AC Hotel Recoletos

Gorgeous design, cozy, elegance, simple luxury. The staff was incredibly friendly and welcoming, and the room was beautiful, spacious, clean, and just perfect.

I suppose the elevators are a little small, but everything else was perfect

Location, the staff because their great service in all areas, jazz music at the recoletos bar.

I preferred wall between the room and bathroom not glass

Excellent location, just a block away from Puerta de Alcala and Parque del Retiro. They have a nice selection of buffet or menu for breakfast and the hotel is very modern. Rooms were very clean and had more space than an average hotel room in Europe. The staff was excellent and always helped us with our requests. Very good option to stay in Madrid if you want to be close to the main attractions.

Very well located hotel. Property met my expectations, moderns well decorated and functional room.

Room, facilities and top location

They should have bell boy to help with luggage

It is close to park retiro, that is why i booked this property and also because of mariott hotels. In the breakfast the lady working there was very polite and prompt. She was the only staff i found professional in the property.

The room they gave me was on first floor 118. There is music until 11:30 that you can clearly hear in the room. We moved to another room 404 because there was leakage, noise from the street and the bar. That room was also leaking. I didnt move again, it was a one day stay. The beds move easily, they are not heavy sturdy beds. Attached is photo of second room. The staff is not welcoming at all. The automatic door shuts on you when you walk out, it doesnt open automatically if you are walking out. I got stuck between the wall and the automatic glass door! Horrible experience. I dont recommend at all.

everything was amazing, the staff and the receptionists were friendly, sweet and helpful. definitely will come back

Liked location and jazz club hotel was very good

That we could get a small breakfast …and had to go to pura vida across the street for coffee and toast

Staff very helpful, great location , spotlessly clean

Great friendly staff. Delicious breakfast.

The price was too high for such a small room. I dont think I would stay there again because the price vs size of the room.

The style of the interior. Everything very clean & neat.Very friendly & helpful staff.Fantastic location in Madrid.

Room had no external windows ( only in the roof ).

centrally located with extremely helpful staff. rooms are very comfortable

Staff was very helpful

Bed was very poor. Too much noise in our first floor room during the middle of the night from inside the hotel. Slept extremely poorly.

Breakfast was ok, nice location and alternative to capsule coffee

No use telling the staff there is no shower cap for the shower and no glass to put your toothbrush and toothpaste in: they already know. The property does nothing. Dingy tiny room, no place to put your clothes, only hangers. Half of tv channels out of order. But a nice lady at the counter, when I left, made me pay only for one night more and not two. It's an expensive place

Location, service, room, fun bar in the the Hotel.

Very friendly and professional staff, very clean and very comfortable in one of the best locations for business travel (access to restaurants, culture, transportation).

Spectacular with an incredible location

Elegant and pretty new

Location and very helpful staff

All great

Location and very clean

Location & Staff (Nidia and Dani)