Berne Opera Hotel

It's a little noisy, but it's in the middle of an important city. The floors are creaky and you can hear your neighbors, but the buildings in Paris are old, so we have to understand that.

The staff was incredible! So accommodating and helpful. The metro location was within a minute from the hotel. The bakeries and small shops were right by the hotel. The large vendors market that happens in the centre of the block is a true Paris!

My wife and I were very satisfied with this hotel. Great room, good and breakfast and friendly and helpful staff. We want to particularly mention Louise at Reception, who provided us with lots of tips and info, as well as Solange in the breakfast room.

None, all was fine in our opinion.

Location, just cross the road to Rome stationThis is non touristy place, for a now authentic locationStaff were friendly and helpful

Renovation was on, whole front of building was covered, no view out from windowRoom was small for 2 people. I stayed alone so could manageBathroom has no ventilator or windowCupboard is tiny, not enough even for one.

I absolutely loved my stay at this hotel. Although it is a small property, the service is truly impeccable. The staff were always willing to help and consistently accommodating, which made the experience feel warm and welcoming. The hotel was very well kept and exceptionally clean, with a pleasant scent throughout, especially noticeable in the lobby. Breakfast was available and the selection was more than sufficient for a hotel of this size, making for a convenient and enjoyable start to the day. The location is another highlight—it is quiet and peaceful, yet surrounded by nearby establishments and conveniently close to metro and bus stops, making it easy to get around Paris. Price-wise, this hotel offers excellent value for Paris, especially considering the quality of service and overall comfort provided.

The only minor drawback during the stay was some ongoing construction. However, the hotel was very transparent about this and clearly posted notices near the elevator to remind guests of potential disruptions. The construction typically took place from midday to late afternoon, so unless you planned to stay in the hotel throughout the day, it was not much of an issue at all. Overall, I would highly recommend this hotel and would happily stay here again.

I absolutely loved my stay at this hotel. Although it is a small property, the service is truly impeccable. The staff were always willing to help and consistently accommodating, which made the experience feel warm and welcoming. The hotel was very well kept and exceptionally clean, with a pleasant scent throughout, especially noticeable in the lobby. Breakfast was available and the selection was more than sufficient for a hotel of this size, making for a convenient and enjoyable start to the day. The location is another highlight—it is quiet and peaceful, yet surrounded by nearby establishments and conveniently close to metro and bus stops, making it easy to get around Paris. Price-wise, this hotel offers excellent value for Paris, especially considering the quality of service and overall comfort provided.

The only minor drawback during the stay was some ongoing construction. However, the hotel was very transparent about this and clearly posted notices near the elevator to remind guests of potential disruptions. The construction typically took place from midday to late afternoon, so unless you planned to stay in the hotel throughout the day, it was not much of an issue at all. Overall, I would highly recommend this hotel and would happily stay here again.

The staff was wonderful! The location was exceptional! Easy to access the metro or buses, safe to walk around, LOTS of restaurants, pastry shops, grocery stores in the neighborhood.

The air conditioning is only accessible seasonably. To cool off the room we had to open the doors on the faux balcony and the outside noise made it difficult to sleep. (We're from Texas and used to having AC on demand. Perhaps having a small, portable AC unit available would be helpful) The bathroom had an issue with black mold in several areas on the ceiling and bathroom tiles. Once we informed the management, it was scrubbed down, but we still didn't feel good about showering in it. (The hotel is undergoing renovation and the manager says all rooms should be completed in 2-3 months.)

Great location, quiet but convenient and helpful, friendly staff

The beds in our room were a bit soft and squeaked a lot with any movement

The proximity of the metro 'Rome' (10 minutes walk) to reach to attractions with a supermarket round the corner.The staff were all very friendly, kind and helpful.Room was good with plenty of hot water.Would definitely stay here again if we visit Paris again.Had a wonderful few days in Paris, the city of 'light'.

Everything was perfect!

Easy access to metro. Great staff

Very small room

The location was good, and the staff, especially Louisa were exceptionally friendly and helpful. There was plenty of hot water and the beds were comfortable.Plenty of restaurants and cafés nearby, a grocery shop within 5-10 minutes away from the hotel and most of all a metro station called 'ROME' a walking distance of about 10-15 minutes so that you can reach most attractions.I met the Manger for a really brief minute who greeted me with a smile and made me feel welcome.All in all we had an enjoyable and memorable short stay.Merci beaucoup. Nous sommes retouner avec (our) fille, et grand fille dans deux semaine (time) See you soon :) x

A room with a small balcony and a bed rather than a sofa bed would have made our short stay perfect.

Location was great

We booked Hotel Berne Opera in Paris for a family stay, and unfortunately, the experience was extremely disappointing.First, the room was very small and overcrowded, despite booking a triple room with a crib as clearly allowed by the hotel’s own policy. The booking page stated that a crib for a child under 3 years old would be provided free of charge. However, the staff repeatedly complained about children being present, which is unacceptable — if the hotel does not welcome children, this should be clearly stated on Booking.com.Housekeeping was another serious issue. During an 8-day stay, the room was only cleaned twice and only after repeated requests. Towels were old, rarely changed even when asked, and the bedsheets were replaced only twice in more than a week. This is not the level of service expected from a 3-star hotel in the heart of Paris.Additional problems included:The lift is extremely small — two people with one bag barely fit, and children had to be carried because of how cramped it was.The room door did not lock properly until the second day.The air conditioning did not work effectively regardless of the setting.Water supply was cut off multiple times in the bathroom.No luggage assistance or carts were available, forcing guests to carry their own bags up and down.The in-room phone did not work, making it impossible to contact reception.Staff were unprofessional and disrespectful, often responding rudely instead of offering hospitality.The most alarming incident was receiving a typed letter in Arabic (without hotel name, logo, or signature) threatening that if guests did not “clean the room themselves,” their belongings could be removed and they would be forced to leave without refund. This is completely unacceptable. Guests are paying for accommodation and housekeeping, not to be treated as though they are staying in a self-service apartment.In conclusion, Hotel Berne Opera fails to meet even the most basic standards of hospitality.

Loved the location and size of the room . It was clean too.

The bathroom was older but it was clean and a good size.

Location and the receptionist name lisa is the best.. and the smell when you enter the hotel is fabulous...I just wish all the room smells like that

Carpet is not my thing. Need to be change too old.. and breakfast should be more choices

The hotel location is good, close to public transportation, whether bus or metro.

The bathroom was not very clean, there was no toothbrush & toothpaste available, and there was only a little shampoo for hair or body.

The location was perfect for sightseeing. Transport easy to use and not far from most attractions: breakfast was good, good variety.

Nothing to fault. Staff were very nice and helpful. No issues whatsoever so ever.

Good location, metro access, very helpful staff.

Everything was just fine.

Staff was extremely nice and friendly ! Location was right next to a metro but still no hustle and bustle of city. Quiet peaceful and beautiful area ! Loved it! The AC was working perfectly especially for the hot summers! They let us keep our bags in storage before and after checkout ! Overall will def come again!

The toilet needs renovation! And the room did not have a nice view. But considering other French hotels this was way better!

Warm welcome by Ms. Louisa and Sasha. Extremely helpful, cheerful and knowledgeable. They were able to accommodate all queries. Thank you for the upgrade. Highly appreciate. The location was perfect right next to Rome Metro. The room was comfortable, quiet area. Moulin Rouge is 12 to 15 minutes walk. Montmartre and Basilica du Sacré Coeur is close by too. I would definitely consider coming over.

Nil

GreatLocation, extremely clean, nice shower, quiet, good air conditioning

A little dated