Westlake Boutique Hotel

No problem bro that I needed a passcode to enter and no passcode sent to me.

LOVED THE BOUTIQUE STYLE!!!!!

Bad customer service and the uncleaned room when i check in

It’s very clean, nicely designed, comfortable

Everything clean, rooms really big and good location

the internet and the tv doesn’t work

Beautiful old building that has been remodelled with modern flare

No staff at all.

Great location, free parking lot behind the hotel, quiet area, a lot of space inside apartments, big beds, nice street view from a window

Was no kitchen table and no seats around, only small bench and small coffee table ? also was dirty bed sheets on my bed

The place was quiet, bed was comfortable and tons of room.

I was disappointed as I didn't realize it was on an upper floor, so there were accessibility issues as there were many very steep stairs. The kitchen area had wooden counter peeling up due to water damage and I found a dirty fork and someone's large hoop earring inside the bed frame, which made me wonder how well the beds are cleaned? Also, the mini fridge was cracked and didn't have any ice cube trays, and there was no dish rack to drain dishes after cleaning? Also only one Splenda was provided for coffee.

Huge rooms. Great value when you need more than one bed. Good location about 15 minutes by Uber from downtown.

I booked the Andy Suite. It was huge and nicely furnished with kitchen as well

Clean

Since it is self-checkin, there are no staff. They are not responsive on phone and booking chat. If you plan to leave your bags before departure, good luck, there is no one and no place to hold your luggage. The AC was super noisy.Early check-in is only available only upon payment of additional fee

This was my first experience with a self-check-in, no-staff-at-the-front-desk type of hotel. It was fine. There was an issue with the AC unit in the room I booked, so we were switched to a different room. This happened with a phone call before we arrived. The room was designed well. It felt great on the eyes. Exposed brick and beams, up lighting, and hip carpet were cool. The bathroom tile work was well done, and the use of glass was impressive. The room itself was spotless. Very cool skylight at the entrance to the room brought in natural light.

The bathroom was tight. The design could have moved a wall a few feet to allow for more space in the bathroom. I suspect they were hindered by the renovation within the footprint of the existing building, still it would have been nice.The lighting was inadequate in some spots. No light over the dinner table. No strong lighting in the bedroom so looking into the suitcase or bags was a dark rummage for what was needed. No luggage stands to keep bags off the floor were available. The room had the most uncomfortable chair know to man in front of the TV. It looks cool but it was ridiculous to sit in to try and watch TV. My suggestion is a small, comfortable sectional that would visually divide the room and provide a much better user experience. There was a lack of garbage cans in the suite. Nothing under the sink nor in the living room or bedroom. Only one was in the bathroom.

I really like the themes

The AC was constantly making a very loud noise and we’re not even turn off. The bed was sinking because the baseboards were spread too far, which made me sleep very uncomfortable, and I found a cockroach in the bathroom.

Fun decoration (forest theme) great bathroom, shower and bed. This is one of these operations where you never meet a human - that's good and bad.

Odd bedside lamp, no desk suitable for work.Also after book on this site the emailed me a registration form including asking for phot of my ID (both sides) I found this intrusive and unnecessary and declined. they were OK about that.

Very nicely decorated with cool touches, everything you needed was available, very clean! As someone who cleans medical facilities I have high standards and they were definitely on point in all the important areas especially!

Parking was a bit inconvenient, bringing the stuff in, but otherwise no issues. Quiet area at night.

So many things were broken… the bathroom smells like mildew… one of the shower heads didn’t get hot… the flusher for the toilet was broken (toilet flushed but the piece itself is cracked and going into the toilet) the table in the dining room was filthy… the table in the bedroom was broken and being held up by TAPE… the dresser was dirty… the lamp cover looked like someone wiped their makeup on it.. the heater vents were full of dust… a portion of the wood by the window was missing… the outlet by the bed didn’t work… i sent a message out to let the owners know what’s going on and they offered me wine and a later check out… for someone who didn’t drink and had to leave early in the morning that does absolutely nothing for me to which I also voiced and then they just ignored me…

I like its location to what I’m doing when I’m there! It’s a nice place to stay when I come to Etobicoke

I’ve stayed in most of the rooms here. They’re all very nice. The only thing you need to know is that there’s stairs to where the rooms are.

The room was clean and had everything you need including a full kitchen. Comfortable.

The parking is terrible. The parking lot, sidewalks and alley were not cleared of snow the entire 3 days we were there. It snowed non-stop the first 2 days and no one removed any of the snow.

The room was confortable!

The facilities did not like and there werent , was not clean they dont come to clean room every day qnd make up room! The towel were not cleaned

Spacious, close to grocery and other shops.

Very steep stairs. Very hard to take the luggage upstairs without elevator.The kitchen is very minimally equipped.