2.5 Star Hotel

Cloud 9 Inn

3559 Caxton St, Whitecourt, AB, Canada View Map

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Cloud 9 Inn

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About

Comfortable Accommodations Cloud 9 Inn in Whitecourt offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Convenient Facilities Guests can enjoy a terrace, balcony, and picnic area. The property provides free on-site private parking, a 24-hour front desk, daily housekeeping, and express check-in and check-out services. Delicious Breakfast A continental and American breakfast is served daily, highly appreciated by guests. Additional amenities include a child-friendly buffet, barbecue facilities, and free toiletries. Local Attractions Located near an ice-skating rink, the inn offers easy access to local activities. Highly rated for its attentive staff, excellent breakfast, and clean rooms.

369 Reviews

8.8Very Good
Cleanliness
9.1
Staff
9.5
Location
9.0

What Guests Say

  • “Our room and price was extraordinary. The mattress felt like you were sleeping on a cloud; breakfast = amazing, made by friendly…”
  • “Excellent customer service, all clean, great breakfast”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Economy Double Room - Pet Friendly1/1

Economy Double Room - Pet Friendly

291 sqft • 2 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Closet
Queen Room1/2

Queen Room

291 sqft • 1 Queen

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Body soap
Queen Room (Pet-Friendly)1/1

Queen Room (Pet-Friendly)

291 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Closet
Queen Room with Kitchen1/4

Queen Room with Kitchen

334 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Cleaning products
Standard Queen Room with Kitchen1/4

Standard Queen Room with Kitchen

334 sqft • 2 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Cleaning products
Economy Double Room1/4

Economy Double Room

291 sqft • 2 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.8
    Very Good

    Based on 369 reviews

    Location

    9

    Cleanliness

    9.1

    Staff

    9.5

    Overall Quality

    8.8

    Pros +

    • Our room and price was extraordinary. The mattress felt like you were sleeping on a cloud; breakfast = amazing, made by friendly staff.We are international travelers on a Harley, circling canada and the Is and are grateful for people and places like this
    • Excellent customer service, all clean, great breakfast
    • Clean hotel, friendly staff. Beds were very comfortable.

    Cons -

    • Noise
    • The hotel did have fairly "thin walls" so it was easier to hear other guests which was not ideal.
    • Pillows are bad. Bed is squeaky
    Business Traveler (77)Solo Traveler (78)Traveling as Couple (65)Family with Young Children (94)Family with Teens (1)Senior Traveler (2)Group Traveler (21)
    10CherylPosted on: 8-12-2018

    Our room and price was extraordinary. The mattress felt like you were sleeping on a cloud; breakfast = amazing, made by friendly staff.We are international travelers on a Harley, circling canada and the Is and are grateful for people and places like this

    10AngiePosted on: 2-2-2026

    Excellent customer service, all clean, great breakfast

    Noise

    8AlisaPosted on: 1-19-2026

    Clean hotel, friendly staff. Beds were very comfortable.

    The hotel did have fairly "thin walls" so it was easier to hear other guests which was not ideal.

    5MichellePosted on: 1-19-2026

    Pleasant staff. Clean. Quiet

    Pillows are bad. Bed is squeaky

    8GinaPosted on: 1-15-2026

    It was newly renovated so was very clean and comfortable

    There was no lick on bathroom Could use more towels

    10ErinPosted on: 1-2-2026

    Staff was very friendly and accommodating. They ordered a cab for me and allowed me to extend my check out to noon.

    10KimberlyPosted on: 10-4-2025

    I was running late, they offered to give me a to go breakfast, was amazing service

    I could hear the people above me a lot but that’s my only complaint

    10DarPosted on: 8-1-2025

    Staff was above and beyond. They truly care. Breakfast was fabulous. The room was amazingly clean with attention to detail.These rooms are beautifully and tastefully renovated. The bathrooms are perfect, and everything is done well.

    I feel bad for saying this. The bed was horribly noisy. Every time I turned over, it creaked loudly. Move my arm, creak. Move my leg, creak. Turn over, really loud creak.Don't let this dissuade you though, this is a great place to stay.

    8PeymanPosted on: 7-14-2025

    The room was big and clean, probably recently renovated. Good facilities inside the room (AC, small fridge, microwave, coffeemaker, hairdryer, TV was not free, I had to sign in to my account to watch Netflix or other channels)

    Bed was not stable enough, no iron for cloths

    9LauriePosted on: 7-7-2025

    Front staff very friendly and helpful. We needed some ziplock bags to store food and they got done for us. Parking lot seems safe and us right by our room.

    10AntoninaPosted on: 6-30-2025

    Room was great! Clean, comfortable and good design. Good breakfast

    6VivianPosted on: 6-27-2025

    Clean, quiet, comfortable beds, Netflix/Prime, staff was nice. I don’t know why I thought I would get a room with a stove and mini kitchen shown in the picture but regardless It was fine.

    Every time the fridge comes on in the middle of the night, it would make a loud rattle noise and wake us up. Pillows were too soft for our liking and didn’t have hot water for morning shower before heading to work but staff was nice to check it out and try to solve the problem. Not the staffs fault. Hubby just showered after doing his work business .

    9schmidtPosted on: 6-26-2025

    Very friendly staff and it was clean and well stocked. Even our basic room had a mini fridge, microwave and coffee maker.

    There is a part of one building that was burnt and quarantined off and they where doing Reno’s in another part but it did not effect our stay at all.

    9LindsayPosted on: 6-23-2025

    Rooms were very clean, staff was very friendly and helpful, breakfast was good

    7GloriaPosted on: 6-19-2025

    Friendly staffClean

    Smelly hallwaysStairs to 2nd floor with bad knees

    6EverettPosted on: 6-14-2025

    Location - pleasant, helpful staff

    A bit scrappy, rough around the edges.

    10GagnonPosted on: 5-5-2025

    The property was good Clean and quiet and close to every restaurant

    10JolantaPosted on: 4-28-2025

    We had a fantastic stay here! Outside was very unassuming but the rooms were newly renovated, spacious, and very clean. Breakfast was delicious and the hospitality was very welcoming.

    10JekamobilePosted on: 4-28-2025

    Newly renovated rooms. Modern and slick design. Smart TV with multiple apps installed ( Youtube, Netflix, Amazon, etc). Very friendly staff upfront, easy check-in and out experience.

    10MarionPosted on: 4-21-2025

    Breakfast was hot and the cook was so kind.

    The coffee was not great.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 0:00 AM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 3 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    When booking 5 rooms or more, different policies and additional supplements may apply. Please note that the property does not accept reservations from local residents of the Whitecourt area. Please note that pets are not allowed in the following rooms: Family Room with Balcony, Standard Queen Room with Kitchen, Standard Double Room, Queen Room, and Suite.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of CAD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Cloud 9 Inn

    3559 Caxton St, Whitecourt, AB

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