Hotel Por Santa Maria

I like being close to everything and the staff was friendly.

It was supposed to have a private bathroom. What it had was a shower and sink right in the bedroom and a toilet down the hall. The bed was actually two twin beds, which separated quite a bit during the night.

The staff were friendly and quickly responds to questions and concerns on pre check in. The directions given were also clear and precise.

Duplicate booking

Booking.com double booked me. I didn't need two rooms.

The hotel was near a covered loggia (?)/former market place where live music was being performed the night I arrived. I appreciated the performance and lively atmosphere but apparently other hotel guests complained about the noise. There were two gelato places open next door to the hotel so I got my first gelato (but not the last haha) in Florence and watched and listened to the performers. The hotel manager (who looked like she was also the maintenance staff) was very friendly and cheerful when I met her in the morning after my stay. She seemed like a very nice person.

The hotel does not have 24 hour reception staff so my late arrival involved a self-entry and check-in. I was given two codes to enter the building and one did not work. Luckily some people were exiting when I was having trouble and I was able to gain entrance to the building. The building elevator did not seem to work so I climbed the stairs with my heavy bag to the hotel. The room was hot and there were steps to get to the bathroom (a potential tripping hazard, especially during nighttime).

Location in Florence was good. The owner was fantastic and helped us out when we had questions.

Small space.

Its central. Communication of the owner is good.

The room we had was so small. Good for one person. We couldnt sleep because the sewage on the bathroom smells soo bad. The whole room needs refurbishment. The bed was so wiggly and the pillow smells. We transferred to a different hotel the next day. There are better options for the priced paid.

The location, the prompt and clear communication with the staff prior and during stay (Ines). The water pressure in shower, the pillows..location, location...

While the bed mattress is comfortable, they place two mattress pads or similar on the double bed, one for each side, so I kept falling into the crack those two moving pieces of "pads" made when they moved! So annoying. Why not place an entire whole piece? I also thought room was pricey but it was what it was. Location location location.

I like about room was clean and location was god.

It was very crowded and noisy. There was a lot of noise coming from inside the rooms and from the next room.I was asleep, I woke up to the sound of the next room and I could not at all, the sound was coming in from the next room.

The location was perfect, friendly staff and clean room

The only thing that we did not like was that you could hear noise from neighboring rooms, like talking, snoring, etc.

This property is just a stone throw away from every major attractions, situated right next to Mercato Porcellino on the road to Ponte Vecchio. A cozy, comfortable, cute apartment. Ines and Lappo go out of the way to make you feel welcome and comfortable. They are very attentive of every little things providing room sleepers to essential cleaning kits, your every requirements are fulfilled even without asking. We were pleasantly surprised by their impeccable hospitality standards. It’s a stellar for the price you pay.

Location was perfect!!! Staff was so helpful. So clean!! I would come back again. It made my vacation stay there the best!!

A big desk and a spacious bathroom. 4 min walk to Uffizi. It felt like a comfortable apartment room rather than "hotel", which I liked. It exceeded my expectations. Staff are very helpful and kind.

Basic but comfortable hotel in fabulous city centre location! Staff were friendly and helpful. Had tea and coffee pod facilities in the room. View of the market from room.

The single beds are comfortable but a little narrow. No TV but we were fine with that.

Amazing and kind host. Great location and very clean rooms. Highly recommended!

Great location for central Florence. Comfortable room and reasonable size for a single room. Shared bathroom was kept clean. Friendly staff. Easy to sort late check-in.

The location of the property is excellent! You are just a short walk from the main attractions. The owners of the property are very kind and welcoming. The room was clean and well equipped. The only downside is that, since rooms are very close to the entrance and reception, it is possible to hear people coming and going (also during the night). But nothing some earplugs can’t fix.

Ines was very kind and helpfull. It was convenient to be able to self check-in.

I expected an hotel but it looks more like an airbnb, but it was ok as other visitors were respecfull and not making much noise when coming in and out.(It would be great to have an extra towel/rug for the floor in the bathroom :))

The location was perfect. Easy to find and access. They gave perfect instructions over the intercom about the lift usage. There are stairs if you can't work it out. I'd already added them to WhatsApp as suggested in their email replies at booking. This would make access smooth should I be arriving past anyone being there in the office. Everything needed was on hand. I will definitely stay here on my next visit to Florence.

Amazing property, very clean, close to all attractions and the rooftop bar was great at night and you could take your breakfast up there in the morning! I wish I could have stayed there longer!

The location for this place could not be better. It is a hidden gem right next to the Uffizi.You can tell Lapo and Ines pay attention to helping the visitors. Very smart and polite. They are unlike most hotels I have stayed in Europe where they are only concerned with booking. All the amenities and basics run well and were not misquoted or misrepresented in pictures.I would highly recommend this place. Will stay here anytime I am in Florence!