Hotel Du Vin Newcastle

Clean and spacious rooms. Enjoyed having the free standing bath in the room

This hotel is exceptional. All staff are friendly and helpful. The room was beautiful with fabulous views of the river. The bar (staff, choice of drinks, bar food, comfort) was perfect. Parking was simple. We will certainly return!

Everything was perfect

One of the best hotels I’ve stayed in for a while. And I do a lot of travelling for business and pleasure. Very quiet, comfortable and lovely decor. Breakfast was 10/10.

room great although would have lovely to have been able to pay for an upgrade as applied for!Bar wonderful, we didnt have breakfast.

It is a lovely hotel and quiet but quite a long way out of the city centre so needed to uber or 30 min walk.

Great location and fabulous building

Room was ok but did have several cobwebs in the corners of the room. Our room was located near a building entrance door and was quite noisy. We have stayed before and didn’t have this problem when we were located elsewhere.

Relaxed and friendly staff, great service.Great evening meal and superb breakfast

It’s quirky! The detail to the character is fantastic. The room is very comfortable and so quiet. Easy access to quayside walks and city.

Didn’t really stay long enough or try all facilities this was very much a flying leisure visit.

Well appointed clean room and bathroom

I believe I should have been warned about the parking at check in. There are two levels but only the front level is for hotel patrons the upper level is for the adjacent gym and they send out parking fines if you park there. To be fair there is a sign but at night this really does not stand out.

The rooms are absolutely beautiful, impeccable service and amazing restaurant.

Rooms are very comfortable. The staff on reception & in the Bistro are all absolutely lovely & the standard of service high.

The hotel is nothing like any hotel I’ve been. It has this quirky vintage touch and homey feels. Visually pleasing and stunning beautiful is an understatement. Staff were all exceptionally friendly and very professional; from the receptionists to the bartenders, the waiters and other hotel staff. Amazing hospitality!

I was asked to wait in the lobby for 20 minutes as the room I booked for (Thierry Lombard) was still in the process of cleaning which was understandable as the place is a big area to maintain however I called them around 12:50 pm and asked if I can check-in early and will understand if not as I will check in on the agreed time if 3 pm; I checked in at exactly 15:25 - they made up for this by giving me a complimentary drink. The room, because I paid a hefty amount if money for, that I expected to be spotless was still untidy - I found a fake eyelash on the floor, dusty lamps along to its cables on the bedside of the bed, and the most shocking was cigarette ash on the barrel located on the left end of the room even if it’s a non-smoking room. The room was cleaned whist I was out yet forgotten to perform dusting on the lamps. On my last day, I decided to have breakfast in their Bistro. I ordered for Eggs Benny (w/ salmon) but served me with ham however quickly exchanged for what I ordered originally. I was left gawking in awe when I saw a piece of metal whilst I was slicing the food. The waiter then approached me to ask what happened and showed him the pointy, bent, staple-like material I found that I luckily did not put in my mouth as it is sharp enough to pierce my palate. I wasn’t able to finish my breakfast anymore as I have lost appetite already. Their act of kindness was to cancel the bill for this meal I had to make up for their mistake. My not-so-bad stay couldn’t been the best birthday holiday experience I’ve had if only these minor issues were anticipated. Yet again, don’t we all deserve a second chance and be given the benefit of the doubt as nobody’s perfect.

Amazing clean property amazing decor threw out staff loverly and helpful

Ideal location close to city centre (15 min walk). Lovely hotel with good facilities and a very good breakfast. Staff very friendly and helpful. Overall it was an excellent stay and would recommend it if you are ever in Newcastle.

Only negative was our room could of been cleaned a bit better in some areas. Dust on most of the pipes in bedroom and bathroom and on top of plug sockets. Only minor points but attention to detail is a must for a top hotel. Overall it was an excellent stay and would recommend it if you are ever in Newcastle.

It is a beautiful hotel and staff were lovely.

I booked a junior suite and the smell hit you when you walked in, it basically smelt of poo. I presume it was the drains? I sprayed perfume everywhere to try disguise it. I had my new slippers with me and the soles were filthy after wearing them in the suite. Very disappointing .

The bar was fantastic with a great atmosphere and staff. Lived the shower and bath mezzanine.

Some of the furnishings were a little tired including the carpet.

Booked a Junior suite and it was stunning, it didn't disappoint, nice little extras in the room from L'Occitane, + robes, slippers, shower cap, sewing kit, chocolates all very nice

Staff were exceptional and the room was outstanding. Such character about the building being on an old shipping enterprise. Absolutely wonderful

Location for us was perfect if you don't mind a little bit of a walk along the quayside, but might not be for everyone. That's the only smallest thing, but it's not like anyone can move the hotel. Oh, and coffee in the rooms but no tea.

I love the building the location and the staff are all ways helpful and pleasant stayed in same room 3 times

Fantastic room, great views and very spacious. Staff were lovely, breakfast good too.

Nothing particularly.

Check in was really easy. Car parking was easy.All the staff we met were really warm and friendly.The room was huge and wonderfully warm. The bed was super comfy, and the bedding top quality. The bathroom was huge and the shower powerful. Selection of teas and coffees was varied. Finally L'Occitane toileteries were the cherry on the top. Amazing historic building, beautifully converted