Hotel Novex Paris

Breakfast on time

Make sure that all AC work before the arrival of the client.I was surprise at my arrival,they told me that the AC in the room not working and they would like to propose me the fan.That is inacceptable after payment the entire amount of 12 days of stay.

The TV was nice and i liked that it had netflix and youtube, it was also huge. The fridge and the water heater was a nice edition even tho the water heater was a bit cheap. The bathroom was okay as well.

The room itself was located on a balcony outside and while this wouldn't be THAT much of a problem, the doors of the room were so poorly isolated that the cold air kept seeping in and no matter what I did even leaving the AC on, the air still got really cold throughout the night. The bed sheets were awful and were being cleaned with some sort of cheap laundry powder that made them really sticky to the touch. They were also incredibly thin and didn't help the already freezing situation i was in. The whole room was really crammed as well and it wasn't nice to navigate in.

It is close to station. It is clean. The area is very quite.

When I checked in the staff didn't see my name on the list. He told me that I have booked the wrong days and the hotel was overbook. Then I showed him the booking confirmation with the correct day. After that, he gave me the key for one room but he said that it would be trouble if more customer came. The room was very cold and the blanket was very thin, not warm enough. I had a sore throat after the first night.There was a kettle in the room but no cups.

The picture of the listing and the hotel is a bit different, the reception area is not at its best.The cleaners opening up your door randomly at 9am is not great etc….

Its close to a supermarket and to the metro station. And the staff were nice

They undergoing construction work on the hotel u can smell the paint all over your room they didn’t supply toiletries and the air-condition was off although they did give fans instead it was still horribly hot the fans didn’t work

Staffs were very good.

All the rest. Despite the location being "OK"There is some smell at some times.The AC wasn't working at all and make me crazy.This could. Be a good hotel if they invest little bit i think.

Friendly staff (really friendly)

I was prepared due to the bad valuations. But it was even worse. The smell is awful. Not sure what chemical they used during their (on going) renovation. Stayed one night and after a few days I've had my luggage still smelling of that terrible smell. And I'm a person that easily adapts ....

The hotel is very close to a metro station that connects directly to Orly Airport. The location is good, with plenty of restaurants and markets nearby. The room was bright and comfortable. We stayed in two different rooms because we had issues with the electricity. Both rooms were decent, and I appreciated the breakfast being served in the room.

The hotel was under renovation, and everything was very dirty and messy. My bag came back full of dust. I specifically booked this hotel because the listing said it had air conditioning, but when we arrived, it wasn’t working in any of the rooms.We also had issues with our reservations. They don’t allow cancellations or refunds under the rate we chose, and I needed to add one more day to our booking, then I booked directly from their website, like they recommended. The staff didn’t notice that there were two reservations (one from booking and another from their website) and simply removed all our luggage and belongings from the room and placed them on the ground floor. I had to carry everything back upstairs myself.The rooms had electrical issues. On the day we arrived, we had to wait to get in the room due to an electrical fault, and then again around the third or fourth day when the power stopped working room. In the final room we stayed in, it was extremely hot, and the shower only had hot water — no cold at all — which made showering very uncomfortable.

Rooms are very clean, staff is great and very pleasant. You can get free coffee at the hotel every morning but you can also order a breakfast which is quite tasty. Hotel is near the metro station and it is very easy to get anywhere you want.

Clean and warm. Nice staff, and ok location. Close to Metro and bus.

Room did not look like Photo. Safe was broken and did not Get repaired even if I told staff.

Good location near metro station, clean room.

The wifi didnt work at all during the whole stay.

The hotel staff was with the best?I will be back just for them.Also, it’s so close to the Metro.And breakfast was good?? (The breakfast was in the bed ?)

This space too small.

The staff is nice and the place is clean

Room size so small there are narrow spaces to move, and the door is not tight so at night the room became cold even with air conditioner was on.

Location

Noisy roomsRoom quality Broken showerBroken lights

the hotel is just behind a metro station so it makes it easier to go to all the destinations someone wants to visit

the bathroom door is made of glass that is a little uncomfortable when two people stay in the room

Close to metro and China town. Atleast there's a kettle, towels, and staff are friendly.

Could hear doors being slammed from neighbours, so I didn't get a good night sleep, bed was uncomfortable and there's no information provided about heating, there are no cups in the room. Was told to ask reception if we need anything but that means going down from 4th floor as there's no phone in the room. Photos are deceiving, hotel is old and dated.

Breakfast is just below OK, location is not too good.

Room is super small. Price is too high.

Everything is perfect! The staff is really nice and friendly, he's available 24/7. I am female and i traveled alone at that time, at 2 AM there was a sound on my door like someone was trying to open my door. I called the desk and he answered right away within 2 rings! He asked me if that person disturbs me and assured me it'll be fine as my door and next room's door are literally next to each other so I might get mistaken and to call him right away if theres something wrong. The next morning I met him on the elevator and I thanked him for answering my call in the midnight (as I was super scared when that happened) and he smiled saying it's his job and he's happy to help others. Such a sweet guy!The bedroom is also beyond my expectation. Some bad reviews so I expected an old room, but to my surprise it was so clean and comfortable. I think they did some renovations or smth bcs the room seem new. The room looks so much better than the picture.The location is also perfect, only 4-5 mins walk to metro and bus station. The areas are full of restaurants and supermarket so it's a perfect location for a female solo traveler like me as when I got back to the hotel after midnight there were still some people on the street like closing their restaurants and stuff so you'll feel safe. Overall, had a great time staying here! :)

Staff are friendly and helpfull. The bed and matress size was not macthing so it was not comfortable...

Transters was cheap and convenient. surronding area local shops very close , markets and etc.

Close to china town

Noise from street n next door neighbors. Very dirty. Staff very unfriendly.