Mercure Paris Opera Lafayette Hotel

Room does not reflect what is advertised. 100-120sq ft room, no doors for bathroom, they wanted to charge me more for the room the next morning (bait and switch?) Cig smoke infiltrated the room. Gave us a double bed instead of a queen. Bathroom not good

Great location, nice breakfast

No space to put your luggage inside the room

Room was good and price.

Bathroom and shower were very small.

cheap price, clean room

I was made aware about the fact that there is no wifi on the property only on my arrival. There were some road works happening nearby, so i understand that it’s not hotels fault. But due to the roadworks, even my 4G mobile data was not loading and I was extremely frustrated. I had to change the hotel as no connection while you’re on business trip is really important to me.

The location is great. The 9th arrondissement offers plenty of shops, eateries etceteras. Also, many of the city's landmarks can be reached on foot within 20 - 30 minutes.

The bathrooms have sliding doors that do not close fully and therefore offer little privacy. That is not great, given the fact that the rooms are rather small.Furthermore, communication was not great. We had booked and paid for two dogs - no mention of size. When we arrived there was an issue with the size which then had to be discussed first. Also, we were overcharged initially which took me some time to clear up with the first staff member, then later I needed to clear up again with the second staff member then later again I needed to follow up from home. I feel that this is not something the guest needs to worry about. Also, some drinks had been billed to our room that we had never ordered.Having said all that, the staff members were all very friendly. We were even offered coffee to go upon checking out.I would absolutely come back the next time I am in Paris.

good location and friendly staff

the single room was tiny. the breakfast buffet did not keep the scrambled eggs hot! On several occasions the bacon ran out long before the breakfast time was over. Dirty plates had gotten stacked where clean plates were supposed to be.

It was clean The bed and pillow was comfortable They had bathrobe and slippers Nuxe cosmetics shampoo shower gel and conditioner.6 min walk from Metro18 min walk from Lafayette

The bathroom door it didn’t close well

Good location, many restaurants and bars in the neighborhood

Very small room, small corridors and doesn’t look like a 4 star in terms of interior decoration

Clean and friendly perfect location.

Good location, close to a good choice of restaurants and the metro. Soundproofing was good in the bedroom which was useful for the construction across the road

Reception area was always incredibly warm

the position is great, it's central and you can get around easily.

rooms are extremely small. bathroom is not to be considered a bathroom because it's so small that you cannot close the door, the sink is smaller than the ones on the airplane. cleaning is poor.

Passable

Realy small Bathroom, floor was not very clean, reconstructions infront of the building - very loud

stuffbreakfastlocation

noise is a building site at the front

Location excellent, close to tube station for getting around Paris. Lots of nice restaurants within a short walking distance.

Location was goodBreakfast was ok

Small Rooms, House Keeping was average, after the 1st day of stay, No water bottles were replaced in the refrigerator, new cups were not provided, lack of staff.

Could not fault the staff they were very friendly & helpful.The hotel was clean except the corners of the stairs

There were no drawers, the bedside tables didn't even have any. There was no shelving in the bathroom & no where to sit and do hair or makeupHad to live in our suitcases.At breakfast they could have had spare cutlery and there was nowhere to put the lids whilst getting hot food, which was only Luke warm. Breakfast is definitely not worth €18.Overall rooms very small.

The hotel was good, clean and the staff were friendly and accommodating. The location was excellent, very central easily walkable to most landmarks and transport. Some really nice cafe, bars and restaurants nearby.The breakfast was nice, lots on offer and always well stocked. There is cold, filtered water on offer at reception which is a nice touch before leaving for the day and arriving back for the night.

The room size (the classic double - 403) for two people is very small (we struggled with both of our suitcases) the bathroom is also very small in fact the door was on a slide so didn’t close properly (as it wouldn’t have been able to open into the room) which meant as it didn’t close properly it wasn’t comfortable as a new couple staying for a restful, romantic weekend.Our room (403) faced building works directly opposite which was loud and dusty so we didn’t have a nice view and couldn’t have the windows open.

The hotel was good, clean and the staff were friendly and accommodating. The location was excellent, very central easily walkable to most landmarks and transport. Some really nice cafe, bars and restaurants nearby.The breakfast was nice, lots on offer and always well stocked. There is cold, filtered water on offer at reception which is a nice touch before leaving for the day and arriving back for the night.

The room size (the classic double - 403) for two people is very small (we struggled with both of our suitcases) the bathroom is also very small in fact the door was on a slide so didn’t close properly (as it wouldn’t have been able to open into the room) which meant as it didn’t close properly it wasn’t comfortable as a new couple staying for a restful, romantic weekend.Our room (403) faced building works directly opposite which was loud and dusty so we didn’t have a nice view and couldn’t have the windows open.

good location and friendly staff

the single room was tiny. the breakfast buffet did not keep the scrambled eggs hot! On several occasions the bacon ran out long before the breakfast time was over. Dirty plates had gotten stacked where clean plates were supposed to be.

The location was close to the metro, which made it easy to get around. There were a lot of stores and cafes in the area. I felt safe.

The staff was a little rude at times, but I was sensitive to that since I was traveling alone.