Hôtel Jeanne d'Arc Le Marais

Great location. Friendly staff. Room wasn’t huge, but had everything you needed.

Perfect location, very nice staff, cute building.

My room was quite small but I also wasn't in it too much so it didn't bother me. Stairs outside the elevator made getting my luggage in my room a little difficult.

The location, the aesthetic, and staff was very accommodating. They held our bags for us after check out so we could explore the city some more. Easy access to metro stop and grocery stores.

The beds were extremely uncomfortable. The cleaning staff start cleaning very early on in the morning and they are so loud, they don’t seem to try to be courtesy to sleeping guests at all. They also leave their cleaning stuff all over the hallway to where it almost seems like a hazard. Not to mention the walls are paper thin, we could hear water from the rooms next to ours running when they used the restroom. The elevator was very small so we couldn’t bring all our luggage up at once. There are stairs getting from when you exit the elevator to getting to your room which are very narrow and twisty. The hallway by the rooms aren’t very wide. Ceilings are a bit low, so if you’re over 6ft, your head is going to be almost touching the ceiling. Just an fyi that the Tv doesn’t have any English channels, so if you want to watch tv in English, you won’t be able to. The bathroom shower is in a tub where you have to step up pretty high to climb into it and the shower glass only covers a little less than half, so water gets on the floor when using it. When flushing the toilet, the small button to flush got stuck and wouldn’t come out so we were only able to flush using the big button. They don’t give you wash cloths so you will need to bring your own. We requested a late checkout the night before checking out and the gentleman at the desk said we do 12pm, however, we received a call at 11:40am from a different employee at the front desk saying “checkout was at 11:30 and its now 11:40”. When I told him about our approved late check out (apparently it wasn’t put into a system somewhere), he said “no, check out is at 11:30am, checkout BEFORE 12). When we got down to the desk, he said that housekeeping was pressuring with cleaning the room. It was very annoying and frustrating.

Perfect location, very nice staff, cute building.

My room was quite small but I also wasn't in it too much so it didn't bother me. Stairs outside the elevator made getting my luggage in my room a little difficult.

Great location,very helpful staff and quiet.

Clean, great location, nice staff

Bit worn down

This is a charming hotel with excellent, helpful staff in a great spot for exploring Paris

Great staff, very accommodating and helpful. Great location.

A terrible room for $500 per night. Tiny, poorly appointed. For some reason, had this extra cot in the room making it extra tight. Bathroom facilities were really bad. And the elevator was tiny and very slow. Not sure how TripAdvisor gives this property a Choice Award. Maybe we just had the worst room in the hotel.

Excellent locationCute cozy quiet and charming

Nothing I didn’t like

Location

Room size No air condition

The staff is very pleasant natured and accommodating with any requests. The location is great! There is no air conditioning due to the historic nature of the hotel, so the room was warm the first night. The hotel did provide a fan. The next day, the hotel offered to change my room to a larger, cooler room at no additional charge and offered me free breakfast.

No air conditioning.

Extremely clean and cozy. Great amenities. Comfy bed

Nothing - was a perfect stay

Fantastic location.Room adequate, comfortable.Staff very friendly.

It was fine. Paris is very expensive.

Nice rooms, fantastic location, very nice staff

Carpets on stair case were dirty

A gem of a hotel. Lovely staff made us very welcome ajd our room was lovely. Breakfast was nice and we appreciated the drinks and snacks available. Would definitely stay here again.

A bigger lounge area for guests would have been nice to relax in.

Great location. Friendly staff. Very clean hotel, perfect for a short break.

The shower tray/ water extraction on the top floor wasn't great- but otherwise the stay was perfectly pleasant.

Wonderful hotel, excellent location, cozy room, comfortable bed.

Check-in took more than 15 minutes, too long when you are tired from your trip.

Location is very good. Breakfast is also very good . Staff are very helpful and friendly. Well done !

Location is very good. Breakfast is also very good . Staff are very helpful and friendly. Well done !

Location was perfect, very safe neighbourhood.

There was no AC and in July it was hot for what I am used to.