DORMERO Hotel Düsseldorf

Clean. Good price.

Quirky design.

Bed lenin, shower, staff at the reception

The lady running the breakfast was very rude to me in high pitch voice but not to others. Even though I was told I could get coffee from the coffee machine when I checked out at 6am, she denied me. Previous day she told me the breakfast was closed even though she let others pass. Screen mirroring service was not available. We were told there were limited "slots" for the hotel and we were not getting any all the while for three nights we stayed and the parking lot was empty one night with very low occupancy and yet. So I do not believe their reason. Neither did the reception staff but that's what they were told to tell.The room refrigerator heats up the room and the hotel did not have AC or fan running. We had to open the windows and sleep with all the noise from outside.

Location is very convenient Staff are kind and helpful

The Room smells. Guest toilet !

good value. free drinks in mini bar

15 euro parking fee was excessive. no morning coffee without buying breakfast

The suite was totally worth the price. It was spacious, very comfortable and surprisingly great for a family. Lots of parking space for your car and a good breakfast. The staff were nice and friendly too. I didn't get to go to the sauna but I'm sure it's nice.

The wifi wasn't great. I had some quick stuff to do for work and wanted to stream some movies and had lots of trouble getting a constant flow of data. I'd be cautious about this if you need high-bandwidth. Outside the hotel, cell phone reception also wasn't good around the city (Unterbacher See). For better reception you have to go to Duesseldorf.

We made a wrong booking, but the staff were very accommodating and managed to get us another room.

We were really looking forward to the sauna, but it turned out it was only open between 16 and 22, so we missed it.

Good and easy to reach Location, parking, clean and comfortable room, comfortable bed, quiet, good selection at breakfast buffet, friendly service during check-in. Invoice was prepared and put under the door in the morning.Free drinks in the mini bar, incl. juice, water, cola, beer!

No elevator available, had to carry up my suitcase 2 flight of stairs.After returning to my room after breakfast my room card didn’t work. I went back down to the reception. But there was no one to be seen. There is no personnel at the reception in the morning, they were all working in the breakfast room (and checkout invoice was put already under the door). When I finally got the attention of one of them she came to me to the reception to restore the room key. But she was unfriendly and blamed me for not having taken both room cards with me to breakfast, because it was to be expected that one of them might not work…! This felt a bit off, there’s no need to blame the customer if the fault is with their equipment.

The Staff was nice

It was Dirty The sheets were used / smelled Bad with red Spots and somebody elses Hair The bathroom has somebodys hair everywhere, the tub was Not cleaned

We love the location because it's very close to the unterbacher see. A nice, cozy hotel :)

The Internet connection could be a bit better.

It was clean and spacious, with good facilities, a good choice at breakfast. Staff were very friendly. The bed was very comfortable.

The air con didn’t work, and the pillows didn’t give much support. An information pack in the room would have been nice.

This is a Gem!Loved everything here , the hotel and surroundings are jus WOW!It was a very big room, super clean , super comfortable king size bed an pillows, very big hd TV screen.15 min drive from the Dusseldorf centerThe reception ladies were very available and professional. Super Recommended

Beds were the comfiest EVER, breakfast was lovely and staff amazing, thank you

Not their fault but there was super loud music until early hours

Quiet, good environment!Dear,Since there was no staff present at the front desk on the day of check-out, I did not get the invoice.So please send the invoice of this order to my email after receiving this email, thank you!PO：4029616916my email: [email protected] You very much!

No one is on duty late at night and early in the morning

Clean and good room. Wonderful breakfast and good parking space.

Great accomodation , clean ,friendly staff and good breakfast.

There was one lady at the reception who made all the good difference.

Staff attitude on helping with language barrier

Very sweet staff, and the restaurant is lovely!!

Quite out of the way for central Düsseldorf.

Good sized room, good bed , good shower .Biscuits at the check in . Free drinks in room .

WiFi / T cell telephone reception very poor

The receptionist was very friendly, she sent me the instructions for a late arrival completely with pictures of where to find what. At the end she waited for me 5 minutes after closing time, that's great service!

Rooms were very warm, airco would be beneficial

Great location, but due to neighborhood construction getting in and out was a bit of U-turn here and there. Near a recreational area and great public transportation.

No complimentary coffee option in the room. Very worn out uncomfortable mattress.