent facilities

The professionalism , promptness, courtesy, and assistance from the staff. Mainly Federico, Marco, Enzo, and Ali

Friendly staff, they answered my needs, very nice room and facilities (size, great aromatherapy, coffee...) , excellent breakfast (products with high quality), with panoramic view. A plus to Frederico, very polite.

For 5 star hotel I was disappointed. The sauna was at 40 degrees, not a temperature for sauna. I asked them to prepare but still at 40 degrees. After my complain one member of staff came to change to 50 degrees. The area surround of swimming pool had dust, the glasses of water of the previous day still there, and the two toilets had no paper as well they were dirty. The phone on the room had no number of reception and pressing the 'room service' nothing happened. I showed all this to the lady of reception, In the end I thought with all this they wouldnt charge me my bar drink (6€) or the parking, but they apologize saying "we are new" "we are lack of staff" and that's it.

Front office staffs are very friendly especially Paolo and Frederico. They are very informative and communicating. Housekeeping was very clean and tidy. Room size is unbelievably spacious and stylish. Totally recommended eventhough the distance is a bit out of the centre