Crisol Leganés

Staff was very helpful on every aspect. Complimentary breakfast delicous.

Didn't like location.

The hotel is very comfy. it is in a industrial area but very quite. The breakfast is basic but very nice. The rooms are comfortable and very clean, the beds are good.

Staff was excellent and the hotel is well maintained and clean

Inconvenient location to the city but great for the football field

Cleanliness

Staff not resourceful and no cart for luggage

The hotel was clean and the breakfast is reasonably priced (12 EUR) compared to what is usual nowadays in the hotels.

The breakfast is average at best and you cannot add it to the room, you have to pay on spot. Too bad if you did not bring your card.The staff is not very friendly.

The room was very cozy and the toilet super clean, the staff was amazing. Good price quality!

The location, because it is a 30min drive to the center of Madrid.

Very friendly and supportive people, good atmosphere,clean and good breakfast

Very clean, staff was professional and despite the late check-in we were able to order our dinner.

The bathroom needs some renovation.

Very comfortable. Staff were very friendly, breakfast is really nice and filling!

Very comfortable and clean. Lovely staff . Breakfast was good.

Clean and comfortable hotel. Good value for money . Staff were very friendly and accommodating. Breakfast had a good selection.

Coffee and tea facilities in the room would have been appreciated.

Affordable, and only one option in the area where we needed.

Room service. We had 2 blankets for 3 of us. After cleaning they removed both, leaving us only thin sheets to sleep under. Guy on duty at the reception was able to find only one. Why would you remove them?? Body wash was not refilled. It’s completely empty now.

The staff were professional and the room clean.

In the evening it was very noisy doors shutting closing all night, people smoking in the hallway. The hallway was very dark no lights after 10 PM. People were sitting in the hallway floor with friends talking all night. My family could not sleep all night.. there was no control of visitors walking the hallways all night.

Friendly staff. Very clean room. Decent breakfast/coffee.

Absolutely awful location miles away from anywhere. No bar but had bittled beers. Arrived late and only offered sandwiches.

Comfy beds and cleanliness.

Location.

Easy flexible check in. The staff member went above and beyond normal service.

You have to be really careful not to bang your ankles on the corner of the shower surround when walking into the bathroom.

The hotel has comfortable beds, good shower and it is in a quiet zone. You are not that far from the subway nor the train station, although it require some walking. The train will drop you at Madrid's heart in 15 min for about €2. There is also a shopping center relatively close. The staff is friendly, everything was clean and for the price it was a good deal. Also they take pets.

The hotel is a bit old, so everything has usage marks, scratches and some stains. Also the bedroom was hot, even turning off the central heater, in spite of being 0° outside. The breakfast is good but there weren't many options. The hotel is located in an industrial zone, so no bars or restaurantes nearby without having to walk a bit - this isn't necessarily bad, just something worth noting. Also, there are limited parking spaces on premises.

Got upgraded to a double bedroom. Night Shift man was kind enough to upgrade me and gave me directions to the nearest restaurant which was good (Chango).

Room smelled of smoke. Decoration really needs a big refresh for this price. No restaurant in the hotel.

Quick check-in. Friendly staff. Good location

The beds could have been more comfortable. The shower is very narrow

Very clean rooms. Comfortable beds.

There are no minibars and the staff wont let you keep your food in the minibars as we dont eat everyfood in the country. There should at least a small size allowance for everyone in their refrigerator even if they dont have it in their rooms. Breakfast doesnt meet the price. There no eggs or potatoes. Lack of cheese types. No early check out breakfast served.No amenities.Location is out of center Madrid.