The Chester Hotel

It was fabulous and they catered for our allergies by producing a menu

They charged a late check out charge with no consultation and had not advised check out time when we checked in as room wasn’t ready

Nice location, great facilities. Room very spacious and exceptionally clean. Staff friendly and very helpful

Very nice building, easy to get to for our purposes. Comfortable room. Staff were exceptional, friendly and well organised.

Finding the way between our room and the lounge / function room was a bit confusing at times.

Comfort, decor, facilities

Had to phone for my breakfast which came 25mins late.Apart from that nothing.

Friendly and helpful staff throughout, breakfast was well organised with good choices of cooked items and fresh fruit, cereals etc. The restaurant and bar areas are very accessible from within the overall hotel environment which has quite a homely feel.

Staff were very pleasant.

The bathroom was so cold ( January in Aberdeen )we elected to wait until we got home to shower . Also we arrived at 1pm for an official 3pm check in time and -despite the room being ready and available - were charged an extra £25 to get access . When we complained we were told it was in the `”small print “ of the conditions on line .

Beautiful old building, room along way to walk from the reception, dark corridors with steps & inclines to trip you up. Room nice, but average, bed & pillows not so comfortable. Hotel great location for the city . Breakfast excellent. Perhaps would stay there again sometime

Very cool interiors and interesting decor. Comfortable rooms and great staff

Not a lot to complain about.

Great sized room, staff were very friendly

Bed was not the cleanest, it had hairs on the sheet.

Great location, fantastic bar. The rooms have had some effort put into looking stylish.

It has been two years since we stayed and the room is in need of a little TLC to keep it looking top notch e.g. sticking down the areas where the wallpaper is lifting.

Staff were lovely, couldnt be more helpful. Beautifully decorated and just a nice atmosphere

The bathroom in our room needed new silicone but apart from that everything was perfect

Annoying going outside!

We didn't like that you had to outside to gain access to the Function Suite our event was being held in! I hadn't taken a jacket as assumed staying in the same Hotel as the Event, I wouldn't require one!

Bright clean comfortable room everything needed was there

The food was very good only drawback was the time taken between courses very slow again could have been Christmas parties and not enough staff on duty

A lovely big room and the staff were very friendly and nice.

The room was quite noisy from the wind outside. Not much you can do about that though.

Location is excellent and the building has lots of character.

I didn’t have a bath in the bathroom which was a surprise. The room lacked character but the facilities were fine. Lovely check in experience.

The staff here are always so friendly and welcoming rooms are lush and brekkie is always fab I try to stay here every time I'm in Aberdeen

Breakfast always a highlight at The Chester. Always appreciate being able to ask for eggs to be cooked as we like them. Very friendly staff every time we stay.

The layout of the building means it can be a bit complex to move around.

I’m a regular guest Front of house the two ladies WOW ! Could show the whole hospitality industry how it’s done. Chef is excellent ! Only down side for me is the hotel promotes a gum but !!!! Don’t bother or extend it ! Not a bonus to staying at the hotel … poor

Gym facility !!

Lovely greeting when we arrived. The room was great and the staff on reception were very freindly. We had a nice chat after we went out. The bar is very relaxed, beautifully decorated. The art work really sets the bar off to a t.

Friendly staff, beautiful room, and fabulous location