Hotel Joyce - Astotel

Friendly reception ... free snacks.... good size rooms

Small elevator

Nice hotel in a good area, staff friendly and helpful, great value for the low cost.

Good locationGood breakfastWarm

Toilet was easily blocked

the place is amasing, the common area with snaks and drinks, the minibar in the room re-fillable, the lication. every think

Great staff and service! The room was lovely and clean with a comfortable bed. The hotel was in close proximity to train stations which was a great to get to some main attractions in Paris

Nil complaints

We were offered free tea and snacks from 14:00 to 02:00 every day in our hotel breakfast area. The staff was very friendly. The mini bar was refilled daily.

The breakfast and the friendly staff

The elevator is very small

Friendly staff, nice room and filled minibar

location, fancy interior

dark room on the ground floor with a single window to the dining hall

Fair price, good location.

Rotten soap in dispensers.Not so clean, bathroom requires renovation. Water pressure in the shower was pretty low. Generally the room felt dated.

We loved the free drinks and snacks in the lobby, the staff were very friendly and helpful, and the neighborhood was lovely.The breakfast was plentiful,and the lady in charge made sure we had everything we need.

The room was a little small

Hotel is in the city Centre so location is good if you have lots to do within the cityVery friendly and helpful staff.

Mind you it's not a villa in the middle of the city so don't expect large roomsThe elevator is small but I enjoyed the winder stairs when not carrying anything

The location was good. Good breakfast. Comfortable bed.

There was no WiFi connection in our room, the staff couldn’t fix it.

The superior room was cute and clean, I suppose also good size for Paris. The complementary snacks in the afternoon and free water and juice in the minibar were a great touch. Breakfast was also good.

Carpets were a little worn and with and smudgy. Otherwise nice and clean hotel.

Everything was good -Close to St George's MetroSafe neighbourhoodRoom is BIG, very clean & comfy Snacks & non alcoholic drinks available from 1400-0200Friendly staffGood value

Cute atmosphere, nice location, friendly staff, plus the complimentary coffee, snacks and drinks were so nice.

If i really had to nitpick, maybe the shower gel/shampoo to be found in the bathroom was not the nicest.

Convenient location, friendly staff

Old, not updated, room not clean, no outlet in the bathroom so very hard to dry my hair, lift was very small and didn't open on my floor so we avoided it for our stay and had to walk a narrow spiral staircase

It was clean, central, AC. very kind staff , especially when we were first greeted. The room was large enough. the hotel provided snacks/refreshments from 2pm-2am.Tasty breakfast

The elevator was small and old

Good location in Pigalle, lots of nice places to eat nearby and great bakeries and delis on rue de martyrs. Comp breakfast and tea/coffee anytime as well as kettle in room. Superior room was good size, bed reasonably comfy and clean. Some staff helpful.

It’s a bit tired and run down. In my ‘superior room’ (€200 a night) the walllpaper in bathroom was peeling and light over mirror not working. TV had no reception. I was only there one night so wasn’t any point reporting it till I checked out. When I did there was barely any apology. I know it’s a 3 star but if there is a tv in room it should work! The lift is tiny and boiling hot even in mild weather. I can’t imagine what it would be like when it’s very hot outside. It’s also very shaky and doesn’t feel at all safe. I had to use it as on 6th floor and felt anxious every time I was in it! Corridors are narrow and uneven and stores are steep and narrow. Overall it’s just not a comfortable place to stay and feels a bit depressing. Most worryingly the hotel was hacked and customers booking details compromised. I got what’s app message day before which I nearly responded to but luckily messaged the property on booking who told me not to. I feel like they already knew this had happened and hadn’t communicated with guests. It then took a further 24 hours after I messaged them before they sent out a general message warning guests. We were told that credit card details hadn’t been compromised, however I heard a girl in reception when I was checking out say an attempt had been made to charge her card which luckily her bank blocked. When I spoke to receptionist about this I really felt he didn’t take it very seriously, and there has been no further communication from hotel about the breach of data security. I know these things happen now, but their response was way too casual.

The staff is excellent.The location is very good. The breakfast is good. The room size is very good.

Th elevator is too small.The bathroom has a bathtub, which is difficult to climb in. It is actually dangerous for people not dexterous.The seats in the breakfast rooms are to difficult to get into.