Hotel Palazzo Giovanelli e Gran Canal

Breakfast was okay location was not bad.

Room was small but much for Windows stairs were numerous the elevator stopped short of my floor had to use stairs to get to room.

The location was excellent very central on the same street with Medici palas. I absolutely love the pictures on the ceiling and in the room. Staff was courteous and wonderful.

Location, friendly staff, breakfast room with good selection of items

Water damage in room. High price for what you received.

This hotel is on the Grand Canal near a stop on the orange line water taxi from the airport. Easy to get to.

The attitude and helpfulness of the front desk staff.

The staff are simply amazing.

Quiet traditional boutique hotel conveniently located next to a Grand Canal ferry stop. Service was excellent.

No restaurant other than for breakfast, but a great morning breakfast was included.

I love the staff, all very kind, very attentive.....the hotel is beautiful and the shower was amazing. Everything was clean, and if we needed anything they were always around with a happy smile to help. LOVED our stay.

Hotel is located in beautiful place next to canal. Stuff was super friendly. Breakfast was very good.

Pillows. We did not have any sleep. It was New Years eve, we came back to our room shortly after midnight and hoping we will get some good night sleep (after 2 years alone for night) and the opposite was truth. Bed is huge- good. But pillows were like a rock. 4 pillows on bed and each of them was same. Normally at other places/hotels provide you 1 harder and 1 softer but not here. I tried to get connected via phone to reception and it was not working (I could not find easily number for reception and R letter did not work) so I gave up....So please, hotel, buy a normal pillows also. Have 1 harder and 1 softer for other people. Its totally ruined our experience and money we paid to get a good nigh sleep. We would probably get better sleep at some hostel for 10% of price...My husband normally likes harder pillows, but this was too much.

The size of the room and the hotel itself was great. Location is good, considering if you take a water taxi from the airport.

Breakfast was a slight disaster. You have everything on display, but you need to wait until they serve you. It is either a buffet or a la carte. Quite a long walk to the main attractions.

Great service from the hotel staff, well maintained property with facilities.Breakfast was also great and kudos to the staff for making our stay memorable.

Breakfast was very good, especially the croissants. The staff was friendly and informative. We loved the location of this hotel. The patio was very welcoming.

That the hotel did not have a restaurant.

The staff was great, breakfast was excellent and the hotel bar was especially nice.

It’s a bit far removed from the “center of Venice” so it was a ten minute walk to get to restaurants, sights, etc.

The location was very good .

We felt the room was not as well appointed. The bathroom had a 10” step up making it impossible to navigate safely in the dark . The bathroom are had no real room for toiletries. The room was pretty but very small . We did not see other rooms so we have no idea if this was the norm . I have a new knee - so the bathroom was not ideal .

Good location, close to restaurants, shopping. The staff were very helpful, organised my taxi to airport, offered to make me a takeaway breakfast. Overall a great place to stay.

Nice spacious rooms, clean and tidy, good location, easy transportation to from both airports. Beautiful lobby.

1. Strange breakfast rules when at buffet you beed to order everything from a sole waiter and wait a while to get your meal. Instead of coffee lungo received general not strong pot coffee which is strange for Italy and a hotel of this level (expected level).2. For taking wine screw on the second day a bartender asked for 15 euro while the day before it was just given for free usage.3. Similar 3 rooms were booked, while one was nice, spacious and with normal bath-tube, the other two significantly smaller (just nobody told us on the differences).4. Shower gel was nit provided into one of three rooms, neither shampoo/conditioner/shower gel/body lotion were refreshed on the second day.5. On check out additional fee was charged for breakfast for a cold beverage which no notice has been made to us at breakfast.

Palazzo Giovanelli is incredibly well located in S. Polo, the heart of Venice on the Grand Canal. Facilities very good, we were upgraded to a new room, with a great marble bathroom. Giovanelli breathes the old flair of the lagoon city, which is missing in many touristy parts of the city. Cafés and bars at good prices and used by the locals round off the intimate flair. Rialto is within easy walking distance, if you absolutely need the crowded St. Mark's Square in August, you are also there (vaporetto in front of the door). Many real sights on the doorstep (like Antonio Canova's tomb). top Additional info, for the Austrian and musicologist: W. A. Mozart and his father lived for 4 months as guests in the Palazzo Giovanelli. Cool. We will be back.

The breakfast food was mediocre, the room is nice, but very small and you can't serve yourself so its a bit awkward. The people who serve breakfast are very friendly. The location is right next door to a museum so we enjoyed that. The air conditioning was great. It's definitely a historic building, it's not "luxury."

We paid for a canal view room, which was very nice, but the furniture of the room was worn and needed updating. We expected a bit more for what we paid for the room.

Room was very good, very clean spacious and comfortable.

Breakfast as it was not self service. No tea or coffee facilities in the room.

great varity for breakfast, comfortable serviceoverall friendly and helpfull staffsuperb location at the chanel, directly next to watertaxi stop