Heritage Inn Hotel & Convention Centre - Brooks

The room was very nice, and clean. Also the free hot breakfast was a nice touch!

Just that the 2nd floor ice machine was out of service. Was still not issue walking to the 1st floor to get ice.

Price, Parking,service, hot breakfast, location.

Needs some new flooring.

The restaurant had many locals coming in, and I think that is a great sign!

The internet barely worked.

Good food

No elevator Room far away from amenities

The rooms were clean and beds were comfortable. And they have a nice little Arboretum with Coi fish. My daughter liked feeding the fish.

I’m not saying it’s janky, but there seems to be a haunted, abandoned/locked down strip club called “spin” attached to the hotel with the neon still flashing and light are on like they are open business. The TVs in both rooms we booked were not working and there are no phones in the rooms, so you have to walk all the way to the front desk for assistance. and the floor in my family’s room constantly felt like it was dampAnd some of the restaurants staff were a bit rude

Breakfast and location was good

The mattress was shot and room was to hot

Successful Christmas party.

I had to carry my belongings up 2 flights of stairs with multiple trips and no one offered to help.

Room was nice.

The junkies arguing and physically fighting in the hallway till 2 am. Staff did nothing about it. I finally called RCMP when I heard a child crying in the same room.

Beds were comfy, good breakfast

No elevator. I can't do stairs well. The room numbers were confusing, got lost.

Staff were friendly and kind

The room air was either off or broken and could not be adjusted. The room stayed above 25 degrees the entire stay. The water temp was difficult to adjust as the hot water tap kept shutting off randomly.

Room was nice.

The junkies arguing and physically fighting in the hallway till 2 am. Staff did nothing about it. I finally called RCMP when I heard a child crying in the same room.

The bed was comfortable.

No air conditioning, even with the temperature being low and the window open (with no screen), the room was extremely warm over night.The smoke detector was out of date and beeping continuously.

The hotel is aweful. Old, over ran, dirty.

Could not take my shoes off inside the room- dirty, old, no upkeep at all.

The convenience that ur Inn provides

Shower… the shower head moves. Not sure if all this is the same in all rooms. But is an issue. As well as a wall bar would have been appropriate. For those that need that bar to keep one’s balance.

The server at the restaurant, she is nice and professional.

Outdated, dark, smelly, loud.

I like your stuff. Front desk ladies are very friendly and helpful. The motel is a little bit outdated, but everything is very clean.

I didn't like breakfast. It would be nice to have more coffee in the rooms, more toiletries in the bathroom

Breakfast was ok-ish, extra charge if you want bread, though.

The whole place is very dated. The bathroom is tiny, and the water was literally cutting out. It took me 5 tries to brush my teeth. It just stops, and then super loud rambling of pipes in the wall starts. The shower head is all wobbly in the wall, and the tub was not properly washed. There is no fan in the bathroom. Paint is literally peeling of the walls. Bed was dipped in. Furniture just dated. We overlooked the atrium, and you can't open the windows, so there is no airflow. Overall, it's not good. We won't be back.

Easy to access, clean, comfortable perfect for a night stay. Close to Dinosaur Provincial Park

Hotel was in a good spot and is pet friendly at an additional cost of $20. The rooms were clean, beds were comfy and the reception staff were ok.

It was so loud. The doors on the rooms are old, the pipes are old and you could hear everything at all times. We barely slept and ended up cutting our weekend away short as we were so tired. Bring earplugs.

The rooms were clean and beds were comfortable. And they have a nice little Arboretum with Coi fish. My daughter liked feeding the fish.

I’m not saying it’s janky, but there seems to be a haunted, abandoned/locked down strip club called “spin” attached to the hotel with the neon still flashing and light are on like they are open business. The TVs in both rooms we booked were not working and there are no phones in the rooms, so you have to walk all the way to the front desk for assistance. and the floor in my family’s room constantly felt like it was dampAnd some of the restaurants staff were a bit rude