Hotel Orto de' Medici

Staff was very helpful nice breakfast included over looking the garden!

Hotel was very nice and the staff were very helpful

Nothinh

What a treat! From the first moment on, you'll feel very welcome. The staff is friendly, and especially at breakfast, the two ladies will make sure you'll have a great start of the day.Tram T2 takes you from the airport and train station to San Marco University Square, which is only 3 minutes walking to the hotel.Great place to stay.

The hotel was itself part of history - and beautifully appointed - and a short walk to central Florence and points of interest. The staff were very friendly, the rooms very comfortable, and the breakfast (included), added to a great start on my days

Perfect location.Very beautiful and clean room.The hotel team is amazing, nice and helpful.We will be back for sure.

The staff and check in were exceptional. Also really appreciated the packs breakfast when we had an early start on a tour.

The location couldn't have been better. Very central, a short walk from all the sights, and right by the tram to the airport. The history of the hotel was fascinating, the room was cute, the bed very comfy and the TV had a good range of international and sports channels. The staff were so lovely, attentive and helpful, especially Estalyn at breakfast - she was fab! The breakfast each morning was yummy. Had a great time, and would definitely stay again.

Only complaint was wishing the bar was open longer in the evenings. The sliding glass shower door could also do with a stopper so it doesn't hit the wall when opened.

This is a wonderful hotel in the very center of the city. The staff is very friendly and helpful. The hotel is very clean. There is nothing to complain about.

There is no such thing.

From entering the hotel to leaving the experience was primarily beyond expectation excellent.Temperature control within the room was a slight issue but cleanliness and all other aspects of ‘human’ service were fabulous.I will com again and recommend anyone I know to do so.

As mentioned; ability to temperature control the room would have been better …(too hot).

Extraordinary staff;, The history of the hotel, Location.

We wish we could have stayed longer.

We enjoyed a large, clean room. I had to change rooms once because I booked late. Both rooms were great. Staff was very accommodating and friendly. Breakfast had a wide variety of food for every preference. I especially appreciated the cappuccino with oat milk and fresh fruit.

Room keepers did a great job in keeping our hotel room tidy and replenishing amenities. The room is spacious and its convenient layout made the stay comfortable. Breakfast service staff and bartender were attentive and courteous.

Location, beds, breakfast

The hotel was very welcoming and a great location for our stay in Florence. We appreciated the included breakfast which was a nice assortment of American fare and italian specialties. The location was good for taxi access and close to where we had day tours to the Uffizi and Accademia. The room was small but quaint and had all the amenities that we needed for the trip.

Everything was to order. Hotel staff was friendly enough and we appreciated that they held our luggage while we were at a cooking class before our train reservation. Everything about the stay was wonderful.

The location, the cleanliness, the staff everyone at the hotel is wonderful.

Beautiful building with a nice garden.

Staff (esp during breakfast time) were a little too dismissive and service could be more thoughtful.

It’s centrally located and easy to walk around. The staff was very friendly and helpful.

Na

Everything was very good: cleaning everyday, breakfeast, location.

Nothing to comment.

The Hotel staff went beyond our expectations, an especial mention to Alazne, Judith & Francesco from the front desk, to the wonderful breakfast staff as well! We had a wonderful stay. We will come back when we return to Florence.

Great stay

Location was great. Walking distance to all the major sites and 2 minutes away from the tram that goes to the main station and airport. The staff were very friendly and gave great recommendations for authentic cuisine and a rooftop bar that we never would have found otherwise. We had a room with a balcony that had amazing views of the city