Ramada by Wyndham Brooks

Customer service was great as well as the room and the breakfast

Had a pool

Lots of issues with net also informed staff for not to disturb for cleaning as the room did not have tag do not disturb and was woken up for cleaning

Steam room was an added bonus that we didn’t know about , nice pool , excellent continental breakfast that kept our costs down on our trip

Breakfast. big room with kitchen area. 2 beds plus sofabed. Pool with slide. Cleanliness. Besides Tim Horton's and Boston Pizza.

Staff not overly friendly.

Nice clean hotel. Enjoyed the complimentary cookies and popcorn was very nice touch

Food

The hotel was not very clean.

Location

Breakfast was cold, the price of hotel was too high for what you get. will never stay there again.

Location.

Too expensive for what we got. Breakfast was not very good.

The pool.

expensive

Even with it going through renovations, it was organized and clean. Staff very accompanying.

Door locks did work and we had to get the front desk clerk to open it up, she was the best!

Location, breakfast was good and comfortable room

There was no hot water for the shower

Very great breakfast and staff took pride in the facility.

Very noisy kids in the day followed by party animals at night. Not the facility fault but the people that stayed there. Kids ran up and down hallways yelling and went on for awhile. Parents did nothing as they appeared exhausted.

Hotel was clean, room was spacious

Had a sports team on the same floor as us, so we had teenagers running up and down the halls, knocking on our door multiple times and running away. Then had the coaches set up a hang out spot outside our room from 8pm to 3:30-4am being loud and drinking so made it impossible to get a good nights sleep

Great breakfast and friendly, helpful staff. Spacious and clean rooms. We traveled with 2 kids (4 and 9 years old) and had no issues with anything. A well-kept pool with a spiraling slide will help you keep your kids busy on a rainy day. The hotel is just under 30 minutes away from the Dinosaur Provincial Park or Lake Newell, where you can actually swim. We also visited the Alberta Birds of Prey Centre near Lethbridge, having decided that a 90-minute drive is better than staying there. That trip was a blast!

We had to use a plunger once, which was readily provided by the helpful staff. Seeing how frequently it was later requested by other guests made me think that the hotel's toilets or pipes might not be working as intended. Not a big thing, really, as there was no odour, leaks, or whatnot. But forewarned is forearmed.

So bad.

Stinky hallways.No complementary water.No kettle.No power on wall power sockets.Horrible breakfast.

Breakfast was quite basic. Coffee not the best.

Cost was high and we left feeling we has paid too much in comparison to other similar rooms at other hotels. TV package in hotel was very disappointing.

Nice enough room, nice jet tub. Staff quickly switched me rooms when there were problems with the first

First room the bed sagged like it was broken. TV didn't work nor did the room phone

Comfortable beds, excellent hot breakfast, check in open late night (we arrived after 11pm and they were very accommodating). Oh, and I love the shower products in the bathroom, and it is fantastic that they are in refillable containers (seems very eco conscious).

Room was clean but it’s outdated, and bathroom was small.