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3 Star Hotel
price point and location for my situation
Internet didn't work, the pop machine was empty. The TV had awful picture. Nobody would answer the phone at the front desk.
Room cleanlin3ss and the professional conduct of the guest agent who went the extra mile to help me and care for me.
price per night
includes taxes & fees
2+ Star Hotel
My mom teserved this room for me as i was a few hours behind her traveling she went there to check in and they refused her check in but still charged the credit card. The dute said it would not charge the credit card but it did. It wasnt a no show
Location to the river trails, nice staff, price
Location, beds were comfortable, bathroom was dated and in nee of so tlc.
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2 Star Hotel
The pool area was good. Grandson loved the slide. Hot tub on the small side. Included breakfast was decent.
Friendly and accommodating staff
Room was a good size, location was great, pool was fun.
price per night
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3 Star Hotel
The hotel is merely so, so. The staff at the reception, mainly are awesome, others need to improve. Room service staff are commendable. All in all, if I can get a room for $65/night, this is an excellent option, over $--/night too much
Nothing
great water pressure and towels
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2 Star Hotel
Nothing
Location, breakfast included & size of the room.
The Fornt desk staff were knowledgeable, kind, understanidng heard my complaints, constructive criticsm. However, even though they assured me the expressed my concerns to the manager the matters I addressed wre not attended to or resolved during my stay.
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2 Star Hotel
Very little insulation between rooms
NADA/nothing
Very clean , and comfortable beds .
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2 Star Hotel
The location was a bit awkward to get into.
Location
Location
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3+ Star Hotel
price point & location - for my needs
Stafe realy goos and friendly
very close to airport
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includes taxes & fees
4 Star Hotel
Everything is/was superb.
We had loud neighbours late into the night. The front desk staff were excellent and after asking them three times they asked them to leave. There is no way to tell what type of guests will come but they were excellent in ensuring we would get some sleep.
Proximity to airport. Fresh water dispenser that provides bubbly water, cold water and spring water.
price per night
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3 Star Hotel
great check-inn staff always bright and cheerful as are most of the staff here. Very clean, quiet room with comfortable beds
that there was not a restaurant that was open all day / evening
Location, they had a gym
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3+ Star Hotel
Convenience to airport and complimentary shuttle
Great location. Pool is nice.
I checked-in for a night and contingency demanded I stayed for another night. I met with hotel employee in the morning and he was very professional and empathetic in ensuring I was comfortable by retaining my room as well as offering a cost-effective rate.
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2+ Star Hotel
The staff were friendly and helpful as they twice provided us with airport shuttle transportation. The shuttle process was easy and our wait times were minimal. Our room was clean and well stocked, the hotel location was convenient to the airport.
Everything was clean and smelled clean. Breakfast was great. Wr enjoyed our suite and the staff were efficient and very pleasant
Clean and quiet
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3+ Star Hotel
Excellent information & support from the check-in personnel.
Close to airport, free shuttle and free breakfast
Free breakfast
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2+ Star Hotel
Close to okotoks
Our bathtub did not drain well The Hot tub was not working
Clean, lots of parking, reasonable rates, free breakfast and a swimming pool / hot tub. Rooms only get cleaned, towels changed every two days unless you request daily and I like the conservation effect behind this option which didn't inconvenience us.
price per night
includes taxes & fees
3+ Star Hotel
The breakfast and over-all cleanliness and well-trained staff.
Great staff
Nice modern clean rooms, great value
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4 Star Hotel
Location and the shuttle
The staff were wonderful! Very friendly and kind to us, they looked after us the best they could. A world class staff, they provided a world class experience for us.
Location, cleanliness and staff
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3 Star Hotel
Location was good for what we were doing overall it was a good stay.
Friendly staff
Very good front staff.
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3+ Star Hotel
Views
Friendly staff, late hour pool closures.
Very caring staff!
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3 Star Hotel
The room was incredibly hot. I asked staff to turn down the heat and was offered a fan. 3 nights of poor sleep due to the heat- this stay was in April. The room key cards would only work for one swipe which had me return to the front desk repeatedly
The location downtown.
The gentleman at the front desk was amazing. I would return again just because of him
price per night
includes taxes & fees
3 Star Hotel
Carpet was disgusting I couldn?t even walk on it.
The rooms are excellent
The location , lots of places to eat really close !
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3 Star Hotel
Spacious, modern and clean rooms with a kitchen, which was handy. Great for longer stays.
The lights were not working in our bathroom
Location, staff (very friendly and helpful)
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3 Star Hotel
Friendly staff, quick checkin, restaurant in hotel,
We booked &paid for a room on an upper floor with a balcony , we were put in a floor room with a terrible air conditioner, couldn¿t open a window . The carpets were filthy , smelled like urine and barf . The price was very expensive for the room we got
Friendly atmosphere. Kids loved the pool. There was a large sports team staying there at the same time as us (with 2 little kids) and the front desk person thoughtfully put us further down from them so we wouldn¿t disrupt each other. Would stay again.
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3+ Star Hotel
The lobby grill ..excellent service and food
The beds are extremely comfy!!!
Clean
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4 Star Hotel
Great balue
No airport shuttle
Location was great - clean - and lounge had good food and ceasars
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3 Star Hotel
The room cleaning was poor. The bathroom was dirty before and after the service. The hair and toothpaste spots were still there after the service.
Pool and room size
Front desk is so nice
price per night
includes taxes & fees
2 Star Hotel
Staff is very friendly
The parking spaces were rather crowded for larger vehicles
Staff was friendly and the linens were new
price per night
includes taxes & fees
2+ Star Hotel
The late-night front desk guy was very kind when checking in.
A bit rundown and dated. Didn't feel "fresh." Could use updates.
Service
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2+ Star Hotel
Very clean and good coffee
Cosmetics used are excellent
Air conditioner was extremely loud and rattling and the day we left we could hear dripping and there was a wet spot on the carpet under the air conditioner
price per night
includes taxes & fees
3 Star Hotel
The front desk was great!
It was very clean and the staff was very friendly.
We were on 2nd floor. The room was quiet in spite of the airport being very close..
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includes taxes & fees
2 Star Hotel
The non smoking room smelled like smoke
It was inexpensive, located in the area I wanted. Most of all, it had access to my room on the ground floor. To
i liked nothing about it. That people that run/own the hotel were very rude ESPECIALLY the old woman/mother. Absolutely terrible people!
price per night
includes taxes & fees
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