4-Star Hotel

The Walper Hotel, part of JdV by Hyatt

20 Queen St S., Kitchener, ON - Canada
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The Walper Hotel, part of JdV by Hyatt
1/29
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$160
per night

4-Star Hotel

The Walper Hotel, part of JdV by Hyatt

20 Queen St S., Kitchener, ON - Canada
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Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.5

Very Good

Based on 445 reviews

Location Of Hotel

9

Hotel Cleanliness

9.2

Hotel Staff

9.3

Overall Quality

8.5

Show 11 Verified Reviews

About

This boutique hotel in Kitchener, Ontario was originally built in 1893 and completely restored in 2016. THEMUSEUM is 361 feet away. Custom Wallpaper, tech-friendly options and a coffee station are standard in every room at The Walper Hotel. WiFi is complimentary and available throughout the building. Breakfast is available in the Barrister’s Lounge, and the on-site restaurant TWH Social serves lunch, dinner and a weekend brunch. An array of shopping, dining and entertainment options are available just steps from this boutique hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of CAD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. This property does not accept Visa debit cards to guarantee your reservation. A valid credit card is required when booking.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 445 reviews

Location Of Hotel

9

Hotel Cleanliness

9.2

Hotel Staff

9.3

Overall Quality

8.5

Pros +

  • Location
  • Loved it until the toilet broke late at night, requiring us to love to another room. No credit for the inconvenience was offered.
  • The hotel was clean and the staff were welcoming and helpful. The bed was very comfortable (Room 514) and the water pressure in the shower was incredible.

Cons -

  • The room are small and the room and especially the bathroom could be cleaner. They did not clean our room in 2nd day. They excuse was that they were back up.They should have brought us new towels and informed us.
  • Broken toilet!
  • The temperature of the room was terribly hot and I was unable to turn it down to a more comfortable setting. The pillows also were very hard. At first they felt lovely, but in the morning I woke up with a sore stiff neck.

Top Quotes:

"The rooms were charming. There is a rich history to this hotel."

Business Traveler (68)

Solo Traveler (60)

Traveling as Couple (205)

Family with Young Children (59)

Family with Teens (9)

Senior Traveler (2)

Group Traveler (35)

5
7/9/2024
Location
The room are small and the room and especially the bathroom could be cleaner. They did not clean our room in 2nd day. They excuse was that they were back up.They should have brought us new towels and informed us.
3
3/14/2024
Loved it until the toilet broke late at night, requiring us to love to another room. No credit for the inconvenience was offered.
Broken toilet!
9
11/7/2023
The hotel was clean and the staff were welcoming and helpful. The bed was very comfortable (Room 514) and the water pressure in the shower was incredible.
The temperature of the room was terribly hot and I was unable to turn it down to a more comfortable setting. The pillows also were very hard. At first they felt lovely, but in the morning I woke up with a sore stiff neck.
10
8/9/2022
Stylish and comfortable¿ front desk very pleasant and accommodating

Room Options

1/2

Accessible 1 King Bed Rollin Shower

302 sqft • 1 King

Accessible roomAir conditioningClosetCoffee/tea machine

Room Details and Photos

Deluxe Queen Room with Two Queen Beds

300 sqft • 2 Queen

Air conditioningCoffee/tea machineHair dryerIn-room safe box

Room Details and Photos

1/2

Urban Queen Suite

302 sqft • 1 Queen

Air conditioningCity viewClosetCoffee/tea machine

Room Details and Photos

Location

The Walper Hotel, part of JdV by Hyatt

20 Queen St S., Kitchener, ON