4 Star Hotel

Hotel Rapallo

Via Santa Caterina D'alessandria 7, Florence, Italy View Map

Hotel Rapallo1/42
Hotel Rapallo photo 2
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Hotel Rapallo

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About

Hotel Rapallo is in Florence, a 5-minute walk from the Fortezza da Basso Exhibition Center and 2953 feet from Santa Maria Novella Station. Florence Cathedral is 0.6 mi away. Guests enjoy free WiFi and free breakfast. Rooms at the Rapallo Hotel are all air conditioned and soundproofed, and each features a flat-screen TV with Sky channels. They all include an electric kettle, safe and private bathroom. Rooms are cleaned daily. A sweet and savory buffet breakfast is offered daily, and guests also enjoy a free afternoon tea. The American bar is open from 15:00 until 20:00. Managed by the Conti Lapi family since 1954, the hotel is close to shops, restaurants and cafés. The surrounding area offers great transport links to all major attractions and museums.

408 Reviews

9.3Exceptional
Cleanliness
9.5
Staff
9.7
Location
9.2

What Guests Say

  • “The staff was very welcoming, the room was exceptionally clean. The location was off the town center, but everything was within walking…”
  • “It¿s a charming hotel. Slightly outside the core and that makes it nice and quiet. Good AC. Such friendly staff. They even provided…”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Double or Twin Room with Terrace1/4

Double or Twin Room with Terrace

183 sqft • 1 Queen, 2 Single

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Balcony
Double or Twin Room1/4

Double or Twin Room

151 sqft • 1 Queen, 2 Single

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Adapter

Room Details and Photos

Room Amenities

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    What Guests Loved

    9.3
    Exceptional

    Based on 408 reviews

    Location

    9.2

    Cleanliness

    9.5

    Staff

    9.7

    Overall Quality

    9.2

    Pros +

    • The staff was very welcoming, the room was exceptionally clean. The location was off the town center, but everything was within walking distance.
    • It¿s a charming hotel. Slightly outside the core and that makes it nice and quiet. Good AC. Such friendly staff. They even provided complimentary waters.
    • The professional staff and the true Boutique hotel experience..

    Cons -

    • The only thing I can say is we asked for a non tourist restaurant recommendation. Unfortunately we didn¿t get that but rather a very touristy and more expensive recommendation. We found better on our own.
    • Air conditioning didn¿t work well in the rooms due to the heat outside. Should have provided fans. Mini fridge didn¿t get very cold either.
    • The safe in the room could be better in a more secure place And need a dresser with draws
    Business Traveler (71)Solo Traveler (61)Traveling as Couple (628)Family with Young Children (160)Family with Teens (1)Senior Traveler (6)Group Traveler (90)Total (1,237)
    10Verified Hotel GuestPosted on: 12-23-2023

    The staff was very welcoming, the room was exceptionally clean. The location was off the town center, but everything was within walking distance.

    10Verified Hotel GuestPosted on: 7-28-2023

    It¿s a charming hotel. Slightly outside the core and that makes it nice and quiet. Good AC. Such friendly staff. They even provided complimentary waters.

    9Verified Hotel GuestPosted on: 5-7-2023

    The professional staff and the true Boutique hotel experience..

    The only thing I can say is we asked for a non tourist restaurant recommendation. Unfortunately we didn¿t get that but rather a very touristy and more expensive recommendation. We found better on our own.

    8Verified Hotel GuestPosted on: 7-23-2022

    Staff were very friendly and great breakfast

    Air conditioning didn¿t work well in the rooms due to the heat outside. Should have provided fans. Mini fridge didn¿t get very cold either.

    10Verified Hotel GuestPosted on: 7-23-2018

    What a wonderful experience! The hotel was lovely, clean, and charming. The room was comfortable and bright. The staff was excellent! Staff were especially helpful and kind. We thoroughly enjoyed our stay!

    8Verified Hotel GuestPosted on: 4-30-2018

    The rooftop terrace the downstairs patio and the breakfast was the best I have had in Italy

    The safe in the room could be better in a more secure place And need a dresser with draws

    10Verified Hotel GuestPosted on: 3-31-2018

    The friendly staff were so helpful, kind, personable, and charming. They could not have done enough for us. The breakfast was good, and the afternoon tea was a lovely addition to our stay. The room was a wonderful size, very clean and comfortable.

    10CathyPosted on: 7-14-2018

    The staff

    The staff went out of their way to assist us with whatever we needed- reservations, transportation,etc.

    10RussellPosted on: 5-13-2018

    Wonderful hotel. Staff was exceptional.

    8CarmenPosted on: 2-19-2026

    The room was very clean and well maintained, which made our stay comfortable from the very beginning. I also truly appreciated the kindness of the staff in allowing us to check in earlier than scheduled.

    The room did not fully match the pictures shown on Booking. It did not have a proper window, but rather one that did not allow natural light to enter the room. This made the space feel darker than expected and different from what the listing suggested.In addition, the TV could not be connected to the internet. I spent about half an hour trying to make it work, and the reception staff later confirmed that the connection issue is known. This is something that should be fixed so future guests do not have to deal with the same inconvenience.

    10Becs798Posted on: 2-12-2026

    Superb location. Easy to walk to everywhere. The staff went above and beyond, reception staff were very kind and welcoming and the breakfast staff and chef/bar staff went out of their way to help. Lovely room, very comfortable, beautiful bathroom. Exceptionally clean.

    Nothing. The stay was just great.

    9GiorgioPosted on: 2-12-2026

    Everything was very good except from breakfast which is repetitive and does not have many choices. The selection of salty products is fresh and tasty but if you stay more than 2 days at the hotel it becomes boring to find the same things even if they have an à la carte menu which offers more ways of preparing eggs. For a 4 star hotel a more diverse breakfast is recommended for both sweet and salty products. I must admit the guys who served the breakfast were so kind and polite as well as all the hotel staff.y choices

    10ClarePosted on: 2-12-2026

    Very accommodating and friendly staff, especially as we were travelling with a baby.The entire hotel was exceptionally clean and our room was made up to an excellent standard each day. Good variety of breakfast options and attentive breakfast staff.

    9StavrosPosted on: 2-5-2026

    Staff was always willing to help and meet all our needsPolite helpful solicitousWilling to change us to a larger room due to the amount of luggage we had

    9FredaPosted on: 1-24-2026

    Pleasant room. Quiet.Spotlessly cleanVery comfy bed and nice linenFriendly staffExcellent, plentiful breakfastWarm room - I stayed in JanuaryGood location 10mins to many main locations. Good restaurants nearby.

    Respect for ecology - clean towels very day is not necessary. I needed to ask evry morning not to have them changed.Lots of stuff - shoe cleaner, ear buds, soap, toothbrush, shower cap all in little boxes.But no liquid soap for the shower!

    10AlinPosted on: 1-22-2026

    The room was spotless and comfortable, the location was just a short walk from the city centre and the breakfast was excellent. The staff were exceptionally kind and helpful throughout my stay. I’d happily recommend this hotel to anyone visiting the area.

    9SusanPosted on: 1-20-2026

    Great value, quiet, clean room and an easy walk into the centre whilst being close to a tram stop for the airport

    The area it’s situated in isn’t the prettiest but it’s totally safe

    9GlennPosted on: 1-19-2026

    Location Quality of amenities StaffBreakfast

    Loved everything except we felt the depth of the shower was a bit difficult to climb in and out of.

    10KaterynaPosted on: 1-8-2026

    The hotel is very nice, calm , clean, a lot of necessary things in the bathroom and kind personal, thank you so much!!!

    7PimPosted on: 12-28-2025

    The location and the room was good.

    The breakfast. There was hardly any food. It was 8.30am. The scramble egg were very dry and the bacon looked like its been sitting there for many hours as there was only few pieces and very very dried. The cure meat has off smell to it. There was no butter you had to ask for it and its old. The staff look like he didn't want to be there. Later other clients starting to arrive and the room was almost full. Everyone had the same feelings. Maybe it was xmas day. The next day was a little better. I didn't expecting much but for a 4 stars I was hoping the breakfast could have been a bit better.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Hotel Rapallo

    Via Santa Caterina D'alessandria 7, Florence

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