II Guelfo Bianco

The staff was wonderful, and the location was great. Just one block from the museum housing the Statue of David.

Beautiful room! Great location with bus and tram stops right by it and a short walk to all historical places. All the employees we interacted with were amazing and always happy to answer our questions and help. We even met the owner who was also very nice and took time to talk with us about the hotel and gave us some recommendations for restaurants. The breakfast was great!

Charming old building with modern art. Rooms are comfortable with beautiful bathrooms. Wonderful staff. Very nice breakfast

Best hotel experience! Staff so helpful and friendly, location perfect, peaceful, stunning property with 800 years of charm. Breakfast was phenomenal! All day coffee/ Cafe options as well. 100/10 recommend!

It was perfect

The proper itself was perfectly standard for what you would expect as a three-star hotel. The things this spot has going for it are the staff and the location. it was so easy to access Florence without being on top of things, and the staff was super friendly and helpful. The rooms themselves are just okay, not lacking anything nor being over the top with their amenities or features. Not a place to hang out, but easy as a place to sleep.

The biggest issue is that Booking.Com lied about the amenities provided. The room type I booked was supposed to come with a balcony, but it did not. Had a balcony not been included, I would NOT have booked this hotel as that was key for my stay. The hotel simply does not have many rooms with balconies, so this was a lie. Booking did nothing to rectify the situation and still has not reached out to resolve it. I booked a room type that did not exist, and Booking should never have listed. They take no responsibility for this, it's very dissstisfying.

Very cleanDelicious breakfastPerfect locationAnd amazing talents from the staff… always smiling and helpful

I’m not sure if this is common in Florence but perhaps more English skills is neededAlso the AC was okay but needed it to be a bit more cooler.. the last night I barely slept

Location and Staff were perfect. The size of the room was Great!Breakfast was very nice as well.

Staff, location

Some steps required to get to the rooms, difficult to do with heavy luggages.

Beautiful and very clean well kept property. Very charming old-world”Italian building with modern updates and comfort and a tasteful mix of modern art. Very walkable to many of the major sites of Florence. Surprisingly quiet and private. Beautiful breakfast with a satisfying variety and a great cappuccino. All of the hotel staff were so welcoming, kind and helpful. Thank you to all of you, Margarita, Lisa, Angelica and the the tall gentleman in charge of breakfast (forgive me for not knowing his name) as well as the housekeepers. Overall a wonderful and memorable stay.

Everything was a delightful surprise! Room was lovely! Breakfast each morning was amazing! The staff was most helpful & always courteous! I would be thrilled to return and recommend to others.

The breakfast was great, offered midnight breakfast for New Year's Eve and gave us a bottle of Prosecco for the occasion. The location was convenient, staff gave recommendations on dinners and bars. There were several nice touches like candy bowls every where, drinks in the lobby.

Seriously, I cannot think of anything.

The location is excellent and very convenient for walking around the city. The reception staff were helpful and welcoming, and the breakfast was good and well organized. The room was clean upon arrival, and overall check-in was smooth.

The room was very basic, and the window faced a shared inner courtyard surrounded by rooms on three sides, which limited privacy and natural light. There was no tea or coffee maker in the room. Housekeeping was inconsistent: on one day a damp used towel was left on my clothes, and on another day used toiletries were replaced but not removed, and the shower was not properly cleaned. There are also no USB ports for charging devices, so a power adapter is necessary.

The access to and from the airport is extremely convenient, and you can do everything on foot. Getting to the main attractions in town is super easy. There are plenty of shops and restaurants around, which is really nice.

It's super central, so you won't need public transport. Even getting to the hotel is easy, with the T tram going to and from the airport for just 1.7 euros one way. Loads of restaurants are nearby, and there's even a McDonald's downstairs. It's really quiet, the staff are lovely, and it's super clean and peaceful.

Staff very personable and attentive; excellent hot breakfast with variety of items; comfortable room and bathroom; charming authentic Tuscan details; great location.

Nothing. Everything was great.

Location + Ambiance: perfect! Breakfast was beyond amazing! Buffalo cheese, pizza pockets were bonuses non typical, but exceptional scrambled eggs, self serve coffee machine, yogurt, cheeses/local meats, fresh pressed juices, fresh fruits, croissants and so much more. Candies through the hotel, historical art and paintings, vaulted hotel rooms, comfortable beds, tub + bath, complimentary champagne for happy hour every day, staff called taxi for us, provided umbrellas for any rain if needed. 10/10! My fav Florence stay from now on!

Everything thr breakfast cleanliness of room the location . It was perfect

Nothing to report

The hotel was immaculately clean. Comfortable beds. Great location walkable to all of the museums and shopping. The staff was beyond friendly and accommodating, specifically Carlo and Clemente.

Nothing!

The hotel was in a convenient location. It was extremely clean. The staff were helpful and friendly. Breakfast had many delicious options.

No complaints.

I loved everything about this hotel and mu double bed room. One suggestion: the bath tub is quite slippery so for safety reasons Please install a hand bar on the wall of the tub and also provide a non-slip tub mat.Breakfast was adequate, but ok.

The bathtub safety