Hotel Palazzo Abadessa

The staff was great. I can't say enough about how great they were. I would stay at this hotel again for this reason alone. The breakfast was very good and provided a great start to the day. Finally, location. We really liked this hotel.

We didn't have a problem with it but the hotel is dated. It added charm for us but for those wanting the latest and greatest, you may be disappointed.

The hotel was beautiful. The staff was engaging and so helpful. I would give higher than a 10 rating if I could! The hotel has wonderful history and the rooms are charming. I was in one of the regular rooms and it was perfect.

Nothing. I would recommend Palazzo Abadessa to anyone.

Location, staff

Bed is old spring mattress which is not great for me

The location, lovely room, friendly staff

Shower over bath quite small area

Staff was so helpful and so friendly and nice and spoke really good English! He helped us from reserving our 3:30am water taxi to the airport to getting us a complimentary water taxi to a Murano glass factory.

The hotel was beautiful & we received very personal, friendly service from every member of the staff we encountered. Their breakfast buffet was yummy & fresh. Plus, they upgraded us to a suite when we checked in which was awesome!

Our stay was amazing! It felt like travelling back in time. What we loved the most was that it didn't feel like staying at a hotel but at a guest house-palazzo :) The location was great, central but away from the masses. The stuff was all very kind and attentive. There was some problem with the heating in our room and we were transfered to the suite for no extra charge. This room was really like a dream! Also the hotel offered free prosecco when you arrive, afternoon tea everyday and a free transfer to Murano island. It's all these details that make the difference and made our stay feel so cozy and unique. Thank you for everything and we look forward to come back!

Room with garden view was spacious and comfortable. The breakfasts were wonderful, and the staff were attentive and cheerful. Real family atmosphere created. Nice touches included cakes and Vivaldi in the afternoon, and on Saturday prosecco, sausage rolls and mini pizzas!!

Of course, this is an old palazzo and one does not expect modern frills. But a kettle in the room would be good - though I accept this is not necessarily the old Venetian way.

Superb hotel, staff were all so friendly, helpful and informative. Room was lovely, and breakfast was exceptional. Location is perfect, near to main sights but quiet and with lovely garden

I loved the timbered ceilings, it was the exact room I was hoping to get. The welcome bottle of Prosecco was a nice touch, and the breakfast buffet was quite good. Desserts and beverages were made available late in the afternoon. All of the staff were exceptional, very attentive, and I was made to feel welcome.

It was a little difficult to find Palazzo Abadessa, because Venice can be confusing for a first time visitor. My room was a bit noise sensitive, it overlooked a foot bridge where people would congregate. There was an outdoor gymnasium nearby where youth would practice playing ball, but generally it was quiet after 10 PM. There was no AC in the room, so I had to sleep with the windows open. I got several mosquito bites as a result.

The garden and the staff especially Navid and Luca

The rooms were very dated. They need to be renovated, especially the bathrooms. They were clean but poorly maintained.

What a hidden gem that hotel was! The palazzo is in the heart of Cannaregio. Everything is close by, yet the area of the hotel is quiet. A really well-preserved palazzo that stays in time capsule, with a beautiful private garden and a classic venetian feel. Our room was big, clean with fabric tapestries, a wooden ceiling, and a canal view. A rich breakfast buffet that includes your order of coffee served in a beautiful space, or if you preferred, at the garden . The staff was really friendly and made sure that we felt welcome. The room also included a bottle of prosecco as a gift that we enjoyed with some food from a closed by restaurant in that beautiful garden . I would really love to stay there again.

Plus: Fantastic location, charme of a old palace, very special atmosphere, staff taking care of of you.Minus: bed was not so good.

The hotel was in a fabulous position and the staff were lovely, as was the tranquil beautiful garden but the suite we stayed in was a bit tired…the bathroom was tired, the carpet on the stairs was frayed…it didn’t feel luxurious for a suite as advertised. However we had a lovely few days.

Ample breakfast, elegant ornate quiet room, location just the right amount of out-of-the-way.

It would have been nice if a larger common area were available, but the building didn't permit it.

It was a very unique experience. Very ethnic and very beautiful. We got an upgrade to a better room with a canal view and the staff were so ready to help. Luca especially was so amazing. Always ready to help and smiling

Nothing at all

Beautiful hotel, good location, peaceful and quiet, nice and helpful staff.

The beds are a bit on the short side and they could invest in some comfortable pillows.

Fabulous to have a Garden in Venice. Thoroughly enjoyed having Breakfast outside.

Room was lovely but not sure that it was the Genius upgrade promised. Small but sufficient for the two of us. Shower temperature sometimes temperamental but not a big issue.

Extremely well maintained heritage property. The family and staff are very sweet and always serve with a smile.

Nothing. Everything is fantastic!

Great place: authentic, historical, well-placed, and excellent staff! It is my 5th time in Venice and this was the best place.

No new toilettries after check-in.