The Wellem

Every detail feels intentionally curated, from the first impression in the lobby to the calm, polished atmosphere throughout the hotel. The aesthetic is elegant without trying too hard, and everything runs with that quiet, high-end efficiency that makes travel for work feel effortless. Special shoutout to Daniel, the front desk manager, who was genuinely outstanding. Warm, professional, proactive, and the kind of helpful that makes you feel instantly taken care of. I stay here often for work and it is consistently excellent.

Honestly, nothing major. If I had to be picky, it is more “I wish I could stay longer” than a real complaint.

great architecture

the couch not cozy at all the personell at front desk they seemed trainees

Beautiful historic building. Room was spacious and had its own small kitchen area. The breakfast was great. It was within easy walking distance of shopping areas.

There was no restaurant on sight that was open for dinner when we were there.

Location is fantastic, the facility is amazing the room is spacious. The staff is super friendly.

Very cleaned, cozy place, quiet , large property ??

The location is absolutely amazing. Rooms are spacious well decorated. Bar is a must lovely cocktail ?. Whenever I am in dusseldorf I make sure to drop by for a drink.

My main concern is lack of honesty to cover up a very serious security and safety issue. I believe if this got out to authorities the hotel would have been in serious issues. We have booked 2 rooms 205 and 207 for 3 nights. On the 12th of December we were getting ready to head out for a walk and we started smelling smoke. I could tell it was something to do with electricity due to a specific smell taking into consideration I am in the construction business. Came out to the hallway to see smoke started to build up immediately told my kids to get out of the hotel then rushed to the elevator section overlooking the lobby and notified 2 employees at the front desk a lady and a young gentleman. They ran up we started walking around opening rooms and checking where the smoke was coming from but I could tell it's not from a room it's between the ceiling and gypsum board. The main concern is the fire ? alarm did not activate even though there was thick smoke. Secondly them stating afterwards that someone was burning plastic in the room to cover up the situation is absolutely non sense. We went opening rooms together it was not from a room. Fire systems should be checked ✔️

Breakfast is the best. Very convenient location.

They need to clean up the rooms better - once I open up the telephone it was all dusty. Also there was a smell in the room.

Location, and room was good size

Staff uninterested and not helpful at all. No room service, no one talking about facilities, no one to take you to your room. Overall a terrible stay and will not return again

Everything about the building and location is great

The gym is quite small and equipped with only a few machines, which makes it difficult to use during busy hours. The breakfast, while decent, is significantly overpriced for what it offers. I believe management should reconsider both the gym facilities and the breakfast pricing to better meet guests’ expectations.

The location was good. Very central

There’s too much to list as to how bad this hotel was. From rude staff, unclean rooms it was really bad. Also, don’t count on room service. That apparently doesn’t exist!This really was a fawlty towers experience.

Lovely place to stay Spacious, comfortable and modern.

Italian restaurant leaves much to be desired

The breakfast was very good The staff alll around was was extremely helpful, polite and respectful.

I think everything was wonderful.

This is my "go to" hotel when I am in Dusseldorf! Great location and quiet, despite being in close proximity to all the fun.

Nothing!

Great location.

At checkin we were not told about breakfast or offered a discount if we bought it then. The bellboy told us when we checked out.

Perfect located in the city center, new hotel, nice lobby area

Great buildingPerfect staffGreat location

Poor service for roomNo airconditioning in springExpensive

İ was dissapointed all over the missing expected and USED Class which i had there since the opening

Very cheap and no expected quality at all . Eggs benedict with rotten herbs. one egg wich was not poched it was cooked and two pcs of bacon from the pan . really very bad

This was a incredible location, cleana nd great staff and good breakfast but its an apartment styled hotel, not a romantic / initamte / family styled hotel.

all good.

Really lovely hotel. Such a comfy bed. Lovely Italian restaurant and great bar with fantastic gin selection. Very stylish

Water in the restaurant was 14 euros a bottle !!! Make sure you ask for tap. Rest of restaurant was sensible prices.

Very beautiful hotel. We visited it before Christmas and chose it because of location just near Christmas market. The building and Christmas decorations were stunning, we had a business suite and it was very spacious and comfortable. Breakfast was delicious with a lot of choice, also food in Italian restaurant was nice. Staff was polite and helpful. I can really recommend this hotel.