The Kingstanding Inn

Staff are pleasant and made me feel welcome. Parking is ideal. Location is central. This hotel represents great value for money.

No bin in room and a kettle would have been nice.

I liked nothing the toilet was not flashing I waited 2 hours and nobody came went all the way downstairs no toilets like wth

Everything the area the room was really hot then really cold flash wasn¿t working no pillows just 1 it was disgusting

Location

Not wheelchair friendly. Narrow staircase. OOD interior.

Staff were very helpful and friendly. Beds were comfortable.

Room wasn't the cleanest, floors were dirty and toilet had stains in from the previous customers. Hadn't realized the rooms are above the bar with loud music playing until the early hours. It was a scorching hot day, and we had to close the windows due to the smell of cannabis coming in through the window. When the bar closed at around 1am, there was about 30 minutes of loud talking and banging doors as people went up to their rooms, etc. Water pressure is an issue here, the toilet took around 30 minutes to fill. When we arrived, the taps worked, but the next time we went to use them, no water came out of hot or cold. The shower is the same, worked until around 9am when others started waking up, and then the water flow would stop entirely, or just a tiny dribble of water would come out. Our expectations weren't huge given the price of the room only being £51 for 3 people, however had thought it would be clean, and that we'd be able to get a good nights sleep.

They accommodated an afterhours check-in.

Key to my room didn't workook, then it took ages to get me another room, which involved opening doors to occupied rooms at 1am, to the surprise of the customers in there.The bed was broken with a massive hole in it.The sheets were dirty.Only one sheet over mattress (no cover or anything)Food on the floor (takeaway rice and veg would be my guess) and on the mattressOne single toilet paper rool dried out from previously wet (maybe toilet-dropped?)Shower head broken and leaking water, hindering water pressureShower drain filthy with hair, grime, and whatever else (so gross!)Broken clothes hangerSticky window handlesPotential bedbugs (visible orange marks on mattress and bedframe)Other people's hair in shower (floor and wall)Mould on shower floor, shower head, and shower pipeDirt and food in drawersHair and dust on countersLeftover screws and old shampoo bottle left in drawersNo binNo toilet brushSmelly towelsMissing lightbulb

Disappointing

Hi ther was no kettle in. Room. Loud music from down stairs two o'clock in morning. Selling drinks earlier hours in morning. No breakfast. Sat - Sunday. Dissatisfied no bin to put rubbish in. Room.

Cheap place to stay for a night.

Room had no hand soap, no bin, no towel, pillow smelled of body odour. Door to hotel area had no security, so anybody could access. Loud noise in evening from pub below. Mattress was extremely old and worn out, not comfortable at all. You get the gist…

It's the principle.

After a long 12 hr shift, 3 hr drive here and party with family. I had to sleep in the carpark Because I wasn't given a key to the main door. No staff in site or on the phone, honestly disgusted with the situation. Asked for a refund and the reply was, ask booking.com. totally feel done over, it's not even the money it's the principle. Not happy at all.

Cheap for a last minute family stay

Its a pub with loud music.

…

filthy, broken bed, broken furniture, no curtains, disgusting floor, bathroom was disgusting had to clean it myself, no bin in the room, staff weren’t helpful at all.

One We came they di not aloow to go the room they said it uis not ready and it wwas 11.00pm..Ihabe to go onther hotel because I have 2 children with me ...I will like get my money back because I did not use the room due the room is not ready this is detal my reservation Number 4816412705

I never stayed in such a dirty and inhospitable place like this one ever.

Rooms are very dirty, mouldy and smelly, the manager and staff are to keen to tell you what they can't do for you but there are not keen to tell you why the TV doesn't work, why the WIFI doesn't work, and are very quick to make you feel like it's your problem because you can't accept a dirty room with bodily fluids on the walls and mould and wholes in the ceiling and smelly rooms. The manager states that is normal for hotels to not have the WIFI working and the rooms are what they are!I made a mistake by trusting Booking.com to expect a decent standard and tried to contact the 24/7 customer service and there was no way to reach anybody - EXTREMLY Disappointed with Booking.com and I will never use Booking.com again!

The bedding was clean

Loud music until 2am, traveller children running up and down the corridors kicking bedroom doors and shouting racial slurs at 2.30am. The TV didnt work, there were no tea making facilities, the shower had mould in it. The key code door was broken and appeared to have not been repaired in some time. The staff appeared surprised we had been stupid enough to book a room.

Disappointing - very loudRoom was dirtyNo tea and coffee facilities Smelt very smoky

I didn’t like anything without the parking area.

The First Lady refused to check in as we got late at the property because of motorway closures I booked a room in rush which was near available. Secondly, finally, we checked in after one hour of struggle than the last in reception gave us a twin bed room with was totally dirty floor, one face towel and one bath towel for the couple to use and when I entered in washroom there no toilet roll, someone used before us and soap and shower gel was on the tray. I paid £45 for that property for 7 hours of sleep not worth it.

That the price was good and there was ample parking.

Terrible bed made the stay very uncomfortable. No shower towels just one small towel and a bath mat! Blinds that were broken and did not shut out the light. Very poor standards.

Unhygienic disgusting and disrespectful

The manager is miserable and unapproachable My door was only knocked once for checkout As I missed it by half an hour they kept my £50 deposit There was a dirty pair of knickers in the drawer an old chewing gum box n dirty towel The manager smoked drugs outside I was there with my partner dnd we got 2 single bedsThere were fag buts all in the window gaps Overall experience disgusting

The room was clean and the shower was ok

The bed was the worst bed I have ever slept in and the noise from downstairs was unacceptable

The staff were very welcoming and very professional. The snooker and pool tables are great addition.

The fact there is no warning of needing £50 cash deposit isn't great thankfully the mate I was with had it, thankfully I took my id as that was required but also wasn't informed of that either. The rooms are very small, we also wanted a early check out but there was no one on site and we couldn't walk away from £50 deposit we missed our train home which meant laying extra, we had to be checked out by the cleaner, they offer breakfast which we didn't pay for bug glad as there no staff on site till 10am. A few things need to be changed.

Nothing, really awful! Staffs were not coordinated and insensitive. they are room double booked

No Tissue, Heating not working, Remote not working, No Bin (It only cost a pound to buy a bin)...what a total joke.