Citadines Bastille Gare De Lyon Paris

very spacious

if possible, air conditioning would be great

Very nice staff, super location, the room was well appointed

We were generally comfortable but AC (which is to be installed next year) would be a great improvement

Location - near station

They didn’t inform us ahead of time that no double beds are available. There is also no airconditioner and window cant be open during the first day

We liked the location a lot. Didn’t know the 12th was so nice!Went for a walk on the promenade plantee a couple of times. Metro (rueilly Diderot) at corner though we took the bus. Didn’t try the breakfast but loved that there was an espresso machine in the breakfast area that was free all day.

Couldn’t figure out the towel heater; the tiny balcony didn’t have room for two people. It was really a small hotel room with kitchenette, not a ‘studio apartment.’

Everything was amazing! The location is perfect — safe, quiet, and very close to the subway station. The staff were wonderful, friendly, and helpful. The room wasn’t the newest, but it was clean and comfortable, and we truly enjoyed our stay. We didn’t take the breakfast option, but we really appreciated the 24/7 free tea, coffee, and water. Overall, a great experience and we would happily stay here again!

What could be improved: the soundproofing is not great — we could hear noise from the hallway and other rooms. Since the building is older, there was a noticeable smell of humidity or mild mold in the bathroom. Also, the shower handle really needs to be replaced; it was very difficult to use.

The beds were softGreat location Offered parking

The location was close to the metro which made getting to the center of the city very easy. Just a ten minute walk to the Gare de Lyon station.

The reception desk has been very proactive, preparing my stay before my arrival. The room was a big space, full studio size; toilets separated, enough space for luggage, clean. The establishment is simply decorated and well situated (5min walk from train station).

Our stay in the hotel has been great. The staff is friendly and attentive, providing excellent service.The location is also great, very near to a metro station.

The location was the best thing

the room was not clean, there were no pillows for the sofa bed, the cost was higher than expected, the staff were not helpful, the bed was uncompfortable, plug sockets were not attached to the wall, decoration was dated.

Apartment was spacious for central Paris, and had everything we needed.Kitchen has all the things you need to make simple meals.Central heating was excellent. All day use of the coffee machine on the ground floor was great. We hired a car on the day of leaving Citadines, and were allowed to park in underground carpark to move our luggage to the car, as no chance of getting an on-street car park. 3 mins walk to metro station, yay!

Feather pillows, but that is Europe, so just something to live with.

LocationFree coffeeWell equipped kitchen Helpful staffLaundry

The room was in need of a refresh as some of fixtures and decoration was a little tattered.

Good location, in-house laundry, comfortable bed.

Mould in bathroom, uncomfortable sofa, dated furnishings. Efficient but not so friendly staff.

Great location and helpful staff

Sofa cushion slid off so not possible to sit on sofa.

Lovely stay. Was good location to train station, easy to find. Staff were helpful and friendly.

The room was a nice size and clean. Kitchen facilities were good. Bathroom was a good size.

The kitchen area was not as warm as the rest of the apartment

The only thing I liked was the location, which was very near to metro station. This made walking back at night feel a bit safer.Staff were professional, friendly and attentive.Ample of restaurants and eating places around.

Perhaps I was expecting more from the Citadines brand. But honestly, facilities were not that bad, but not fantastic as well. Room was slightly run down, not like the pics you see. Shower was not strong enough, not good during freezing temperatures. But they did try to fix it.The location being near metro and main train station compensates all for me.

Breakfast was really good compared to what you usually get (tea/coffee, some croissants with marmalade and a slice of cheese) in France. Staff was also very helpful and easy-going. Metro station just around the corner and a lot of grocery shops and restaurants in the area. We liked the place.

The hotel is well located, in a quite peaceful area, close to Gare de Lyon.

It could be more comfortable, it would need some renovation.

Location

Bed, bathroom, old, not comfortable