Safestay Madrid Central

Location, clean

Great hostel with a nice atmosphere. Everything was well organized. The staff were very friendly and helpful, which made the stay even better. I would definitely stay here again!

I liked how close to the metro it was. It was also well managed and they had a good waiting area for if your room was not ready.

The shower did not drain so I had to keep turning off the water and was not able to shower very well/ wash my clothes.

Had to book last minute, day of. Good central location by two different train stations and right next to a grocery store.

The bathrooms were cleaned often but would get quite dirty again quickly. Multiple doors and locks jammed and broke, including the main entrance to the rooms.

Roof top bar was a blast

Loud when trying to sleep from the cars

Beautiful room with a balcony. Very large room. Housekeeping everyday kept things clean

The walls were a little bit dirty but that’s all

Nada

Ascensor, desorden en la recepción, bulla en las areas comunes.

Guillermo was THE BEST! The room was large, beautiful and a great view. the bathrooms were great. Great security.

needs curtains in the bed. need coffee cups by the kettle. the ladies in the cafeteria were rude and not helpful. PLEASE FIX THE SQUEAKY BEDROOM DOOR!

Great location / super comfortable / clean / nice staff

Good location.

Terrace closed so it is not what they say in the description. Elevator doesn’t work properly and we had to go up 5 floors by walking. A suit was stolen in the bed! Nobody gave us reason of that they just said we had lockers and it is true but bad experience.

Everything upto par. Friendly and helpful staff.

Gotta pay for lockers. I think i pad an extra 8 or 8 euros

It was fairly clean.

They charge you for everything when the nightly price is already not super cheap. They don’t tell you ahead of time when booking to store 1 small backpack before check in or after checkout is 3 euro. I bring my own towel but that’s another charge. Other guests were upset about other charges they sprung on them too. They also don’t provide any privacy in the shared rooms? Not even a curtain on the beds?

The location was great. Walking distance to restaurants, shops, spots

The A/C is not exiting. We booked a private room and it said it had A/C but it’s only turned on when. The staff want it to. We had to open the windows

Close to metro, comfortable bed

Suitable for one night if you have an early flight the next morning but not for people looking for a good night’s sleep or for backpackers looking for other backpackers who understand how hostels work/basic courtesy (clueless people turning on lights at 5am to pack their suitcases, etc). On a big road so street-facing room was loud. Rooftop terrace looked nice but was locked and so no access. Not flexible wrt check-in and will charge you 3€ to store a bag before 3pm, so lots of people hanging out in the “lounge” but staff would come and fuss at them if they tried to nap while waiting.

Location was good, there are two metro stations around. Terrace was nice but closes too early. They clean bathrooms every day around 10AM.

It has five floors, with at least eight rooms on each floor, but there are almost no common areas. The TV room smells terrible and was very dirty, and some people were even sleeping there. There is only one microwave and a single table available. Fortunately, the room had more than one window, so you could air it out from time to time. Although eating in the rooms is not allowed, a few people still did, which made the smell in the room quite strong.Do not forget to bring your own towels and a lock for the closet. I would also recommend bringing something to cover your bed from the light. We stayed for four nights, but one of the roommates was snoring SO LOUDLY that we could not sleep at all on any of those nights. I am not a light sleeper, but it woke me up every time, and I could not fall back asleep for hours. The doors are also very loud when closing, and people do not seem to care if others are still sleeping while moving around.I was simply looking for a place to sleep, but unfortunately, it was not even suitable for that purpose.

the room is quite clean and quiet, has good view from the balcony, shared bathrooms are enough so don't have to wait.

for the check-in it seems many people have to wait for a long time and don't even know for how much time we have to wait.

Not nice, not welcoming, just a factory.

No curtain in beds. thats a standard nowadays. there's no kitchen to use, which could be acceptable. But at least provide a plate so I can use for the microwave. there's not even a cup to make yourself coffee. Or fork if you bring food. There's no refrigerator for guests. Its more a factory than a place who treat humans with nice condition and good vibe.

Wide space in the room. Good location near the transportation station. The private bathroom, as they said. The room is clean and has not much furniture inside, maybe twin beds and a long desk against the wall. It's as simple as it can be.

Between six and nine in the morning, there was a flurry of chatter and extremely loud laughter coming from another room. The walls seemed to disappear, and the sound was coming from nowhere. The cleanness of the public space needs to be improved a lot.

The dinning room where you can talk to other people

Zero cleaning. The restrooms are always dirty, and there is only one bathroom for men. Yes, you read that right—one bathroom for entire floors full of travelers, mostly men. Imagine the smell, the mess, and the line. Spoiler: it’s exactly as bad as you think.The rooms? Tiny boxes crammed with people. You’re so close to strangers that you won’t just hear them snore—you’ll feel like you’re practically sleeping inside their lungs. Forget about rest, privacy, or basic comfort.The staff doesn’t help either. Out of everyone, only one Spanish gentleman actually knew how to treat guests with respect. The others? Rude, cold, and acting as if doing the bare minimum was some kind of personal favor. If this is the best they can hire, I’d hate to see the worst.Sure, the location is great—but honestly, that’s the only thing worth mentioning. The rest is such a disappointment that you’ll regret spending even a single night here. Beautiful pictures online, yes. Reality? A complete waste of money that makes you want to run away the second you arrive.

Very comfy beds, easy peasy lemon squeezy workers that were managed to book me the lower bed upon request. Breakfast snacks and coffee are nice addition to morning. There is diner served but haven't used it during my staying.

I'm 35+ , had seen lots of hostels but it was a first place with age limitation. I thought oh boy, I have only eight years to use it, that limitation I found weird.. It is event hostel therefore if you are looking for more silent hostel where you can connect with just people not certain generation it might be not for you. On side of facilities hostel had pretty much everything, but the vibe of travel wasn't much there. It's a bit pricey in comparison to rest of hostels.