Palm Court Hotel

Beds We had a twin room beds were to low and uncomfortable woke up with a bad back A good nights sleep is a minimum requirement for a hotel

Room aervice

Took forty minutes to run a bath. Requested a double room and got a twin

Nice cosy atmosphere

The shower and the cleaning crew (Maria) was excellent.

Severe lack of storage space for clothes for a stay of anything over 1 day. Half a wardrobe with a rail was suitable for jackets and coats only and the bottom of it was storage for a plug in fan. No hairdryer. Some drawers would have been useful. Literally lived out of our suitcases which was tricky as there wasn't even the floor space to open them without blocking the door. Sketchy if there was a fire and we had get out sharpish! Definitely not a family room as advertised.

Staff were very friendly. The bar was quite lively and drinks prices were reasonable. The restaurant has a limited menu, but the food is good and great value. The car park is very useful too. A bus stop across from the hotel takes you into town in 15 minutes.

Lovely hotel with modern interiors, clean rooms and Scottish touches. We were visiting family for Christmas and have been meaning to stay for a while. It’s the perfect location for us and the staff were absolutely lovely and attentive. We appreciated their flexibility when we needed to add an extra night and their diligence in cleaning the room even over Christmas. Mini bar was a nice selection of drinks/snacks.

The beds/pillows weren’t the comfiest I’ve had but that could be preference. Didn’t seem to be temperature control in the room so we had to sleep with the window open (in December!!) and the noise in the mornings was crazy. Some truly shocking parking in the car park which made it difficult to park/leave but that’s not on the hotel!

Food on the bistro was great. Room looks lovely. Towels are soft and really nice pillows. Would stay again

I found I could hear everything in the hallway. So maybe bring earplugs. I think it's cause my rooms didn't have the standard bathroom as you walk in configuration. It's straight in the main room so you get all the noise. Room got crazily hot in the early hours. I couldn't work out why. I should have packed lighter pjs.

We arrived early and in the middle of an unexpected snow storm! The Palm Court checked us in early and upgraded our rooms. With most of the city shut down because people could not drive, the hotel/restaurant provided my family of 4 and all the other hotel guests a lovely complimentary chicken curry dinner. A lively festive night for all. Not only was this location beautiful, but every one of the staff went out of their to make our stay. They were such a bright light it what could have been a disappointing day on our trip. An extra shout out to Jenna! I'm not sure she even slept while she made sure every guest was taken care of.

Friendly staff, very clean, lovely breakfast, good location for getting about

Room slightly small, but very clean and comfortable

This is a lovely small hotel. The rooms are nicely furnished with nice modern ensuite shower room.Tea and coffee making available with chocolate biscuits! The bed wasn’t huge but was nice and firm but comfortable too. The breakfast was also good and the staff friendly.

We liked everything about our short stay and would definitely stay again.

Great central location, friendly and efficient staff, room very comfortable, food good. Breakfast buffet underwhelming - only negative.

Breakfast buffet was underwhelming. Chef apparently wouldn’t do porridge- cereals very basic, no fruit.

As appears in photos. Clean & comfortable. Easy to get to. Rooms of a decent size and comfortable firm beds. Plenty of free parking. Food in the restaurant was great quality and taste.

Our room, no 6, looked over bins and loading bay so about 6am you heard some noise.

Very accommodating- difficult time travelling through - Wendy in particular was very helpful

Quite a lot of stairs - but only a problem if you are less able-

Great en-suite room, had everything I needed.

Bed was a little bit high for shorter people.

Really cozy and homely feel to it staff were all very friendly. The room was very comfortable and the shower was amazing lovely toiletries too

Catered brilliantly for accompanying dogs - facilities clean and well-designed. Quality bed linen and very comforaable bed

I love this hotel, I have stayed once before and have decided it is my first choice hotel when in Aberdeen

Nothing, I like it here

Our room, number 7 was really lovely. Perfect size, very welcoming and comfortable, fabulous huge bathroom although water pressure wasn't great. Comfy bed and super tea tray. Super friendly staff, especially Linda on reception, very welcoming and friendly and forthcoming with any information needed.

The room was a bit too hot for us, however, there was an air conditioning unit we could have used but we were worried it would be noisy, however, it wasn't so we should have used it but we just left the window open instead.Water pressure wasn't great in the shower, would have been a struggle if I had to wash my hair.

Immaculately clean. Beds were super comfy. Visited in November so the heat was already turned on. The room was a little warm to our liking, so we opened the window for about an hour and the temperature in the room was perfect. The bath area is very large with an amazing rain head shower. Parking was ample. Due to mobility issues, we were shown an alternate way to our room via the employee passage. It also gave us direct access to the car. The staff were lovely. Breakfast was plentiful and the cappuccino was excellent.

Could not find fault with anything about the hotel, food or staff.

The hotel was beautifully decorated for Christmas, clean and modern. The staff were all lovely, friendly and helpful. Our room was large enough for my husband and I and our teenage son (although he didn’t find the sofa bed very comfortable!) it was clean and well stocked with coffee and snack goods. The bathroom was lovely and clean also.

The only negative we had during our stay was the breakfast. We were given a small menu which we all read and understood it as the full breakfast was £15.95 and there were other smaller options also. As it turns out it is £15.95 whatever you decide to have! So this meant son had a full breakfast, my husband had 2 slices of toast and a cup of tea and I had a bacon roll and cup of coffee and it was £15.95 each!! A little steep for toast or a bacon roll! We questioned it on check out and the lady at reception very kindly only charged us for 2 but I would be aware of how it’s worded. In our opinion it should made a little clearer that it’s not a choice of full or continental breakfast. It’s £15.95 no matter what you have so eat up!