Merrill House

Beautiful hotel that exceeded our expectations. Service was friendly, the room was comfortable and warm, and the location was great. We also really enjoyed the weekend breakfast. We had a car to explore the local area but we were also able to walk to bars, restaurants and shops in Picton. I wouldn’t hesitate to return.

Wonderfully comfortable beds.

The back stairs are tricky. Hand rails too big to grasp for small hands. The wifi cut out almost immediately after logging on…each time.

This is a Beautiful Small Hotel close to Downtown Picton The layout of the Victorian House with comfortable living spaces The room we had 204 with an amazing soft bed

Nothing. Great place

The architecture and interior design . As well as how clean it was

Pillows were a bit uncomfortable. But maybe a preference

Beautifully restored home with all modern comfort. Be sure to book a dinner at the bistro, it is the high light of our stay.

Easy and accessible hotel with thoughtful room amenities - from snacks to towel heaters and robes. Staff were really friendly. I also got the vibe that this was a place made by the county rather than some one from outside profiting off the county, which is important to me.

I wish there was a do not disturb as my room was cleaned when I was there for just two nights and I'd rather have not had that.

Historic property with nice gardens. Location is excellent. Very close to downtown Picton and everything it has to offer. On site restaurant is excellent if looking for a fine dining experience. $$$$. Friendly staff. Room was clean.

Lack of on-site concierge. Only on site limited hours during our stay. We only saw someone once and that was at check in. Used phone number given (sent text) to request an iron and never received a response so cancelled request and did without. For money spent we felt room was plainly decorated and the two chairs in room were quite uncomfortable. Lack of plugs in room for charging devices. Not really suitable for anyone who may have a problem with stairs if not staying on first floor. Bathroom was nice but quite small.

Good location.

Our standard double room was more like a small single. One side of the bed was against the wall so no bedside table for glasses, kindle or water. Not acceptable for the price. I was looking forward to the Gourmet breakfast but sadly it did not live up to its name. Very limited choice, omelet or french toast plus a small buffet with nice bread. No description of the contents of the omelet. I couldn't eat it as it had some runny cheese in it totally unsuitable for an omelet and not to my taste. Also very odd that we had to book a time for breakfast and my preferred time was not available. Reception staff start at 11.00 just after we had already self checked out. I sent various messages via booking.com as the waiter said he would try to waive the charge for breakfast but this did not happen. I was then told that there would nit be anyone with authority to refund the breakfast for 4 more days I am pleased to say that it was ultimately refunded. Some of the furnishings were bizarre such as a chair on our ceiling

I loved the location and the unique charm of the rooms, each had its own character, which made the stay feel special and was exactly what drew us to book here.

Unfortunately, we couldn’t get the AC to work in the room, as it was preset to only allow heat. This made the room quite warm for me and my husband. Additionally, the bed was not very comfortable, which made it difficult for us to get a good night’s sleep.

Great location and beautiful hotelRooms are clean and comfortable.Good breakfast

No elevator and stair are steep ( charm of old house)

Nice room

Concert next door, very loud music into the night. Didn't sleep well.

We recently booked 2 nights at Merrill house as we had a wedding in Picton. The hotel was perfect. We used one room to have a fun morning getting ready for the wedding and also experienced a group dinner at their restaurant in the evening. The hotel itself is absolutely beautiful for pre wedding photos. The staff were friendly and helpful (a big thank you to Beth, Melanie and Madeleine). Dinner and breakfast was delicious and if you book direct the breakfast is included. Do not hesitate to book here. You will love it.

The hotel is a hidden gem..it is as like a jewlery box - nice from outside and outstanding inside. An eclectic style of interiors, an endless storytelling which goes through the whole property and beyond, great selection of wine and good food. I booked for one night and extended for the second one.Each room has got its own style. The team is attentive to your needs and responsive. You can really feel the love and passion invested into the hotel. That s a boutique hotel.The quitness of surrounding nature and squirrels instead of noisy cars of the big cities. Loved it.

The staff were friendly and welcoming. The dinner we had and the breakfasts were all great. Plenty of parking

Need to book restaurant to guarantee an evening meal. We were penalised by the hotel for not using their website to book directly, but we would not have know about this hotel if it were not for booking.com. We had to pay for breakfast which was an option we chose but would have had that for free if booked direct. We were also charged an automatic service charge on top of the price.

Amazing place to spend a few days. The house is beautiful and staff so welcoming. We had local sodas and cookies as a welcome gift. Walkable distance to the cute village of picton. Highlight: they give passports to be used at local wineries of Prince Edward County. It includes multiple tastings to many wineries where we were welcomed to taste local wined for free. It was really anice add on to our trip. Only 15 minutes from Sandbank park. I would absolutely recommend.

No jaccussi or pool

The decor was unique but the room was small. The fridge and drinks provided were good. It was good to have a coffee tea machine in the room. Good location.

The room was small and I had to climb over the bed to get in. I thought I booked a specific room but when we arrived we were given a different room. No info on the breakfast so we went out to eat. I needed to know if they served a gluten free breakfast but when I asked they never got back to me. The path to the side door was dark and didn’t have a path from the front door.

Our stay at Merrill House was very comfortable, with a bed and pillows that let you sink into relaxation and sweet dreams. The room we stayed in 'The Marchioness of of Lorne' was on the ground floor facing the front. It was large and the bathroom was great. Such a beautiful hotel with lots of character and great staff. Breakfast was also very satisfying. Fantastic location, easy walk to town. I think the hotel was full but during the day it was quiet and hardly saw any other guests.

Unfortunately with our room there was a lot of noise directly above, around 7am each morning. I think there is a staircase directly above, so lots of footsteps and banging, which woke me early.

Our one-night stay at Merrill House was unforgettable. This beautifully preserved Victorian mansion is full of charm, character, and thoughtful details. From the moment we arrived, we were greeted with warmth and genuine hospitality. Jordan, the owner, was incredibly friendly and generous with his time, offering great insights into the County and making us feel right at home.Our room was spotless, cozy, and full of personality. The entire house is a feast for the eyes, carefully curated art, historic touches, and a timeless elegance that’s hard to find. Breakfast was a standout: hearty, delicious, and clearly made with love.Parking was easy, the service was impeccable, and the atmosphere was both luxurious and inviting. Merrill House is more than just a hotel, it's an experience. We only stayed one night, but it left a lasting impression. Can’t wait to return.

Nothing to say !!

I selected this hotel because it was highly rated and I chose an upgraded room. The staff were very friendly, the room was large, the bed was comfortable and the air conditioning worked very well. But overall I was disappointed. The breakfast was the highlight of our stay.

There were no comfortable chairs and the TV was small compated to the distance from the bed. There was only one convenient plug to use to recharge our electronics. The wifi service was poor (reported to staff). There were no flat surfaces to organize toiletries, clothes and other items for the day. We had a ground floor room so we needed to close the curtains but this was challenging since they were tied behind furniture. Management should experience the rooms by acting like visitors.

Absolutely everything- we had a wonderful stay, everything was just perfect. Merrill House is a charming boutique hotel and we loved every minute. Room 301 on the top floor (front) was perfect and so quiet. The staff were amazing and so, so friendly and helpful. Everything was absolutely immaculate and the ‘gourmet’ breakfasts were definitely that! Would highly recommend a stay there!

Nothing!