Renaissance Paris Arc de Triomphe Hotel

The staff, location, size of room and that it had a small balcony

Furniture is getting a little worned

Excellence hotel , we got there before noon our room wasn't ready so the front desk clerk brought us to the lounge and got us cappuccinos,croissant and juice and got us in a hour when room was ready....

not a thing

Perfect location with very helpful staff, especially Ms. Bibi who was extraordinary.

A solid mid-range 5-star hotel, though the junior suite with couch was slightly disappointing for the high price.

All good

Response to my request for possible early chk in and extra bed came 3 days after our check out. So any urgent questions call them maybe someone will answer.

Great location, modern and big.

The breakfast wasn't the best. But it was still ok.

Location

inefficiency and poor breakfast, Lobby busy. Too expensive for qhat you get.

Location was perfect ,everything was within walking distance .amazing restaurant n very good cocktails .the staff was really helpful and very friendly

Clean modern close to some amazing sites.

Nil

Stayed here back in 2011 and loved it then. It has changed a lot, but still an excellent hotel. The only difference was that last time we were tempted to have an evening meal which was a memorable occasion in a top class restaurant. It now appears much more relaxed and has a completely different vibe, so we decided against it. Breakfast was great, so much choice. Staff very friendly and helpful.

Nothing!

Friendly staff and very helpful restaurant recommendation

The zircon didn't work and the toilet didn't flush but it is Paris

friendless of customer service, location and value for money

Clean rooms The location is great

The in room dining close at 10There menu doesn’t have much variety

the location is great. the room is clean and of good quality. great breakfasts. Didn't like the dinner, as there was little choice and sometimes unclear dishes.

Rooms were fantastic. Staff attentive to all questions and did their best to help. Lovely gym area! Feels safe and great location to explore France.

Room service food wasn’t fantastic.

The location was great. The bed was very comfortable. The staff was very helpful and pleasant . The hotel accommodated an early check-in that was very beneficial after our long flight from Miami

When we returned from dinner the first night, our bathroom and front area of room were flooded. The smell was terrible, and we could not access our belongings. The problem appeared to be with the toilet drain line. The hotel responded very quickly and gave us another room, but we could not get settled until 2 am. We were very surprised and disappointed that no one from the hotel management contacted us regarding this inconvinience

The location was great. The bed was very comfortable. The staff was very helpful and pleasant . The hotel accommodated an early check-in that was very beneficial after our long flight from Miami

When we returned from dinner the first night, our bathroom and front area of room were flooded. The smell was terrible, and we could not access our belongings. The problem appeared to be with the toilet drain line. The hotel responded very quickly and gave us another room, but we could not get settled until 2 am. We were very surprised and disappointed that no one from the hotel management contacted us regarding this inconvinience

Clean, comfort, friendly staff

The location , the bed the food

Michel a staff who did not know customer service 101 and started arguing on our booking , however Lola a very smart and kind staff who helped us changing the booking and escorted us till she was sure that we were comfortable. We'll done Lola and best of luck in your hotelier career Breakfast Area staff.. they've ere amazing and helpful working as a team .. keep it up ?

Excellent Location. Metro Station was within walking distance. Many Local Restaurants and Bars.Hotel is clean and staff very helpful

It was very clean, updated and the staff was extremely very nice! Very accommodating.