Sercotel Madrid Aeropuerto

Close to the airport and the shuttle bus they offer from the airport to the hotel. Breakfast was also very delicious.

It seems like the hotel accommodates all the families on the 1st floor. There is 0 noise cancellation in the rooms, and you can hear every single thing happening around you, every talk, every baby that cries, every door opening/closing. We had the most terrible night and our baby kept waking up due to all the surrounding rooms. We did not sleep at all, and the whole point of booking a hotel at night near the airport is to have a calm night and sleep which is impossible in this hotel. They also forgot the crib for our baby (although I reminded them 2 times about it) so we had to wait during the night so that they bring one.

Large functional room; airport shuttle

Hallways had a strange smell

Excelente Shuttle pick up from and to the airport. Lovely small hotel. Clean quiet and nice room.Very nice staff

In spite of the benefit of Free WiFi, there was non. NO WiFi. Even 2 staff members didn't succeed to connect my mobile to the WiFi. It's the first time ever anywhere in the world.I was and still am Very Disappointed. It was supposed to be everywhere in the hotel and free. Now in Panama, I just connected to the hotel's Free WiFi with no trouble at all !

room was spacious breakfast,great choice of food and drinks.staff lovely.Lovely and clean

atmosphere in reception and bar clinical,need low music ,bar was sparse no draught beer.We went few doors down to a hotel bar and there was a nice feeling when we walked in.Underground parking very expensive 25euros.

Free shuttle to the airport, friendly staff, very warm, decent breakfast, spacious room, quiet area

They say there is a fitness suite but it’s just 3 machines and a shabby yoga mat, it was also freezing in there! It was one of my main reasons for booking and I was disappointed. The rooms are clean and comfortable but shabby, you can tell the cheapest materials have been used. It’s an airport hotel so I guess it’s to be expected.

Fine for a one night stay to catch a flight, decent breakfast with good hot options and comfortable bed. Great that they include free transfer, just wish it was a bit more frequent. If you miss one you might have to wait close to an hour for the next one.

Lukewarm/cold showers, no heat control for the room as it was quite cold when I arrived I had to use the blanket from the other spare bed on top of the blanket that I had for myself. There doesn't seem to be much sound proofing as I could always hear the guests next door and in the hallway.

Staff very helpful

We had to change rooms, as the first one didn’t smell very nice. Sheet on bed not clean and only one set of towels

There is free shuttle bus and it is very near to the airport, so for flight connection it is very convenient. The room is quite. They have a good restaurant, so you can enjoy a good meal without leaving the hotel. The check-in and check-out were fast. I did a connection between two long flights (12-hour flight), so I need a good hotel to rest immediately for next flight. I recommend it.

Clean and close to airport

The airport bus was not very frequent

close to airport

staff, very small shower (for the size of room and price), dinner options, old and thin mattress, hard to schedule shuttle pick up at airport (had to pay for taxi)

It was very close to the airport so ideal for an early morning departure. The rooms was clean and the bathroom met expectations. There are local Tapas bars a short walk from the hotel.

The airport shuttle doesn’t operate 24 hrs so I still required an Uber to move the 2km to the terminal. I wasn’t anticipating two single beds pushed together but as a solo traveller this wasn’t an inconvenience. There were no coffee facilities in the room and the rooms will soon need a refresh to cover up marks on walls etc.

Comfortable room. Good breakfast.

Outlets for charging phones not next to bed.

Room is fine, airport shuttle is excellent. Breakfast was good but there was some confusion about whether coffee was available at 4 a.m. There is an early breakfast at cost but I worked out an adequate arrangement to get coffee when I wanted it. When booking room, it said that there were coffee makers in rooms. This did not prove to be the case.

Coffee makers as part of breakfast provide several options but hot was not one of them. Fortunately, the microwave was working.

Location was great. Rooms clean and comfortable. Staff was great

Cannot stand having glass bathroom doors. End up waking others when using the bathroom at night.

Big room, nice bathroom.Pick up at airport and return.Very adequate breakfast

Pity no kettle in bedroom

Mostly good

Sheet had hair & stained but was changed within 20mins

Good location friendly staff.

Breakfast could have had more variety.

“The airport shuttle arrived exactly on time, which I was very satisfied with. The room was also simple and very clean.”

Clean and the location..

The hotel offers limited dinner options, and the complimentary shuttle service is time-bound, with the first shuttle departing at 5:00 a.m., which was not mentioned in advance. For early morning flights, guests need to make their own arrangements or request a taxi at the reception.

The staff is friendly and they have shuttle service to the airport

Not much around. Uber eats only . Restaurant closes early