Hotel Square

Very attentive helpful staff. Good value product.

Great rooms, great attention

Location

For a hotel that brands itself as 5-star, the lack of security and absence of room service were unacceptable and significantly affected the experience.

location

not a 5star standing / breakfast / facilities

The staff at the front desk were friendly and helpful. The location is great as it is near the malls and bus stop. The metro is in walking distance.

The key is a bit traditional and not convenient compared with the card, and the key ring is a bit heavy.

Great location near the Seine river, restaurants and Radio France. We got a very good size room.

Cleaning in the room is average and could be slightly improved.

The hotel is in an excellent location. The room was clean and there was an espresso machine in the room. But above all the staff was great, welcoming and always willing to help. Definitely highly recommend a wonderful hotel in an amazing city

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Worst propety i have been too - they are probably closing.5 stars hotel with no restaurant , no minibar and most importantly after my check out where they cleared me of everything i was later informed that they kept my deposit of 150€ because they “THINK” i smoked cigarettes in the room while i smoke rolling tobacco so obviously some debris can fall - when i asked for any proof that i smoked , nothing not even cigaret butt.

Bathroom was amazing! The hotel was very luxurious and well designed. I enjoyed the ambiance. The staff was also very friendly and kind.

The bed could have been comfier.

Good location on the left bank close to the Eiffel Tower.

The rooms are a little dated. Only a bathtub in the room albeit with a shower nozzle.

The location and the large room size

No toothbrush, this is the only downside.

Hi, I’m don’t usually like to write bad reviews but when I feel I’m not heard or I’m getting a quality much less than promised than unfortunately I just communicate and review. I did try on several occasions to communicate my challenges privately with the team including Jestie and guilalame but failed. 1. If you’re selling a 5 star hotel you must have staff who can communicate with certain hospitality experience as clients who come for 5 stars expect a certain level of communication and attention to details. 2. Housekeeping when you choose to stay at a hotel you don’t expect to walk into the room and find the clothes all over and just the bed made - u expect a certain level of tidiness (1st two nights )- 3. When u ask the front desk that you need to communicate with the manager and they tell you they will communicate and when you ask back they say he is on a business trip and has nothing to tell you … it’s alarming !!!! / which manager has no time to talk to guests / even airbnb hosts talk to you if you need to. 4. Breakfast … you walk in as if they just woke up from the night before and one of the days they opened quite late and the next day they ran out of crossant at 8:30 am!!!! … the host at the breakfast room had to put on his jacket and go buy some from the supermarket !!!!! …. Last which I consider catastrophic! You ask for a bottle of water the reception say in a very rude way … that they only serve one bottle per stay and u must buy your water … where she can have easily said … Madame u can always refill your glass bottle form the sink water it’s safe ! Yet I have never stayed in a 4 or 5 star hotel where water was an issue … yet the way the staff said it killed everything hospitality objective I felt I was at a hospital .

Spacious rooms and clean.

Location is not ideal. Gym is outside of the hotel.

Spacious rooms - got upgraded to a suite so had a large amount of space

Location isn’t ideal, you’re quite far out of it. This is definitely not a 5* hotel, more like a 3*. So quite annoying that you end up paying the tourist tax rates of a 5* hotel. Additionally, they held €150 PER NIGHT on my card which isn’t mentioned anywhere and it a bit excessive. To this hotel not being a 5* establishment, a lot of features aren’t well thought out. Lights auto time out quite quickly, leading me to walk into a desk on my way back from the bathroom. Room keys are irritating to deal with (physical key rather than a simple key card). Room had a damp smell and there was construction outside of my window that started at 6am everyday, + deliveries to the supermarket next door

Spatious room compared to other paris hotels, very comfortable

A bit far from metro

Nice location with a parisian colour near Eiffel Tour and Beaugrenelle commercial center.Rooms and bathroomvery large,which is quite unusual for the majority of the hotels in Paris,beds and pillows very comfortable.Outside the hotel plenty of taxis to visit the monuments of the city as well as restaurants and supermarkets.Personnel very polite and attentiv ready to answer any question.Very nice report of the price with the amenities offered.I will choose it again in my next visit to Paris.

I have not any negative impression.

Room was comfortable .I stayed 5 days.

Room clean and comfortable

Everything Reception- 10 ( welcome from kevin was exceptional)Lift - 10Room - 10Shower - 10Free coffee and biscuits- 10Warmth in room - 10Location - 10 ( next to statue of liberty and great cafes)Distance from eiffel tower - 10 (20 min walk)Towels -( 10)Bathroom - 10 (has heated floors)Everything was soo good! Really made paris holiday special ! Definitely recommend

Cant think of anything

I have been there few times a year in last 30 years , so I feel almost at home!

Decoration has been aging like me during this period,,, ut still I like the place and service is very nice!

The location is perfect. Easy to reach in a high residential area without too much tourist. Easy to go for a run as the Seine river is hundreds of meters away.

The shower was terrible! Please fix the water pressure and shower head, and add a glass as water shield if possible. The best room is nicely decorated by marble, but the shower was not even 3- star standard.