3 Star Hotel
Petit Palace Triball
Gonzalo Jimenez De Quesada, 2 (Esquina Gran Via, 32), Madrid, Spain View Map
1/63
About
Centrally located on Madrid’s famous Gran Vía, Petit Palace Triball - Gran Vía offers free bicycle hire and free WiFi. Set in a charming, 19th-century building, the Petit Palace Triball offers modern facilities to make your stay one of ease and comfort. In each room you will find a flat-screen TV and hydromassage shower to help you relax. The hotel is ideally located for visiting the city’s cultural heart, including the 3, world-class galleries. You can also explore the city center on a bike borrowed from the hotel for free. When traveling with pets, please note that an extra charge of EUR 25 per pet, per stay applies.
448 Reviews
What Guests Say
- “The hotel is perfectly located. But that does not compare to the staff. Patricia is so professional and kind. Made the experience…”
- “Really good breakfast and the location is excellent. It is clean and the staff is super helpfull.”
Top Amenities
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double or Twin Room
- Air conditioning
- Bath or Shower
- Body soap
- Conditioner
1/4Single Room
- Air conditioning
- Bath or Shower
- Body soap
- Conditioner
1/4Quadruple Room (4 Adults)
- Air conditioning
- Bath or Shower
- Body soap
- Conditioner
1/4Quadruple Room with City View
- Air conditioning
- Bath or Shower
- Body soap
- City view
1/4Double Room with Terrace - Annex
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
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What Guests Loved
Based on 448 reviews
Pros +
- location.
- Location
- The hotel is perfectly located. But that does not compare to the staff. Patricia is so professional and kind. Made the experience incredible.
Cons -
- Advertised as breakfast included but was being charged to $15 per person for it when checked in.
- Bad smell when returning to the room. Not enough sockets near the bed and all the room. No hungers at all, in the room.
- No not a thing, other than I couldn¿t stay longer.
location.
Advertised as breakfast included but was being charged to $15 per person for it when checked in.
Location
Bad smell when returning to the room. Not enough sockets near the bed and all the room. No hungers at all, in the room.
The hotel is perfectly located. But that does not compare to the staff. Patricia is so professional and kind. Made the experience incredible.
No not a thing, other than I couldn¿t stay longer.
Emplacement Staff
The odor on the bathroom
Really good breakfast and the location is excellent. It is clean and the staff is super helpfull.
It is very noisy - not from the street but from other hotel guests. The Doors and Walls are thin and our Room was right across from the elevator. I would ask for a different Room located quieter next time if possible.
The location was amazing and super close to the Gran Vía! The staff was extremely supportive and welcoming!
The room could have more electric spots and hangers.
Really convenient locations, the rooms were comfortable and breakfast really good
The air conditioning was not working but was winter
The location is amazing The staff súper friendly
The breakfast really basic
Location was perfect. Every member of staff was so polite and helpful. Rooms were very clean, great showers and bathrooms.
Nothing!
Location was great
No coffee machine or teaComplimentary water only on the 1st dayOverpriced breakfast for what you get in comparison to other hotels. Child (5years old) pays same rate as adult. Kitchen staff were too serious
Excellent location and very good breakfast
Hotel needs a bit of maintenance.
One of the staff called Alicia was perfect she was so nicely, and the location was perfect
Base on the rate I paid everything was discussed very old hotel to my experience I rate him 1 over 10
location
No air conditioning working in the room , ask the customer service about the extremely hot room and the answer was because of winter they turn off the AC , they provide me with an old fan not good for my allergies
The location
Wasn’t clean at all the floors were dirty and sticky poor A/C the refrigerator was too hot and the house keeping cleaning was so bad they don’t clean and wipe the floors the just rearrange the bed and for sure they don’t change the sheets
Good. Staff very nice.
The area feels unsaved. Homeless and street vendors
Good. Staff very nice.
The area feels unsaved. Homeless and street vendors
There was flys in the bathroom even when I rang reception twice nothing was done. On checking out I mentioned it again and all I got was a shrug of the shoulders like we don’t care
Empathy
The location, breakfast, and the chill vibe of the whole hotel.
Location is excellent right near Gran Via. For the price the room met our expectations. The quad room was large enough for us, we only stayed one night. The staff were helpful and booked us a taxi. Breakfast was a pleasant surprise. A nice range of options including some hot things like scrambled eggs and vegetables.
There was a smell in the bathroom that seemed to be coming from the drain. It was not very pleasant. Since we were only there one night we could cope with it.
The location, breakfast, and the chill vibe of the whole hotel.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
-Please note that bicycle rental is subject to availability. - Depending on the season, air conditioning or heating is provided. - The pet supplement is EUR 25 per pet per stay. - Reservations of more than 5 rooms may be subject to special conditions and additional supplements. - Reservations of more than 10 nights may be subject to special conditions and additional supplements. - Please note that all special requests are subject to availability and may incur additional charges. - The property will send guests instructions on how to check in online 7 days prior to arrival. - If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge. - Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Gonzalo Jimenez De Quesada, 2 (Esquina Gran Via, 32), Madrid
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