Harmony Inn

It was a nice shower

It smelled horrible, likely because the fridge was closed and didn't work. The coffee maker didn't work, didn't matter, no coffee in the room.

The location

The room smelled, very dark room, bed was very very high (I?m short) air conditioner was loud

Location

Beds were so high, I had to go and buy a stool. Spiders in bathroom and food crumbs behind bed. Dirty room.

cute place, clean rooms, comfortable beds/

hotel was fantastic, clean and up to date, beds were great and kids loved pool.

The friendliness, warmth of the people and owners. Dogs are allowed to stay also. Love the big, deep bathtub. No smell of smoke.

Good location. It was near the different places we want to visit. Room was clean.

The shower/bathtub drain was very slow. When we finished showering, there was still a pool of water in the bathtub.

Very friendly and helpful staff. The hotel was bright and cheerful. There were flowers everywhere!! The Innkeepers definitely took pride in the appearance of the property. There were flowerpots and bright cheerful flowers everywhere on the property!!!

The shower faucet has issues, although it did work

Quaint and bright Gem of a motel. Friendly staff.

The Garage next door can be loud in the morning. Do request rooms on the north side for quiet.

close to all city activities

Convenient location, close to downtown.

There’s lots of flying insects when I get inside the room. Toilet paper not even changed. I had runny nose when I woke up next day might because ac hasn’t been cleaned for years.

they provided small stool to make it easier to get into bed as the bed was high

The room itself was well set up, clean and the bed comfortable

Our room was around the back, away from any others in a badly lit location. Was a little worried about safety, car theft etc. but all went well. Obviously renovations were underway at the site which in the end will be good but for now created a lot of debris.

Your outside common space was amazing. Chair picnic tables, kids area. Even if I didn't have kids.

The bed was too high, and the plug in bathtub didn't work, so no bath. Something i was looking forward to. TV only worked if you had Netflix no cable.

Convenient and easy to get too. Quiet but close to amenities

Location okay. Room cleaned daily. Comfy bed. Good sheets. Nice bathtub/shower with good water pressure. God wifi.

Room very tiny. Nowhere to put luggage. Paper thin walls. The neighbour’s tv was on to 1 am, keeping us awake. Tiny bathroom with barely enough room to dry off. Vanity is outside bathroom.

I liked that the little fridge had a freezer in it for my ice packs!All surfaces were very clean! The bathroom too. The blackout curtains actually hung properly and kept the light out!Tub clothesline in the room!

The floors were very dirty. I wiped the bathroom floor with a wet wipe and it was bad. I washed the floor with a towel. I never was without my shoes on after that. I expect dirty floors, but this was a little over the top. Also, the night AFTER I checked out I noticed that I had misplaced a thumb drive that I thought I had brought with me. I decided to call just to see if it had been found. The gentleman, whom I had only dealt with the lovely woman before, answered. I told him who I was and what it was I was calling about and asked if it had been found or turned in. All I got was NO. And so for clarification, I asked him again if it had been turned in or seen as I may have lost it in my room, and I received the same resounding NO. Not even a nicety or a good-bye! I was considering staying again, but that just put me right off. I know there's a language barrier, quite a strong one actually, but that's no reason to be rude. So, if it wasn't for his wife this property would get zero for customer service. She was so nice she made up some... but I won't be staying again thanks to that phone call.

Bad

We arrived at the property August 5 at 1 PM upon entering the office. The manager/owner was arguing with somebody on the phone over a technical issue. he was clearly frustrated and hung up on the man. I said to him I know that I’m early we were just came to check out the area and he said that’s fine. Took my name and proceeded to give me the keys to my room, we went to go to our room and realize that it was at the back of the building. I had booked a room in front of pool(smallest pool I’ve ever seen) and there was a dumpster right in front so I went back to the office and the man asked how my room was. I said well it’s not ready but that’s OK. I would like to switch rooms that room has a dumpster right in front of it. That’s not what I booked. The man stood up saying what time is it? It’s only 1 o’clock and you don’t check in until two and of course I have a dumpster. We’re a hotel and just went on and on about how he was having a bad day screaming and yelling at me telling me I’m rude. I have no business mentioning the dumpster. I was completely appalled. I said to him repeatedly, sir I don’t wanna argue with you. Why are you screaming at me? My husband walked into the office and asked what was going on and he told us to be quiet and sit down till he got off the phone. I couldn’t believe it. We walked out of the office and I tried numerous times to call and message booking.com with no success, I went back into the office and said to the man I would just like to change my room because he said I could not get a refund he continued to go on and on about his money problems out and how he wasn’t getting paid and I said him, sir it’s unacceptable the way you spoke to me and he just would not stop. My husband came into the office again and told him that he was being very rude. Then he told us to just get out so I just asked my husband to step outside and said to the man, I just want my room changed and be on my way he changed my room.

Clean, well cared for, friendly staff

Convenient location, close to downtown.

There’s lots of flying insects when I get inside the room. Toilet paper not even changed. I had runny nose when I woke up next day might because ac hasn’t been cleaned for years.