Ibis Budget Madrid Vallecas

Location to everything

What did I like about this property? I still looking for the answer, so far nothing.

I don’t like the lack of professionalism of the staff, lack of acknowledgement, no sense of urgency, the key for the elevator, my card has to be reprogrammed several times and the people on the front desk always mad, obviously they don’t know how to use the system berry well. The AC on the room sucks, the little towels they are like sand paper, not even a chair on the room sucks.The access to the parking should be added to the room card, to save some time, the people on the front desk don’t like to answer the intercom, they always sound mad. In general we try this “Hotel” before went open and was okay, but in the last ten years the place still not even okey for travelers, maybe good for work One night maximum. To expensive for the service, the location sucks, the customer service sucks, by the way they need to go back to the polo shirts that they were using on the beginning, you don’t know ho work there. I don’t have a classification for this place I be in hostels chipper and much better than this place.

Modern and clean. A few more hooks or shelves to place belongings would be convenient. The location was not what I expected, but overall a good stay with clean facilities and super helpful staff.

Location to City Center and not much around the immediate vicinity of the location.

Clean, tidy, quiet

A/C did not work

Cleanliness, breakfast, cost

Cleanliness needs to be better.

Cleanliness was not so great when I went to take a shower I noticed different pieces of hair on the shower walls which was not pleasant. Also was on the third floor and some how there was ants, which they crawled in my food that I had left over.

The cleaning needs more in rooms maybe more people

The bathroom in my room was so dirty there was feces every where the toilet

most the staff were really nice and friendly and helpful, easy access 24/7

One member of staff had a bad attitude because we said we didn't want our room cleaning and it is far from the city and the motion sensor light in the toilet didn't work right when you went in it went dark but when came out the light went on

For the given price everything was great! The staff is great, the rooms are clean and cozy, the only thing that was not so great was the location, I did not immediately understand this when planning the trip, but in the end even this minus for me personally was a plus, because there was a park with slides nearby, I needed it for training, and an excellent restaurant right across the street, a store nearby.

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It was very clean

It was too far away from the city center and we had to take 2 public transports to go

The space cleaned . But there was no light in toilet. Towels were very old, and not sufficient for 2 persons. Right in front of the window- there is a builders working from early morning- very noisy.

StaffGood value for money.

location difficult to reach without Uber from station to hotel

Price

Location, facilities, room

Everything was tidy, clean and exactly like the photos

The location is quite far from the Metro station if you try to walk, but if you get the bus, it’s like 10 minutes away

The place was clean and organised with friendly staff.

Rich breakfast

Door to lavatory was not proper one just sheet of mdf not covering the whole opening, small beds

Very clean rooms. Friendly and helpful staff. My key card was deactivated once and it took few minutes to get it back to work.

A bit noisy for me although I must say that I m very sensitive to noise. It is about 30 min walking distance from the train and tube station. There is a bus stop nearby to get there.

The room and facilities were nice. Staff were nice.

The location was a bit far from center but the connectivity was good and the stuff helped a lot.

We only stayed here because we just needed a place to sleep before our flight the next day to the airport (which is still around 20 mins by taxi). Hotel is clean and the price is great value for money.

It's very far from the center, so if you're a tourist it would be a hassle to stay here.

Very friendly staff, big clean rooms.

The restaurant was very small and the breakfast was not worth the price.